Customer Reviews for Amigos Auto
(U-Haul Neighborhood Dealer)

3818 Wilkes Ave   Winnipeg, MB R3S1A9

(204) 515-6394

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(204) 515-6394

3818 Wilkes Ave
Winnipeg, MB R3S1A9

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h30 pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Darryl D. 
Évaluation :
1

My pick up location was out of trailers when I arrived. I was given a number to call and they routed me to another location to pick up my rental. Upon arrival I was greeted by a guard dog who would not let me in the location. After waiting a hour I was met by the owner who proceeded to hook the trailer to my vehicle and ask me to sign for it on his iPhone. I did not realize that this individual had changed my contract and added insurance to my contract as I could not read it in such a small screen. When contacting the Uhaul service Centre I spoke to Kira, who would not provide me with any other identification other than her first name. She proceeded to tell me that there was nothing that could be done to rectify my situation even though she could clearly see I had declined coverage. Her unapologetic demeanour was less than professional and refused to discuss the fact that this was clearly a case of the establishment taking advantage of an individual who was in a hurry due to the error made by uhaul. I ask that the charges which I declined be returned to my credit card in a timely manner, and that the policies of your affiliates be reviewed to ensure such instances do not occur again. Bryan Shelton

Bryan S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Erica R. 
Évaluation :
2

There is vitually nothing to indicate there is a Uhaul location from the road. Difficult to find. Tried calling them twice with the number listed beforehand but no answer. I entered the building but there is no signage, no one to greet me and I eventually ended up getting helped by an apprentice mechanic (Chubaka - who was very helpful and friendly) from way back in the building in a mechanical shop repair bay. The appearance of the facilities inside and out is very unprofessional and not at all what I expected from a UHaul franchise. The return process was quite smooth (Chubaka also provided this service). The rental truck windshield wiper and washer system did not function properly. The check engine light was on. The gas guage was very nearly on empty when I picked it up. The owner of this franchise needs some coaching to properly represent UHaul.

Bob M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Madelaine D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan K. 
Évaluation :
2

Almost impossible to find, drove by it 3 times before finally finding it. Gate was closed so had to get lady from the house.

Cal J. 
Évaluation :
5

Send some talented guy , the guy who gave me service what's credit card mean that's not his fault , he need to be trained

Vikas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Easy drop off, no hassle

Paul Y. 
Évaluation :
5

Great service! Need it last minutes and was able to book no problem, place was nice and clear and vehicles pretty clear

Carlos M. 
Évaluation :
1

Used online booking system and anticipated arriving at the location for a normal rental check-in process. Anything but. This is an auto-repair/autobody business. No staff on-site at scheduled pickup time and no contact number on the building. Uhaul number on my reservation is a disconnected number. House on site has no affiliation with the business. By chance, the mechanic arrives at my pick-up time but can't speak the language and tells me not to expect the Uhaul rental agent to be there for 2 hours via his phone's translation app. Thankfully, the mechanic phones the rental agent who has no idea that I've rented the vehicle. I provided him with the agreement # and he locates my reservation. I have to text him photos of the gas gauge and the odometer. The rental vehicle has scratches and I pray I don't get accused of damaging it on my watch so I photograph as much pre-existing damage as I can. I get provided with the padlock combo to unlock the vehicle's door to locate the key. No registration in the glove box so I hope I don't get pulled over. When I returned the vehicle, texted the agent photos of the fuel gauge and odometer. Worse, I phoned the rental agent 4 days before I rented the vehicle to confirm availability and my intention to rent and wasn't warned about any of these check-in, check-out methods. The whole thing felt shady, but I rented what I needed to and wasn't accused of damage I didn't cause and was charged the right amount. I've done enough vehicle renting to know what it should be like - this was not it. If you rent from here, get the agent's cell phone number and maintain contact before your booking to ensure it's smooth and there are no surprises. Very Bizzare.

Anthony T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos O. 
Évaluation :
3

only mechanic was at site, did not know what to do, had to call in order to return trailer

norman M. 
Non les évaluations ont été soumises pour cet établissement.

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