Évaluations des clients AMG Fleet Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AMG Fleet Services

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BARRY B.
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Make sure the customer gets the truck they reserved.

Douglas L.
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Very customer friendly

CHRISTOPHERA C.
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Le client n'a pas laissé de commentaire.

Kajsa A.
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The people here were awesome! Friendly, helpful, kind--especially during a time of stress as we were starting in a cross country move.

Phillip L.
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Le client n'a pas laissé de commentaire.

Omari M.
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Le client n'a pas laissé de commentaire.

MELISSALITREL H.
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Le client n'a pas laissé de commentaire.

GILBERT B.
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at pickup didn't know but 6x12 trailer had mix of single axle and dual axle wheels and tires causing trailer sway. drop off dealer noticed it immediately on return. oujsie of that, good experience.

Steven H.
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Very helpful; great customer service!

Mark S.
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was a totally great experience! great communication, great truck, all around 5 stars

MILTONDANIEL G.
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Everything was excellent customer service and hours of operation

Winston S.
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Le client n'a pas laissé de commentaire.

CHRISTOPHERWILLI D.
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Le client n'a pas laissé de commentaire.

ROGER M.
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Le client n'a pas laissé de commentaire.

Casey L.
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Great people and service!

Phillip L.
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Cory was very responsive and assisted us while we were in the midst of a crisis. He ensured that my work crew never missed a day of productivity because we had vehicles the day after our trucks were totaled in a flood. If you want to improve the service for the next customer, give Cory a raise and make sure he wants to stick around and keep up the excellent service he already provides.

TYLERMICHAEL B.
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Streamlined pick up process and fantastic customer service. Cannot recommend enough.

Debra N.
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Le client n'a pas laissé de commentaire.

Kim C.
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Customer service was awesome. Very friendly and helpful!

PETERJAMES G.
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Very helpful, professional, yet personable.

NEILA K.
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It was good. Nothing I can think of.

Mark B.
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Le client n'a pas laissé de commentaire.

Korkij R.
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Le client n'a pas laissé de commentaire.

Brianne O.
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Le client n'a pas laissé de commentaire.

MICHAELCLAY Q.
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Le client n'a pas laissé de commentaire.

DEANMCNAIR N.
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Le client n'a pas laissé de commentaire.

CHRISTOPHERA C.
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great customer service

Kristen C.
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I passed the location as the uhaul sign was not very big and the trucks are parked way away from the road. You have to pull in and drive toward a white one story building. Not a big deal but maybe more specifics on what to expect.

DAVIDJOSEPH G.
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Cory was very professional, polite and handled the transaction promptly. Overall a great experience and I would definitely recommend that others use this U-haul site.

LOUIS T.
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Le client n'a pas laissé de commentaire.

Mike S.
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Le client n'a pas laissé de commentaire.

MARTINEDWARD G.
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Great friendly service. Comfortable seats on a 2000 mile drive. Van had no problems. Would definitely rent from AMG Fleet services again.

ANGELAMAE J.
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Uhaul needs to have a better website for location services and where to pick up your reserved truck. I chose one location, the text message said to go to Citgo and email that I received stated to go to another place. I arrived at Citgo and could not check in because the GPS coordinates didn't work. I went in to talk with the person and they had no reservations for me. They sent me to another place. The original place I tried to reserve it at stated they had no reservation for me either. All I can say is AMG Fleet Services was a Godsend because without them I would not have been able to move. The Uhaul website is a disaster............. :( Thank you AMG Fleet Services for saving my tale.

Kimberly M.
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It was an easy and great experience. Thank you!

WAYLONJAMES S.
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Corey was very helpful and professional.

CRISTIANOP R.
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Le client n'a pas laissé de commentaire.

TERRYALLEN P.
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Great service

Milton G.
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N/A

BARTONEVAN B.
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Le client n'a pas laissé de commentaire.

Christppher S.
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Best customer service experience I've had in any customer facing encounter in a long time.

Douglas G.
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Le client n'a pas laissé de commentaire.

Richard A.
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You all did a great job! We will rent from you again.

MEREDITH P.
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I have rented four times this summer as I moved from South Carolina to Virginia, and each time I dropped off my vehicle here. The manager at this location is the most helpful UHaul representative I have worked with through this entire process. He is always courteous, efficient, and helpful with any questions. The best!

TRAVISMALCOLM S.
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Le client n'a pas laissé de commentaire.

Alan S.
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Le client n'a pas laissé de commentaire.

DAVEWILSON T.
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Le client n'a pas laissé de commentaire.

Christian S.
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Just great!

Nayades S.
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Le client n'a pas laissé de commentaire.

Daniel H.
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Le client n'a pas laissé de commentaire.

LILIANN S.
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Le client n'a pas laissé de commentaire.

CHERYL H.
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The guy that helped me was the most pleasant person I have i teracted with in a long time. He was just so nice and helpful.

LITISHADANNETTE C.
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Le client n'a pas laissé de commentaire.

Jen G.
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Quick drop off.

Edgardo M.
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Le client n'a pas laissé de commentaire.

LORIANNE M.
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Corey was very nice and worked with us for a last minute move

Eric B.
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Le client n'a pas laissé de commentaire.

