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Gina B.
Customer Reviews for Andy's Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Awesome service !!!!!!
ROBERT D.Do not Jack the Price up.Tthey told me one thing over the phone when I got there it doubled.
Ricky B.James was great and vary helpful.
Andrew U.I had no idea I was renting from some guy's front yard. While James was very friendly, I was not aware there would be no absolutely assistance whatsoever ever at this location. “Ok, you hook it up and I will come back to take pictures.†The trailer was parked under a tree in a wet uneven yard. It was like a bad scene from a Chevy Chase movie. The entire experience was like a monkey humping a football.
Christopher C.First time going thry app to rent a u haul and it was fantastic. No problems
Shelley S.Great experience! Quick and easy to use a truck for a couple of hours! Will rent again!
Ryan S.Did a good job.
Tommy W.The website vehicle return is atrocious. Why can you not upload photos from camera roll? Took me 20 minutes to return the vehicle. Even with the app it was horrible.
Kaleb M.The customer service was excellent.
Louis A.I was in and out fast and the lady here was Great to work with
Robert C.On the drop off site the dealer was excellent she was coming out the door and guiding us where to park and checked us in within a minute from pulling in I would highly recommend her place to do business 3002 Dawes rd. Mobile Al 36695
TAMARA K.Very easy to work with. I had a problem with the mobile check out (not the fault of this location) and they were very knowable about how to navigate the website and correct the problem. Very polite and friendly owners. I've rented from here before and strongly recommend them to others.
Fred M.The agent was super helpful and extremely courteous. I highly recommend this location.
Robbie M.The owner went far and beyond to help customers. Keep doing your good work!
Anh-Vu P.Everything was fantastic
Jimmy M.Staff is always very helpful and friendly! Thank you for the great service!
Derrick P.Check-in took 30 minutes instead of the 15 minutes the APP said. There should be an easier way to check in for older customers who aren't as "up-to-speed" as younger, more tech savey customers.
Kenneth L. G.It was a great location
russell C.I had to extent my uhaul several times do to issues with closing on my home, they were very nice and understanding of my needs.
Courtney D.Definitely go somewhere else!
Cheryl S.The lady that helped us was awesome
Janel G.Pretty good experience with the trailer. Only problem is that this is in a residential home with trucks and trailers in the front yard, and there is not an attendant there full time (have to call when you arrive). They are quick to respond and very good at getting you through the process.
Sean S.Excellent, very friendly and helpful. Made the pick up/drop off very easy.
Benji S.The Manager at this location was outstanding - very knowledgeable, helpful, and professional! Great experience!
Barry V.Grass wasn't cut. Narrow entryway. Nobody was at location went arrived at 4:30. I had to call the numbers listed on the door. Had wait over 20 min before someone came. Truck inside was dirty.
Shantele P.No improvement needed! Great experience!
Sara B.Very easy process and the owner was very nice.
Anthony M.Fix the pickup and drop off process. It is far to time consuming.
Christopher B.Ms Trang is so nice, helpful, and knowledgeable. Would not go anywhere else.
SUSAN P.Great customer service!
Jonathan G.Nothing !! You are the best.
James S.No improvements necessary
scott H.The woman running the place was exceptional with customer relationship
Joseph L.This is our second time running from this location she is amazing thoughtful experienced and makes everything easy
Douglas C.Very professional and friendly
Bob C.Excellent customer service. Always available inventory
MIKE R.They were very helpful
Rob N.stop all the extra charges
Willie S.I have rented from this location for the past year….small jobs, big jobs!!! This husband and wife team is AWESOME!!! They text you when you are calling and they are on another call, will accommodate you every day of the week! They are sooooo nice and friendly…sweet people!!!! Thanks again!!
Karyn S.The lady there was very nice and friendly, and gave me helpful suggestions on getting rid of junk in garage I was hauling away.
David B.The owner of this location was super friendly and made it a quick process.
RACHEL M.Keep up the good work
Jason M.The owner of this location is the best I've ever used. The communication was great. The trucks were clean and available. The owners were very helpful and informative. I've used U-Haul in the past at several different cities, but this location on Dawes Rd is the easiest I've seen.
Randy R.