Customer Reviews for Anaheim Postal Place
(Concessionnaire U-Haul dans le voisinage)

565 évaluations

532 N Magnolia Av   Anaheim, CA 92801
(On Magnolia just south of Crescent next to the Express Car Wash)

(714) 826-6228

Heures d'ouverture de l'établissement

  • Lun - ven : 11h am à 7h pm
  • Sam : 10h am à 7h pm
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(714) 826-6228

532 N Magnolia Av
Anaheim, CA 92801
(On Magnolia just south of Crescent next to the Express Car Wash)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 11h am à 7h pm
  • Sam : 10h am à 7h pm
  • Dim : 10h am à 2h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

The owner changed my location and told me that i could Still drop it off in Santa Monica. I got To Santa Monica and they said if i dropped it off there it would be 400 dollars. I had To then drive 30 minutes during my workday to drop it off in Inglewood. Horrible experience. If i could Give this place zero or negative stars I would.

FREDERIC N. 
Évaluation :
5

Anaheim postal place was very accommodating and a pleasure to do business with. Store has plenty of moving supplies to accommodate the moving process if needed. Van was clean and full of gas when picked up.

Jeffrey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter N. 
Évaluation :
3

Keep the equipment in good order! No problems Holiday self drop off! Except for one thing, trailer has no landing gear! Luckily I had a hydraulic jack along !

KENNETH K. 
Évaluation :
5

Great uhaul app. But the android app seems to have bug. Kindly fix as when taking pictures of odometer its not going through. Apple app seems working fine.

James Ian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEONA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ngoc T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAILENE L. 
Évaluation :
2

One employee handling all jobs, or having clients do the work

robert P. 
Évaluation :
5

This isn't the first time I've used uhaul and it won't be the last. Merci

OMAR I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILY F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew O. 
Évaluation :
5

We requested equipment pick up in rancho Santa Margarita but were told one day before our departure we would have to go into Anaheim to pick up the trailer. This was a huge inconvenience for us and would have added two hours to our already planned drive total for the day. I called Omar at the Anaheim postal place (pickup location) and he was very accommodating. He allowed us to pick up with the trailer one day early. !!! Do whatever you can to keep this person as a vendor because he's the only reason I would ever consider using U-Haul again!!!

Leslie H. 
Évaluation :
4

I used to get a clean equipment from U-Haul but the that I got can be cleaner.

AL C. 
Évaluation :
4

Slightly messy inside, could definitely use some organizing. Staff was helpful and quick as they could be though.

Cameron H. 
Évaluation :
5

Driver side cup holder had spillage and tire pressure warning light was flashing.

samuel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benedicto C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMAR O. 
Évaluation :
5

Faster service please

Minhtam P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLARA E. 
Évaluation :
4

Good service

CHAU P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marisol A. 
Évaluation :
5

Omar was friendly and helpful. Thanks.

RAFAEL Q. 
Évaluation :
5

Aucun

Patrick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DRAKE M. 
Évaluation :
5

the call center people were super unhelpful but this location was very kind

BRIONA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stephen M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

VERONICA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J. 
Évaluation :
1

Do not change your insurance when customer declined because its such a hassle calling back to get your credit credited back with the amount. Isn't that the main reason why we were asked initially upon renting the vehicle? It make it seem like you're adding it anyway since you have the credit card information and you can control what to charge. I'm not even sure if I will get the credit back since I didn't see a charge back right away.

ALVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruke L. 
Évaluation :
3

Have appliances available I got there and told me appliance was not available

Christina J. 
Évaluation :
5

Excellent service

Danny A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIAN M. 
Évaluation :
1

They are rude and try to take advantage of people. They tried to blame us for damage that was already on the uhaul and when I asked for a picture for proof they refused to show me. Then they are trying to charge me more when they already did charge me. Then I received an email from them with a promissory note that I DID NOT sign but it was signed digitally by them. So they forged my signature.

Bambi S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Felix T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANTIAGO A. 
Évaluation :
2

Service à la clientèle

JUSTIN S. 
Évaluation :
3

Do not change location and times for pick-up. This was a HUGE set back on my loading and the movers. I hired movers for 8am based on picking up my trailer at 7am and had to load the trailer by myself. When i spoke to the gal on the phone she could offer no discount for the inconvenience. VERY RUDE.

Lisa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BASHIR K. 
Évaluation :
5

Great customer service, well organized

TESTI B. 
Évaluation :
2

Please have a furniture dolly available.

Krista W. 
Évaluation :
5

This location made it very easy to do business with and the 15' van ran great.

JIM V. 
Évaluation :
1

No one was even there. Shop was closed even though service hours had it as open. A lot of homeless in the area. When on the phone with a customer service rep to sort it all out, I kept getting approached by homeless.

Andrew F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariateresa J. 
Évaluation :
5

The works there is a very good behavior man

Mohammad N. 
Évaluation :
5

Good customer service keep it up.

Daniel A. 
Évaluation :
5

The service was great and the service man was well trained and knows how to treat customers. I was well treated, no doubt about it.

MARK K. 
Évaluation :
1

Open on time I was there to pickup my truck appoinment was 10:00am stire opened 10:05 guy open store rushing in process not good cusomer service there were 5 cusomers was waiting outside Please open store on time . Merci

MOBIN N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nelson R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

inder S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clifford B. 
Évaluation :
4

Many things wrong with the truck. Padlock was broken, no windshield wiper blades.

