Most sketchy, unprofessional, and plain scary place to pick up a uhaul. The grass was above my hips. There are no windows, no door knobs, the doors are metal plated doors, and there was almost zero signage to identify the place as U-haul. I had made the reservation online to pickup at 4825 W 34th for a 3 day rental. When i got there, they said I could not rent any of their trucks that were the size I needed because they only had in-town rentals. I was only using the truck in-town, but they said since I needed it for more than 2 days it had to be a 1 way rental. So they sent me to 7830 Eastex Fwy, which was the worst experience I have ever had at any business establishment.Travis W.
Customer Reviews for America's Own Country
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77093
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 7h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Odette E.
I ALREADY PUT A COMPLAINT FOR THES PLACE THIS SINCE THE PERSON WHO HELPED ME DID NOT PLACE THE CHAINS CORRECTLY SINCE ONE WAS STOPPING THE SPIN OF THE TOW DOLLY AND THE CAR ALMOST FELL INTO THE CITYAngel M.
The gentleman was very nice but we had to stand outside to do all the paperwork on the computer. I didn't like that. You should have chairs at the very least.karlna K.
This is the second time in one month that I have used you guys and I paid for the furniture dolly and didn't have it on either move. I used two different locations Thinking it would be different but no, and this location is very sketchy since there is no shop set up.Briana L.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Royce S.
Lower the price for one way .Ronald H.
Le client n'a pas laissé de commentaire.JISSELA G.
Too expensiveAngela C.
No one is there, it's just a drop off location, I thought there would be someone there since I technically arrived before 7pm but I just left the vehicle and checked in online.Briana L.
Le client n'a pas laissé de commentaire.Christian C.
Excellent customer serviceLaura C.
Le client n'a pas laissé de commentaire.Belen E.
THE GUYS ARE AWESOME WE PULLED UP AND RECOMMEND EVERYONE TO GO THERE. RENAY fRenay F.
Le client n'a pas laissé de commentaire.Lee H.
I returned the trailer to the location prescribed in a text message. The location was off a busy freeway in Houston. When I pulled in, there was nobody there. I had to go next door to see if they knew anything about the U-Haul location. I then banged on the door and finally someone answered. It was a young man who said his name was Tech. He said that â€œthey were closedâ€ today. I told him that I was there to return a trailer and insisted he take the trailer. Begrudgingly he opened up the fenced yard He stood there and watched me unhook the trailer. I took pictures because I had no confidence that he would acknowledge that the trailer was returned As good as the service was in Salt Lake City when I picked up the trailer, the experience in Houston was TERRIBLE. I am amazed that U-Haul continues with that dealership. Very unsettling experienceJohn H.
Le client n'a pas laissé de commentaire.Justin W.
I was quoted a price when I made the reservation and when I went to the location to pick up truck I was quoted a price 20 $dollars more and the person dispatching the truck was in high school and could answer any questions or concern.Robinson C.
Le client n'a pas laissé de commentaire.DON S.
Not fit for no one to go there, and have to go inside that place.WILLIE M.
Better WFI for check out.Donald S.
Send them elsewhere, a little scary no office. Parking is difficult.Eufemia N.
No one available to help me unhook.Margaret C.
Le client n'a pas laissé de commentaire.Pommy G.
Le client n'a pas laissé de commentaire.Lawrence B.
Le client n'a pas laissé de commentaire.Opal D.
They are unorganizedPATRICK A.