Customer Reviews for Americo Lighting
(U-Haul Neighborhood Dealer)

518 évaluations

2300 John St Unit 5   Markham, ON L3T6G7

(905) 209-1210

Heures

  • Mon–Fri
    De 9 h 30 am à 6 pm
  • Samedi
    De 9 h 30 am à 5 pm
  • Dimanche
    10:30 am–2:30 pm
Heures d'ouverture spéciales
  • 12/25/2022 - 12/26/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(905) 209-1210

2300 John St Unit 5
Markham, ON L3T6G7

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h 30 am à 6 pm
  • Samedi
    De 9 h 30 am à 5 pm
  • Dimanche
    10:30 am–2:30 pm
Heures d'ouverture spéciales
  • 12/25/2022 - 12/26/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

RIDVAN G. 
Évaluation :
4

Cannot think. of anything

CAROL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAHIMULLAH A. 
Évaluation :
4

Fix your vehicles. The one I was given is bad, finds it hard to move.

NJOKU GODWIN U. 
Évaluation :
2

Customer experience was severely lacking. UHAUL App was difficult to use for self check in. Painful experience

Mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seyedreza M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ching Kong L. 
Évaluation :
5

Fast, easy experience.

JOHNATHAN C. 
Évaluation :
3

The interior of the cab was dirty with coffee spills on the seat and consoles. Otherwise, everything was ok.

Robin S. 
Évaluation :
5

Excellent, fast and courteous service

Lai ping N. 
Évaluation :
1

My problem was not with the U-Haul location as the gentleman was a decent and knowledgeable guy. My problem is that ever since I booked the truck (two separate bookings) they changed the pickup location twice to somewhere that was super far and inconvenient for me and didn't even have the courtesy not to include the extra miles for the second pickup point that they imposed on me!! What is the point of booking when one representative insist that there is available truck in my preferred pickup location and another one calls me saying that there is not??

Seyedsina M. 
Évaluation :
1

Rude, if u want detailed review, please give me a call, I'm happy to tell you. Besides that I'm getting overcharged so until I figure it out with main uhaul office I'm not paying a cent!!!

IHAR C. 
Évaluation :
5

Very smooth, everything explained and vehicle clean and drove very well.

Kenneth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haolei L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN L. 
Évaluation :
5

It was a pleasant experience

Daniel John V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MASOUD T. 
Évaluation :
2

The first place I booked was closed and they were not set up for online check in. Luckily customer service rebooked my reservation to another nearby location right away. Check in was fine. However when returning the key after hours, the passcode given to us for the lockbox was wrong. I recommend to test the lock passcode before departing. I was unable to her ahold of anyone on the customer service phone line for several hours. Ultimately I had to take time off work and come out of the way to drop off the key at the next business day.

Teresa WING YU C. 
Évaluation :
5

Check tires - the driver's side outside rear tire was low. Very hard to add air due to air valve being inside the tire well and gas station air pumps do not fit properly and generally don't seem to be able to pump these truck tires to the required 80 PSI.

Malcolm C. 
Évaluation :
5

Perfectooooo🙏

fioudar S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

farzin M. 
Évaluation :
5

Only one suggestion - some blocks for the tires because the parking area had a slight incline. Otherwise I found the entire process and price very good. Can't say the same about many these days. Keep up the good work!

John Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YONGTANG Y. 
Évaluation :
3

Low tire pressure Truck had no power Sucked up a lot of gas Engine sounded terrible Get the engine looked at Truck was full of dust and hasn't been cleaned in months Brakes barely worked, felt like train brakes Horrible suspension, too much shaking

Vivek R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CENGIZ B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MEHDI K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACCOBUS K. 
Évaluation :
3

I was told the van was full with gas. When I went to refuel I found out that the tank takes way more than the F line so I filled it to the max. I told the attendant that it was not fully full and he was unable to help or reimburse me. I was very disappointed by this

Zahir J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAHDI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis Keung W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge David B. 
Évaluation :
3

Difficult to see U-Haul sign on door. Key drop box is broken so I had to arrange for someone to drop off keys directly at store. This was very inconvenient.

Ghansham D. 
Évaluation :
5

Great experience and friendly service.

Domenico P. 
Évaluation :
5

Andy did a great job in helping me move. The whole process went smoothly.

Angel E. 
Évaluation :
5

The owner of the store was very professional and helpful ⭐️⭐️⭐️⭐️⭐️

Korosh B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Philip J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HONG MIAO P. 
Évaluation :
1

I DID NOT OPT IN FOR CDW, NO ONE WILL LISTEN TO ME YOUR PROVIDED GM@UHAUL EMAIL DOESNT EVEN WORK WORST EXPERIENCE EVER I WILL TELL EVERYONE TO NOT USE UHAUL

Garvin N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAO X. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin Shawn M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PARTH DILIPKUMAR P. 
Évaluation :
5

I was quite pleased with the ease of pick up. Everything was quick, clean and excellent for pick up Would recommend Andy's location for pick up !!

Sharyn A. 
Évaluation :
5

Please indicate the length of time needed to check - in online —approx 30 minutes

Marko V. 
Évaluation :
5

All good

Eduardo CASIMIRO S. 
Évaluation :
2

I did not have a good experience at this location and overall with U-haul website and booking process. I used online booking two times and each time I was sent t o a different location for picking up the truck while I got confirmation from the online booking that the truck was available at the location I selected. Also the online application for return of the truck was crap and crashed 3 times while I was trying to return the truck.