Larisa V.
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Location worked with me once it was discovered that U-haul website allowed me to book a vehicle they didn't have; customer service was excellent.

William H.
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Le client n'a pas laissé de commentaire.

CHARLESLEE M.
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Le client n'a pas laissé de commentaire.

ROBERT K.
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Very helpful staff. Smooth transaction.

PATRICKCHARLES K.
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Le client n'a pas laissé de commentaire.

JOSEPHGRAYSON C.
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No one inspected the vehicle before or after I rented it, and I was charged with several damages that I did not have anything to do with. I refuse to ever do business with this location ever again, and have serious doubts with ever doing business with Uhaul as a company ever again.

ERIKMICHAEL H.
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Le client n'a pas laissé de commentaire.

KEITHANDREW S.
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Le client n'a pas laissé de commentaire.

JAMESLLOYD L.
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Le client n'a pas laissé de commentaire.

MARK M.
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Excellent customer service!

Robert C.
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It was incredibly inconvenient to have to pick up the truck in Staunton, VA....30 miles away from where I live (Charlottesville), because Uhaul did not have a truck in Cville, which seems like poor planning. Service was excellent at the Staunton location, but Uhaul in general could use come improvements.

rodney B.
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Once again I could not do my drop off online. Stayed on phone for CR rep for over 15 minutes. It was after 5:30 and I thought there was no one available at this location to talk too. Luckily a staff member at this location walked around the corner, and checked me in. His name was Cory and was very professional and helpful. I really nice young man who deserves some recognition.

William C.
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Le client n'a pas laissé de commentaire.

Sandra S.
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Check in equipment and not contact me 22 days later by email to say missing equipment. Their error and finally got resolved but no apology due to company error. Acted as though nothing happened and I will not recommend to others. Will use a different company when I have to move again.

Jennifer K.
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UHaul.com is horrible. What could you do to improve...EVERIYTHING.

Alexis L.
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Cory did an excellent job and showed pride in doing a job well.

Elizabeth L.
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Le client n'a pas laissé de commentaire.

Roy W.
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Very pleased. Thank you for great service.

Dana L.
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Le client n'a pas laissé de commentaire.

scott Z.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

christy O.
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Le client n'a pas laissé de commentaire.

Meredith P.
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The manager at this location has been outstanding during both of my recent rentals. This is the experience I have come to expect from UHaul -- not the disastrous experience I had with the Frink Street West Columbia SC location.

Brittany H.
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Le client n'a pas laissé de commentaire.

Melissa M.
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Extremely friendly and very professional. I rented a truck and vehicle tow and traveled from VA to CA with absolutely no problems. I'm so thankful for the help and well kept equipment that these gentlemen provided!

Samantha L.
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The staff was very friendly and helpful. The vehicle was very, very clean. Overall, wonderful experience. Will definitely go through them again.

William W.
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Le client n'a pas laissé de commentaire.

Paulette M.
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Le client n'a pas laissé de commentaire.

nicholas A.
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Folks were friendly and helpful. Will use them again

Cee-Cee S.
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Le client n'a pas laissé de commentaire.

Jeffrey M.
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Le client n'a pas laissé de commentaire.

Logan L.
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Le client n'a pas laissé de commentaire.

Willie W.
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Le client n'a pas laissé de commentaire.

Bryan M.
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Extremely helpful in choosing the right vehicle, personable and made the experience convenient and easy. Great dealer.

Erica B.
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Le client n'a pas laissé de commentaire.

Joseph T.
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Le client n'a pas laissé de commentaire.

Anita K.
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Le client n'a pas laissé de commentaire.

Karen T.
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The guys were awesome. Helped me upon arrival with my hitch. Then when I ended up not needing to go just one way they were able to accommodate me bringing the equipment back.

Joseph S.
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Le client n'a pas laissé de commentaire.

JIM H.
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They undollied my car for free and jumped my Flrida battery when my car would not start.

Gerald S.
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The gentleman that helped me with the truck today was friendly and very helpful.

Jose B.
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Le client n'a pas laissé de commentaire.

Shannon B.
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Rental charges don't coincide with web site pricing. Truck was beat half to death

Jonathan B.
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If I am rating the pick up location in Staunton, then they were fine. No problems and I would do business with them again. If I'm rating U-Haul then I have a different opinion and I need a scale that includes negative stars. To put it very simply: My experience with everything relate to U-Haul when it comes to the website, payment, and anything that didn't involve the pick up and drop off location was easily the worst online reservation experience I have ever had in my life - and I rent cars and equipment on a weekly basis. I don't have time to detail all of the problems, but to get started the online system got every single detail I entered incorrect (no exceptions, it got every single thing wrong) not once, not twice, not three times, but four different times. Each time I had to call and spend a lot of time on the phone with someone to get it sorted out. Then, the payment was messed up. What I was charged at the end was a lot more than what I was told I would be charged (in writing) and I'm STILL trying to get that figured out. Yeah, so....absolutely terrible. In the future I will do everything possible to never use your website again, and I will make sure I tell anyone I know to never use it.

Non reviews have been submitted for this location.

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