Jeffrey K. 
Évaluation :
3

Vendor was not attentive and has too many different businesses out of this location. The horn didn't work The driver side windshield wiper was missing. Almost side swiped a semi when I turned on the windshield sprayers and couldn't wipe the driver side. I told the owner of the shop and said I should have checked for that first. Am I supposed to check under the hood to see of the brake lines weren't cut? Wow.

tony O. 
Évaluation :
1

It took over an hour to get the truck. When I had done the laeg work before the night before. The gas tank was not filled.

Jesus G. 
Évaluation :
5

Fast efficient good guy to work with. Thanks Omar!

Lindsey C. 
Évaluation :
1

50 miles + 29,90 truck = almost 80$ but he charge me 120 total bad customer service and not friendly

Yassine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica S. 
Évaluation :
5

Everything was great. Just need to have a/c when its hot out.

Amjad A. 
Évaluation :
3

no air conditioning in truck on a 100 degree day.

Mike W. 
Évaluation :
5

Le service à la clientèle était génial. Quick and easy. Only thing I would change will be there hours. But we made it work.

ATHANASIA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shana O. 
Évaluation :
5

Great guys to work with. I rent a lot of trucks and these guys make it as seem-less as possible. Thanks Omar!!

Lindsey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve E. 
Évaluation :
2

Charged the correct miles to the customers ,because you charged me more miles than i drove.

ALEJANDRO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocelyn L. 
Évaluation :
5

Great customer service. Thanks omar

elias H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike K. 
Évaluation :
1

They said I lost the trailer and Dolly when I returned it thank God I took pictures of me returning time stamped. Then they charge me for two days when I didn't even have it for 24 hours.

Dana B. 
Évaluation :
1

owner told me if i returned the ruck for the weekend (since he needed it for another rental) I would be able to rentit the following day. I returned to and when I went to pick it up he said it was not available and that I should of had booked it. He relayed no such thing at the moment he asked me to return the truck. it affects my business and the credibility I have with the establishment

Jesus J. 
Évaluation :
5

The people at this location were very helpful and very nice. The van I rented was very clean spacious and seemed mechanically sound. I would definitely use them again. Price is decent.

Angel V. 
Évaluation :
5

returning the rental was a lil confusion

BINH T. 
Évaluation :
3

I am frustrated with u-haul the company not this location. I would not recommend U-Haul at any location to anyone. On the day I was to pick up my U-Haul my location was changed TWICE!! Which led to an extra hour round trip drive to pick up my U-Haul. Then they changed the size of the truck from fifteen feet to twenty feet, I had requested a 15 foot truck two weeks in advance. Finally, a moving company was booked for me, only for that moving company to call me and tell me that they were not available for booking on that day. Add in about 40 minutes in total being on hold, and it was a rotten experience and you have just lost a once loyal customer

Matthew A. 
Évaluation :
2

The ONLY Employee working the office seemed very inexperienced at receiving truck returns, as well as dealing with previous customer issues. Initially he couldn't find my reservation; I provided him a copy of my contract to assist him, and after some time was finally able to locate.

BEN Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samuel K. 
Évaluation :
5

I enjoy and will certainly recommend this location to family and friend due to the caring this location provide to their customers. A very real neighborhood location to do business.

ernesto G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sobhi H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yu-Fen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana M. 
Évaluation :
5

Great service!!

Lindsey C. 
Évaluation :
2

The owner was running in late and the store was dirty

Angelica R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARNOLDO R. 
Évaluation :
1

Wasn't cleaned at all, pretty disgusted by the look on the inside.. garbage was left inside and you could see spilled stuff in the back. No effort left to clean.. won't ever go back.

robert B. 
Évaluation :
4

Truck needs to be clean and ready

MARIA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danette T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lisa D. 
Évaluation :
5

This location is very good, I'm always Rent the U Haul truck from them. Nice people out there, very nice! Thanks

ROBBY P. 
Évaluation :
3

When customer make reservations fir pick up have the vehicle ready for pickup on there time to pick up, in stead of ,,haven them wait, and wait, and wait, as if the customer not standing there,

BRENDA G. 
Évaluation :
1

I reserved a 24hour rental. From 4pm Friday to 4pm Saturday. But when I get to the pick up location. The receptionist tells me that I have to drop it off by 1pm because he has someone else picking it up. I told him I'll try my best to bring it at 1pm. I have a lot of stuff to move that's why I requested 24hours. But he told me if you are late past 1pm. You will be charged 50 $late fee. The truck also smelled like cigarettes the whole time. Unacceptable.

Vicnet P. 
Évaluation :
1

Randy the supervisor had to come out and replace straps and other components to the dolly trailer. My husbands appointment time was at 11 and didn't leave until almost 2 ! The owner of the U-Haul said the trailer was fine to take the way it was it would have put my husband and sons life in danger if the tried to move the car like that ! He was an irresponsible owner and should not be renting U-Haul products to anyone!!! Luckily my husband argues with him that it wasn't ok and to get a supervisor there and the supervisor also agreed was absolutely not safe ! Won't be renting from this location again and no one else should either ! Thank you to the supervisor who helped my husband.

Heath G. 
Évaluation :
5

Speed up the check in process somehow.

Liana K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfredo B. 
Évaluation :
4

Good costumer service

boris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cliff P. 
Non les évaluations ont été soumises pour cet établissement.

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