Customer Reviews for Amoco To Go
(Concessionnaire U-Haul dans le voisinage)

469 évaluations

2012 W College Ave   Milwaukee, WI 53221

(414) 761-3206

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(414) 761-3206

2012 W College Ave
Milwaukee, WI 53221

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

KELSEY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODERICK D. 
Évaluation :
3

Truck ran a little rough, but that to be expected. I paid for a four wheel dolly, and they didn't have one there for me.

Jacob F. 
Évaluation :
5

The staff there is amazing the young that helped me was polite, patient and very professional!

Ashara H. 
Évaluation :
1

Bad service I ask I need to 20 $dollars looking truck he charge 40 $dollars

TARUNKUMAR P. 
Évaluation :
3

Upon returning the truck, the employee was not readily able to find my contract information. It required several different approaches to locate. Why was this a difficult task?

Kathleen R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherita H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett B. 
Évaluation :
1

I placed my reservation online and went to pick it but and was told that there was no reservation for me. Had to wait 45 mins in order to get this figured out and get a truck. Could improve so this does not happen to someone else

THOMAS S. 
Évaluation :
5

Person as great.

JOSEPH S. 
Évaluation :
3

Again the drop off didn't work in the phone and the lady didn't even know how to do the return once again standing around for 30 min I needed to make a meeting and was almost late I ended up leaving and coming back to finish it .

Kristopher K. 
Évaluation :
5

The staff was friendly & Truck was in excellent condition. Would rent from them again.

D G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNE L. 
Évaluation :
2

Was not easy to pickup or return the vehicle. Mobile pickup all depends on if you have cell service and this location had very spotty service. After getting through most of the process both during pickup and drop-off, the process would suddenly start all over. This was compounded by requiring photos be taken of the vehicle. In addition, it would have been nice to know just how much needed to be completed for pickup because I could have done most of it from home rather than at the gas station.

Joshua P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAIGE L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEIGH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adrian H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YOLANDA B. 
Évaluation :
3

I declined and said no thanks to the safe move for 14 $and I still got charged for it

NICOLE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDITH M. 
Évaluation :
5

Helpful staff made pick up and drop off easy.

Amanda B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ASHLEE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD R. 
Évaluation :
5

Very good customer service

Lori N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
5

The mobile check-in process is absolutely horrible. I would never recommend that to anyone. I stood outside in the cold for quite a while waiting for my rental to be verified. This is something that should be done well before pickup time. I was under the impression that there would be no further steps to complete upon pickup.

Alicia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THIEN-Y T. 
Évaluation :
5

Awesome people to work with!

TIFFANY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori R. 
Évaluation :
3

Make sure it's clean and it not take forever to get the paperwork done!! & Employee using my phone to take pictures of license!!! It took so long to get the paperwork done and I didn't even get a copy of it except when I brought the truck back & then I had to come back an hour later later & my paperwork still wasn't done & had to wait another half hour to get my paperwork saying what I was charged!! & I hardly needed to put gas in but I put in gas any way, even though the gas gauge didn't even move!! Had to pay 0,69cents a mile & pay for a dolly! & When the guy was using my phone to take & send pics of my license he was deleting stuff off my phone!! Why couldn't he just copy and fax my license!!! I think that everything should be included in the price & going less than 20 miles & putting more gas than I used !!! The truck was a nice riding nothing wrong with the truck!! But you need to improve your computer system!!!

Cynthia H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

laura G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth M. 
Évaluation :
2

It took an hour for us to rent the truck. Tellers pc was "slow" so we tried on his mobile device, that didn't work. Then he tried pc again, then it wouldn't take my bank debit card. So he finally called someone, and I eventually paid with cash.A cluster to say the least. Well go to certified uhual dealer next time. Mobile Sequence needs lots of attention!

Nicole O. 
Évaluation :
5

Good prices, clean, excellent service.

Maria P. 
Évaluation :
1

Make sure when someone reserves a truck it's there and not waiting for someone else to bring it back.

Daniel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mari I. 
Évaluation :
5

This Uhaul dealer is by far the best location in regards to professional and exceptional service and equipment availability in the entire state of Wisconsin! I am now only going to rent from this location for all my Uhaul needs.

Abdallah S. 
Évaluation :
1

Have enough help one lady can't do three jobs.

Terrence L. 
Évaluation :
5

Nothing. Easy, helpful. Thankful and blessed! 💕

Marieta L. 
Évaluation :
1

Didn't like it at all the store man was so rude and didn't explain stuff right. At first we when there he say he can't get access to the system. And he say if I go back and download the app and show him that I got it and paid that he would give me the truck key. I when with my reservation number and he still didn't want me to give me the key. And he never explain right the situation. Was there like an hour to get a stupid truck. Everywhere else suck to ALL the system was all down. And some places had bad customer service.

Nilsa M. 
Évaluation :
5

I had two customer service people… the person that I picked the truck up from and a different person who received the truck when I brought it back. Both people were magnificent and I would enjoy doing business with them again.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yabira M. 
Évaluation :
5

S.O.

Shaina K. 
Évaluation :
1

The truck was very filthy with sticky, stained seats and dashboard. I was forced to spend time cleaning and disinfecting it. I drove 600 miles with old, crumbly and inafective windshield wipers. Very dangerous and unacceptable! The attendant was rude and ignorant. I would not recommend this rental location to anyone.

