Only problem I had was my Rental Drop Off Location change and I had no idea and did not get a text or email.Dalton W.
Customer Reviews for Anderson Services
(U-Haul Neighborhood Dealer)
Pour nous contacter
Anderson, SC 29624
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : 9h am à 4h pm
Heures d'ouverture spéciales
- 10/2/2022: Fermé
- 10/4/2022 - 10/5/2022: Fermé
- 10/28/2022: 8h00 am à 5h00 pm
- 10/30/2022: Fermé
- 11/24/2022: Fermé
- 12/25/2022 - 12/26/2022: Fermé
- 1/1/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Victoria Shaquay V.
Le client n'a pas laissé de commentaire.Samantha H.
Le client n'a pas laissé de commentaire.BARBARA E.
I want to give Anderson Services 10 stars; they restored my hope in U-Haul. The first TWO U-Haul reservations I made were for a location that was over an hour and a half past their opening time and another that didn't open at all. I was beyond frustrated! As I was driving back home, my nephew recommended Anderson Services; a God sent! I was hesitant because I didn't want to be disappointed for a third time. Welp, third time is a charm because I had a great experience! I was in and out in less than 10 minutes and the attendant was super helpful, knowledgeable, and empathetic. I was finally able to get moved and the return process was easy as well. Thank y'all so very much for all of your professionalism, you saved my move!!JASMINE L.
I should get some money back had one set up at 9am.had to drive around to 3 different places didn't get truck till 11Jason R.
I was very satisfied with my experience at this location. Pick up and drop off were quick and simple. The lady at the office was amazing, very professional and super nice. I highly recommend this location!Janis D.
Le client n'a pas laissé de commentaire.Michael R.
Natalie was extremely helpful and professional... Got me in-and-out in a hurryJean P.
Le client n'a pas laissé de commentaire.Jennifer B.
I am still waiting on the ASM (Josh) to call me. When I arrived to the drop location I was told the lot was full and I ha e to drive another 1 hour to drop the trailer elsewhere....when I called UHAUL route scheduling I was told there is nothing they could do. Please contact t me ASAP about my experienceBryan C.
Best customer service possible. The attendant was very knowledgeable and helpful. The attendant made sure I had a quick and easy pick up. I will definitely use this dealer againDavid K.
Tight area for all the hauls presentJoy M.
Le client n'a pas laissé de commentaire.Mike B.
Le client n'a pas laissé de commentaire.Michael B.
Charge me way to much â€¦â€¦Pavel L.
Le client n'a pas laissé de commentaire.Derek S.
Le client n'a pas laissé de commentaire.ANGELA M.
Le client n'a pas laissé de commentaire.Keith S.
Le client n'a pas laissé de commentaire.Davis P.
Uhaul for the winDave H.
Ensure the trucks are fully serviced along with ensuring that the air conditioning is maintained properly and working. Additionally, when customs are making long trips (which is obvious per the reservation destinations etc.) DEFINITELY make sure the AC works but also make sure it especially works during the heat of the summer. Will never do business again with uhaul unless I am compensated for the inconveniences and will be sure others are made aware as well.Samuel C.
Le client n'a pas laissé de commentaire.Willis S.
Le client n'a pas laissé de commentaire.Debbie A.
Location dirty and unsafe looking. In an industrial part of town. People were nice.Dave D.
Le client n'a pas laissé de commentaire.Summer S.
Great location. Thank you Dolores!Natalie A.
The lady was very nice polite and friendly,respectful, helpful . We ran into a problem and she suggested Togo over somewhere that they could help us out and she wS correctthey did. She a big help to the company.MARY P.
Quick and pleasant process both for pick up and drop off. Dolores helps you pick the correct Truck for your needs.Natalie A.
I had to scramble quite a bit because the first U-Haul location was closed when it was supposed to be open.Brent M.
The site manager was very helpful and corrected a problem created by the U-Haul website very quickly.Richard M.
Le client n'a pas laissé de commentaire.robert H.
Le client n'a pas laissé de commentaire.Delaurence F.
After the place I was told to drop it off, no longer took back trucks, we found this place. Fast and easy and she was very reassuring about issues we had.Carol S.
Le client n'a pas laissé de commentaire.Steven F.
Le client n'a pas laissé de commentaire.Jeffrey T.
Le client n'a pas laissé de commentaire.Travis M.
I really appreciated that when the website wasn't working, the woman working there assisted me even though the store has not opened yet. Great experience!Katie W.
Quick, knowledgeable, and friendly.DAVID F.
Great service. The 2 ladies at this location get you in and out quickly.Natalie A.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Allie D.
Super helpful and open on Sunday. I sure can't complain.Nicholas Z.
Staff is rude had a reservation and the clerk dairies cold my get the truck I choose and it was there I Al's had to pay extra for another truck that was way to big truck skipped and also the staff didn't acknowledge anything that I said blames uhaul work experienceAlimah G.
I found keys for truck reserved and no keys. Neither myself or your office could reach anyone. I finally called another dealer of yours and was able to get a different truck. They were very helpful. I lost about 3hrs and was not given the original truck reserved. I feel you owe us the 50 since the original reservation wasn't kept. Please respond Johnny GreesonJohnny G.
Really friendly and knowledgeable staff. Truck was ready for me, And everything was as expected. No mechanical issues, and no damage other than previous nondriving movers. Would definitely went from the side again and highly recommend themPreston H.