Afshin J. 
Évaluation :
5

Although unit was not clean, it worked properly, and all the rental process went through smoothly. I had no issues so I would recommend 100 % this option

AndresArturo G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hong Tri T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wei W. 
Évaluation :
5

Sometimes people leave their trash in the vehicle.

Aaron L. 
Évaluation :
3

vehicle was somewhat clean. Online upload of drivers license not user friendly. images of truck to approve were not visible. very bad online service that is supposed to streamline the process

Andrew R. 
Évaluation :
5

Excellent customer service will go back again !

MICHELLE M. 
Évaluation :
5

Andy was good to deal with and went well.

Jeffrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cesar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MarcAntoine M. 
Évaluation :
1

I just received an unauthorized charge to my account today from the above company after months past of $11,5 I think this is a case of fraud and will be in touch with the fraud department of my credit card company Please ensure this company is checked for this type of conduct of unacceptable unauthorized misuse 07/12/2022

Richard C. 
Évaluation :
3

I had a recent contract with uhaul but wanted to raise a concern regarding their policies as initially I had been confirmed a pickup to my nearby location but there is a call from the customer care in less than 24hrs of the pick up time of the truck unavailability. So now I have to settle with what's being offered wasting all the effort of booking ahead of time. That's not professional. Finally I had a lot of changes and efforts added to pick up the truck from some location which is 20kms away, smaller truck, return back to same location etc. .

Ishpreet S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIAWEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

petar P. 
Évaluation :
1

The truck had a rear left turn light out. The dolly and blankets I had reserved weren't available.

ROBERT C. 
Évaluation :
5

The process of getting a van was easy. The manager who helped me was polite, helpful and provided suggestions on how to make the rental process go smoothly. I will return to this location again when I need a rental.

Jennifer P. 
Évaluation :
5

Appreciate for the U-Haul rent cargo service today.

Lei H. 
Évaluation :
1

The van smelled very bad! The App is not user friendly at all! Overall I had a very bad experience.

SALMAN P. 
Évaluation :
1

Overall the 70 % of the payment that I made for the service was because of the change in pick-up location because the original place was so close to my place and my moving distance was less than 1 kilometer, I hope changing the pickup location is not a way for making money in your company, Also the website is not updated and 3 things that I ordered beside the truck were not available which can be managed with more efficient and updated online service to have clients to choose between whatever is available.

Ghasem N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darie alexandru V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alexander A K. 
Évaluation :
1

I rented a 20' truck WITH reservation guarantee and an agent called me days ahead and told me they don't have the truck I booked. My reservation was downgraded to a 15' and not only that my drop off location was also changed automatically. It looks like I was also overcharged as the price I had to pay more during pickup. Overall, I am not a happy customer and will be taking my business elsewhere next time.

Jadhu N. 
Évaluation :
5

mobile check in doesn't work. the pickup rental never shows up

ye J. 
Évaluation :
1

Outrageous that you would make me drive to Leamington, over 1,5 hours out of my way and over 100km to pick up the unit. Then, to make me go to Markham, again over an hour out of my way and again 50km out of the way to drop off. THEN TO HVE THE GALL TO CHARGE ME MILEAGE OVERAGE.

marck B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jianwen L. 
Évaluation :
3

Good prices, overall good experience. Only issue I had was the truck i rented was a US vehicle so the speedometer was in miles rather than kilometres so it was a little difficult to read my speed- would be ideal to only provide customers with canadian based vehicles that are based on kilometres. Other than that everything was great.

JIBRAN R. 
Évaluation :
3

The A/C hardly works - we got terribly overheated

ERICA MICHELLE C. 
Évaluation :
4

Prix

Dakota L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ion F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jabbar S. 
Évaluation :
3

You expect customers to do your work completing forms, etc. A cellphone is demanded. Your employees should do this.

Frederick B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

victoria G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane Richard An L. 
Évaluation :
5

Nothing needs to be improved. Everything was excellent. Thanks

Tuong Tai L. 
Évaluation :
5

Andy Yip is very helpful,thanks

SIU KEE C. 
Évaluation :
3

Lower the per kilometer charge.

Robert Levi G. 
Évaluation :
4

Equipment is not maintained - to noisy - seems has some shock issue on the vehicle - software not user friendly - 400&finch location uhaul , every time I book a vehicle with uhaul with 400&finch - I can't pick it up at the 400&finch location- they will always give the truck to someone else and pretty rude customer service when asked o reserved - they will always lie that my reservation is not on the system

ERDAL A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IEVGEN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shiva P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebenezer H. 
Évaluation :
3

The service of location is good but I made a reservation at 50 Doncaster ave and then I picked up my moving truck at different location 2300 John St because They did not have the truck and I spent a lots money for Uber. It was waste money because of Uhaul. Terrible system

JaeBum P. 
Évaluation :
5

Friendly and very knowledgeable staff, no extra charge, recommended!

LAI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Majid N. 
Évaluation :
5

Very happy experience!

JIANG Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yury V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PREDRAG L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Munish M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arash D. 
Non les évaluations ont été soumises pour cet établissement.

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