Good service
CESAR B
Customer Reviews for Anchor Logistics And Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The Manager is very professional and helpful, the young lady at the front didn’t catch her name due to me being mind spaced, was very respectful every time I walked in there and was willing to help.
Ruth CThe movers Pablo and Ricky were excellent help. Both were courteous, professional and efficient at their job. The ladies at the U haul pickup site were also courteous, professional and efficient at their job. Great experience. Thank you.
ANGEL PTrash location. Over charged for missing/damaged items. Over charged for "not checking" in. Overcharged for not cleaning up although only blankets left inside. Not to mention the lady at the front was rude at the time of checkout.
EDWIGE JBien
FERMIN TExcellent service
Raul VMuy buena atención y solución de inmediata
Francelith RThe office personnel was very rude. They lied about how much gas was in truck at return. They also lied about the back of truck being dirty resulting in $143 of fuel and cleaning charges. Thankfully I had pictures of gas and a clean tru k to dispute charges. I use this location 3-5 yearly. I will not be returning to this location and I will be disputing charges with my cc company
James MThe main issue with this branch is customer parking. There's no parking
FADY LThanks for your services . You are the best company
CESAR BTruck drove horribly . Check engine light kept coming on and off. A/c worked when it wanted too
william nA/c not working for moment And put braker the truck have vibrating
Diego RBetter hours of operation
Mark AGreat service support from Ivona. Very clean truck and equipment. Je la recommande fortement.
Davor SBien
Landy DThere is no return information at this location, my rental was not close out until Monday morning and it was return the same Saturday April 6 that it was rented. There was no sign that stated to do return online. The location opened on Sundays from 9-12pm and did not close my rental out until Monday April 8th and it was rented on April 6. Now they want to charge me and additional $124 for Sunday and Monday.
Jeanice JA new team is needed the are fraud and trying to pocket money by changing for items that were not in the vehicle. Next time I will go to a UHaul location and not a side partner too much of the back and fourth for no reason. Scamers work at this location use a pre paid card or a credit card not your bank card they will try and get more money than the service covers when they know that the equipment was never in the vehicle.
KAMARIA GKeep up the Great Customer Service that those Good People are doing Over THERE!!!
WILLIAM DThanks you for your attention and great service
Juan ZI explained that I received the truck dirty and anyway they deducted $10 from my account. I don't understand if I even left it with enough gasoline.
Yexcenia gThe woman that took care of me when I arrived was fabulous! Very knowledgeable and thorough. An asset to the location and the company.
Joseph CGreat staff, clean car.
Pavel SApp return system NEEDS TO BE IMPROVED
Mario GLocation was closed when I came, even after UHAUL rep confirmed some one will be in the office. Not all requested equipment was in the truck, but I was charged for all the missing items. NOT RECOMMENDED
david eLoved the whole experience. This is my favorite location
DOUGLAS SGive the customer a receipt after they return the truck. I never received one through my email.
Rosland STHE LEFT LIGHT NOT WORKING THE KEY VEHICLE STARTING SOMETIMES STALLS
Isaac MAwesome people.
Peter HRented here many times and it has always been great
Michael PEverything was perfect Great customer and service Highly recommended
Marlon CNo furniture pads on site. I had reserved 12 for the order, was told they had none. Was moving wood furniture that ended up getting scratched.
Dean CNice customer service!
Yennifer DFriendly and helpful
Aizaak AAmazing personnel! Wonderful experience!
Alejandro AShe charged me 50 miles and i drove 37 in total
Julio QComputer systems were down and time was a factor. As inconvenient it was for me was not fault of the staff. They figured out how to make it work and made my timeframe. With better resources they would get perfect marks from me
Patrick Asome customer service training, for whoever delivered the equipment
Juan DEvery thing went great! Pick up was on point as well as drop off! Only issue was traffic and not as easy pulling in and getting out?
Jerry CThe outside of the facility could be a little cleaner.
JOSEPH SGot me in and out very fast and extremely friendly crew.
Michael NThe lady at the front desk was on point and very professional.
brian fThis location has great customer service. I was greeted with a warm welcome and that along made my experience at this location excellent. All the staff was knowledgeable and helpful with their trucks and services. I will definitely come back again if I need to rent another uhaul. This is definitely a 10 location.
SHEAVEAL BVery rude lady at the front desk. Spoke to us like we are idiots and made faces.
RALPH AThe computerized rental platform/system from U-haul should be up-graded and up-dated!!! The system is too slow and it makes the staff look incompetent!!!
Fracisco SGot a 20 dollar damage charge on my bill. There was absolutely no damage to the trailer. It was returned neat and clean with no damage. The blankets were neatly folded and the dolly was returned. Disappointed with Anchor Logistics for this.
Evan EAnchor Really went out of their way to help me find a 6x12 trailer when another UHaul dealer messed up and gave the trailer I had reserved 2 weeks earlier to someone else. Anchor was outstanding calling me keeping me informed of when a trailer I needed would be turned in.
Mike M.
Juan DPick up and drop off was quick and easy and the person that helped me was professional and friendly
Michael P-Turning light on trailer did not worked. -Location has no AC while you wait to get your rental equipment. -location is very saturated with different things all around.
Victor UThe Front looks good but everything else looks like a Junk Yard. It needs to be maintained and the yard cleaned. The restrooms need to be cleaned and maintained. It was grossed even to have a customer / client use them. Toilets unflushed and dirty.
Exer CExcellent service
MARIA MNeeds more signage
Richard LDid not get truck promised. Wanted a 26 got a 16….cause me to make 2 trips. There should be more of a penalty for another costumer causing it. The customer should be responsible for ALL costs if the needy customer that he incurred … for instants I had to make two trips that customer should be paying for the gas, mileage and additional fees for my inconvenience
mark g