Évaluations des clients American Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Storage

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DONALD H. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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Le client n'a pas laissé de commentaire.

tiffany J. le

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It was a smooth transition thanks.

Elizabeth F. le

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The confusion caused by the company's operating system generating incorrect information.

Shawn H. le

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Le client n'a pas laissé de commentaire.

Bobby O. le

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Need additional parking space for equipment.

Lee A. le

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Le client n'a pas laissé de commentaire.

Maverick C. le

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Couldn’t find the key slot. Other UHaul on the premises was blocking 3 spaces making me feel uncomfortable parking and leaving at an awkward position.

Angela S. le

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Le client n'a pas laissé de commentaire.

Lori M. le

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Customer service was great the lady that helped me was wonderful very helpful

Judy O. le

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Le client n'a pas laissé de commentaire.

Rodney H. le

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Le client n'a pas laissé de commentaire.

johnny C. le

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Friendly and helpful

Vicky M. le

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Le client n'a pas laissé de commentaire.

Scott G. le

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Very friendly customer service. Convenient location. I will rent all my trucks from here.

Charles A. le

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Le client n'a pas laissé de commentaire.

hiep H. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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The interpersonal experience was lacking. The person at the counter did not seem to enjoy her job.

jacqueline W. le

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Just needed more lighting to see where the drop off keys. Had to come back the next day to give the keys back.

Brett W. le

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Le client n'a pas laissé de commentaire.

ROGER P. le

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Somebody called me to say they were changing my pick up location. I told them I already had confirmation of the location and that I did NOT want to travel an extra 24 miles (both ways/picking up and returning). I was told, “Okay, we will have your rental at the location you had it at.” I am at the location to pick up my truck and I see it on the lot. I have seen it in the same spot since I made the reservation. I find out that I need to travel to another location. I call UHALL to complain and was told that I had to go to the other location (that would have cost me another $24 in mileage). I am out of an hour of day light and $35 for money being paid to helpers that were on the clock!!! UHALL sent me to a closer location after I complained. The location I picked up was super friendly and helpful BUT they didn’t have the furniture pads I had reserved.... My wife went to a third location to rent the funature pads. She has already been stressed with the purchase of a house, spending extra time, spending extra money, and now she has to chase down pads... she arrives and is told the system is down. How do you think she treated ME DURING OUR SPECIAL DAY?!? The only good news was the location I picked up the truck from was super great and the place that the system was down didn’t even charge us for the 6 pads we rented. Long story short- One person from uhall COULD HAVE done something to tell the truth about the reservation. She lied. Your small town vendors bend over backwards to earn my businesss despite your corporate’s poor employees. I will rent storage space with your local vendors but I will NEVER use UHALL again for a move and I was a customer for over 25 years. I will tell everybody I come in contact with about this experience and let them deside if they want to try to get a better or worse experience. One person killing your business one person at a time ends up closing your doors.

Robin Y. le

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Le client n'a pas laissé de commentaire.

Lindy C. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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Le client n'a pas laissé de commentaire.

DERRICK W. le

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Warm & cozy place! Warm & welcoming host! For improvements just make sure she is there when I come again

James M. le

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Le client n'a pas laissé de commentaire.

Larry C. le

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Le client n'a pas laissé de commentaire.

teresa C. le

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Le client n'a pas laissé de commentaire.

Ron B. le

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Furnish hand trucks and straps to help secure the load.

JAMES T. le

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Le client n'a pas laissé de commentaire.