Le client n'a pas laissé de commentaire.Jason A.
Le client n'a pas laissé de commentaire.suzanne B.
Cost for renting a small truck for three (3) hours and just traveling 40 miles was expensive!!Deborah W.
Le client n'a pas laissé de commentaire.Thomas H.
This was by far the best and quickest rental experience I've had at a uhaul location. The owner was great.Paul H.
Didn't have any gas hardly and really expensive if you ask me definitely not worth the headache bc if it ain't back on time they will call the cops and say it's stolenFelisha L.
Le client n'a pas laissé de commentaire.Lynda C.
Le client n'a pas laissé de commentaire.Douglas C.
Le client n'a pas laissé de commentaire.Douglas C.
Le client n'a pas laissé de commentaire.Paula W.
Le client n'a pas laissé de commentaire.eric C.
U-Haul website said I could check in prior to 9am open if I used the mobile site. I arrived at 8:15 and the app said to "go inside to pick up your key" despite the office being locked.Matthew E.
The person we got our uhaul from told us our drop off location could be open ended meaning we could drop it off anywhere. That turned out to not be true and caused us a lot of issues with returning it. But in the need the price was good and everything went well.Jonathan A.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Zina R.
This location was great and very helpful. Other location at Liberty Hwy in Anderson was worse UHaul location ever visited. Poor maintenance of equipment and no support.Stephen L.
The only issue with this location was that it was 48 minutes from my home. I reserved my trucks a week ahead of time at a local Uhaul but still had to drive almost an hour to get them. It added 2 hours of driving to a day when I already had a 6 hour drive. Yes mileage was added to my contract but that didn't help with the extra gas I had to purchase or save me time. Also, I had reserved an appliance dolly and furniture dolly when I made my reservation and neither was available when I picked up the trucks.Richard A.
You are Awesome!Zina R.
First offâ€¦. I did my reservation online which told me that when I picked the u-haul up I would only be charged $29.99. I got there to pick it up and she said $94.00. I didn't make a big deal out of it. I got the u-haul and noticed a good bit of damage on the outside of the truck. I've rented from u-haul before and have never seen damage on any of the trucks. Also, originally I was only going to have it for a day. At 11:16 she texted me asking when I was bringing it back. I told her I was going to have to keep it another day because I wasn't finished. She went ahead and charged me for another day. Friday at 11:16 she texted again asking when I was bringing it back that it was due back at 11am. Long story short I had the truck until Saturday. She then tried to charge me $66 bucks. I only used 30 miles she put in 50 miles. I feel as if she was trying to get money out of my by fooling me. I don't think I'll use u-haul again.Melissa W.
It was significantly more expensive than I expected once the bill came. I would not call your pricing fair or transparent. When I went to return the truck the person helping me check in was very friendly and knowledgeable.Earl A.
Le client n'a pas laissé de commentaire.Michelle K.
Le client n'a pas laissé de commentaire.Vivian M.
Le client n'a pas laissé de commentaire.JAMES B.
Great service professional as well as Compassionate of the care of others. Thank you for service well done. Each time we have used service is GREAT.ELLIS A.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.Kathy Y.
We've been (Royal Baptist Church) renting a truck once a month from this location. We rent the truck to pick up food from a warehouse to distribute to our community. Sometimes it's hard to find a friendly to work with when you go to a lot of businesses. But that's not the case with this business. The customer service experience has been nothing but spectacular. They always greet me with a smile and the vehicles have always been well maintained. I wouldn't hesitate to recommend this location to anyone who needs rent a vehicle.Lamarr N.
Very helpful drop off went perfectJAMES L.
Le client n'a pas laissé de commentaire.DARREN B.
Very good customer service. I will always rent from this location. Natalie was very professional and accommodating. We were very pleased with our sevice and it by far exceeds anyone else in town. We will always rent from here and recommend it every chance we get. What a great experience. Thank you to the other lady employee who helped check our truck in. A plus service. Thank you so much for the great experience.ANGELINA A.
Le client n'a pas laissé de commentaire.Ezekiel S.
Le client n'a pas laissé de commentaire.Pam S.
Le client n'a pas laissé de commentaire.Landon C.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Kevin S.
Thanks for so much your service .ELLIS A.
Extremely pleasant experience.Donna F.
Send customer to the first correct place instead of having him run all over town the way I had to I received no notifications about change of pickup locationWilton R.
Le client n'a pas laissé de commentaire.DANIEL W.
The woman who helped me was kind and courteous, and helped me find the equipment that I needed for the move. The storage unit is clean and neat, and I have no issues with any of my experience with this company. Eagle storage facility is also great and definitely affordable! âââââ!Christina B.
Le client n'a pas laissé de commentaire.Philip B.
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.FLOYD K.
Le client n'a pas laissé de commentaire.MICHAEL F.
Le client n'a pas laissé de commentaire.frances C.
Extremely friendly and knowledgeable ladies. Dolores was so helpful!David H.
Le client n'a pas laissé de commentaire.TRIXI W.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.CHANDLER W.
Le client n'a pas laissé de commentaire.Debra Anne S.
Dori had me in and out fast! love this location!Natalie A.
Maybe just lighten the place up a little bit. This drop off location helped figure why they were trying to charge me extra since the pickup location screwed my entire rental up. Telling us to return the truck with way more gas then what was in it, over charging me for furniture dollieS that I never got etc. They took the time out to call & have someone else look through with her & figure it out.Rachel W.