Joanna H. 
Évaluation :
1

The person was very hostile and with a attitude don't recommend this location

Luis R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REIAD A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shani B. 
Évaluation :
5

I can't think of anything right now, this location is great they are friendly and make the process of picking up and dropping off easy. Very nice, and I have already told my friends how easy and convenient it is to rent a uhaul.

Gregory W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela C. 
Évaluation :
2

The lady who setup the paperwork was super nice. But she recorded fuel level as full tank. Tit must not have had full tank of gas because, I ended up putting 11$ worth of gas (2,1/gal) for only driving 50 miles. That is deliberate cheating. Just because I am responsible for double checking doesn't make it right that she recorded it wrong.

Kris P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy D. 
Évaluation :
5

I have rented many time here, I will be back as it is always clean and they guys are friendly. The young lady Dana was great with checking me in.

lisa Y. 
Évaluation :
5

I have rented from this location many times always clean and friendly, they guys are quick, the young lady was friendly when returning and also quick and she had a lot going on at that time. Good people ill be back.

lisa Y. 
Évaluation :
5

I have rented here many times always clean and friendly. They do a great job getting you in and out as fast as they can. Will return to Amoco/Uhaul.

lisa Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
5

The pick up experience was great. However despite dropping the truck off 12 hours early I was charged a early overnight return fee of 20 $. I have to say I did not anticipate being punished for an early return.

Christopher B. 
Évaluation :
4

Really great people and great service!!

Tina M. 
Évaluation :
4

The whole process was very simple and went well, I will definitely rent again from uhaul and this location.

Gregory W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald S. 
Évaluation :
2

Having a gas station attendant be the coordinator for the rental is very impractical, as he/ she is juggling between going over terms and serving customers. Also the app did not work.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance C. 
Évaluation :
3

I was supposed to have mobile check in and that didn't work so I had to come in to get vehicle and load items to an app which I should have been prompted to do before arriving. I was supposed to pick the truck up an hour earlier but received a call the night before that the truck wouldn't be ready and that I really had no other options as there weren't trucks available in town. At check out we were asked to sweep out the truck which had a few feathers that came off an old hat. This was something the staff could have easily done.

Aimee M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendall M. 
Évaluation :
3

Only had 1/4 tank of gas. We are already paying a lot to use a uhaul, the least they could do is fill the tank half full of more!

Hannah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maxwell D. 
Évaluation :
5

Nice and neat good service thanks

Mohammad F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Egyptsha R. 
Évaluation :
2

The man at this location was doing his best but could not keep up. In addition to handling his gas station customers he was working with Uhaul customers and did not do a thorough inspection of the truck when he turned it over to me.

KRISTIN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerry M. 
Évaluation :
2

The guy was a dick !

DEAN E. 
Évaluation :
3

Was charged for donkey and pad rental but never used them green ties still intact

Christopher V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph G. 
Évaluation :
1

Better location, make sure all equipment to check a truck out is working.

Daniel N. 
Évaluation :
5

Gracias

Enrique L. 
Évaluation :
5

they were helpful.

James S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Betsy G. 
Évaluation :
5

Very nice guy.

Justin S. 
Évaluation :
5

Perfect! Equipment requested was available even though I was early. Sign in was a breeze drop off easy peasy.

Linda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Q. 
Évaluation :
5

Aside for waiting for regular daily customers who were streaming in while he was setting up my contract it was good. Also, I should have asked how big the gas tank was, and mpg. I filled way to much to try and return it with the starting gas gauge amount.

Timothy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheng C. 
Évaluation :
5

Gas tank I was told to be 7/8 full .did not like that ended up putting more gas in then should have ,I would think that the gas tank would be full when you start the rental , and then fill it to that level when you return the rental

Everett M. 
Évaluation :
4

Customer service Was fantastic. Unfortunately I can not find her name so she may get Recognized for her superb and friendly attitude took the time to answer all the questions get everything ready it was all done in 15 minutes more or less and even when I came back to drop off the U-Haul she was the one that was there that checked us out went through everything all through the invoices explained each line again she did a fantastic job

Sheila W. 
Évaluation :
5

This place is perfect

Sudheer P. 
Évaluation :
3

They're rented to us and didn't tell us we get charged an extra 20 $for being after hours

Carol Lynn G. 
Évaluation :
1

After the owner of this gas station asked me on a date and I rejected him, he proceeded to try and charge me more gas when I returned the truck. I drove the truck 8 miles from start to finish and out of good faith put a gallon of gas in in at THIER gas station before I turned the keys in. The owner, Shah states the needle on the truck was not where it began. I again referred to the beginning mileage and end mileage and stated even one gallon of gas covers more than it was driven. Shah became angry and tried to grab the contract from my hand while yelling at me in front of other store customers. The inspector for the department of neighborhood services happen to be in the store and tried to help rationalize the situation but was constantly being interrupted. I had rented the truck for a little over an hour, only put 8 miles on it, swept it out and left it in better condition than when I picked it up and was treated horribly. I will NEVER rent again from this service station nor recommend anyone there.

Shannon B. 
Évaluation :
4

Make sure the customer can get in the truck. There was an issue that we couldn't open the back door. Thankfully the guy at the location had a crow bar we had to use to pry the door open.

Amanda B. 
Évaluation :
5

i had a very good experience.

Carrie K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
1

Inspect your vehicle before renting to someone next time. Very bad experience.

Billy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cathey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert E. 
Évaluation :
5

Love the staff there my mother gets trucks there often and it's always a wonderful experience. I think I'd go out my way to rent from them just because of how kind and personable the staff is and based off the convenience.

Ashara H. 
Non reviews have been submitted for this location.

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