Évaluations des clients American USA Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American USA Storage

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Christopher B. le

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Le client n'a pas laissé de commentaire.

Amber D. le

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It took us an hour an half to locate the truck and keys because the on line chat person was unresponsive. Lester at the storage place was extremely helpful and did everything he could to help us out. He made calls and got our account reset and we were finally able to get the truck claimed.

Johnna S. le

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Never got unit number so can move stuff in no one never there and no one ever answer the phone or return your calls

angela b. le

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No one ever at the office to meet with us. Phone # went to full mailbox. Did not rent unit.

Kyle B. le

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Location and truck were fine. The actual reservation process and customer service were terrible!!!!

Mark Q. le

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Le client n'a pas laissé de commentaire.

Nicholas M. le

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Le client n'a pas laissé de commentaire.

Robin E. le

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The location was closed when we dropped the truck off. Unable to use the UHaul app to return. I called when location opened and staff was very helpful

betty P. le

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Le client n'a pas laissé de commentaire.

jeff s. le

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The gentleman who rented us the vehicle didn't know how the computer software worked and had a lot of issues getting the rental agreement. He had to make several phone calls and the process took over an hour! The truck ran great and had no issues but the inside of the truck was filthy. There was dog hair everywhere and the passenger window was so dirty on the inside (looked like dog slobber) that we had to stop and wash the window. I won't use this location again!

Patricia S. le

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The office smelled of cigarette smoke and was very disorganized and dirty. The gentleman who waited on us was friendly and knew his business, but he could have been a bit more professional.

Michael P. le

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Le client n'a pas laissé de commentaire.

george m. le

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Steve was great to work with!

george m. le

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I like the service that Steve provided and have already reserved another U-Haul truck.

Kelly B. le

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The building was freezing. Waiting in the cold was unpleasant. Other than that everything was fine. The sales person provided me with excellent customer service.

Thomas S. le

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Le client n'a pas laissé de commentaire.

JEREMIAH H. le

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Be on time. i had to set for 40 min for them to open. I requested it at 9 am and did not get it until 945 am. my time like was off do to this and i was not happy about it.