Customer Reviews for Andy's Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Andy's Auto Sales

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TIMOTHY R.
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Customer did not leave a comment.

Dorothea D.
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Kevin W.
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Additional sizes of uhaul trucks, something between 15 & 26 feet

Rebecca P.
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Misty B.
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Nothing! Everything was absolutely perfect.

Inez B.
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thomas B.
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Nicole M.
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I paid for a dolly and dolly was not in the uhaul. That was very inconvenient for me. My first time ever having a bad experience with Uhaul. Also I was told the gas was not put back where it was when I picked it up was not right. So I had to pay $10 for that. I was upset about that but you know what. I will not use this service at this location again.

Gerald S.
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Had no problems. U Haul is the leader in rental trucks and they came through once again.

CONNIE D.
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Worked with the CSR at your 8000# and the people with Andy's Auto Sales. Both very professional and helpful. When and if needed I will definitely use Uhaul Rental at Andy's Auto Sales again.

Scott C.
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Hard to improve on perfection

John M.
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Customer did not leave a comment.

Frederick L.
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Noting the service was excellent

Jason M.
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Derrick G.
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dennis K.
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Daren W.
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Quenton C.
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We had a flat tire 60 miles away from the rental location it took U-Haul almost 6 hours to send any help, I would not recommend U-Haul road service that really terrible

Kenneth K L.
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Easy drop off until I found out this location was not an approved drop off location. Customer service was excellent in changing the drop location and closing out the ticket.

Donovan B.
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Excellent customer service.

Randle P.
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Tran was very prompt and friendly. I would definitely use this location again and recommend it to my friends.

David F.
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The lady that checked me out was great

susan C.
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Susan H.
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jeffrey B.
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Mike F.
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Vincent S.
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JOLENE R.
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CHRISTOPHER B.
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April W.
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John T.
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This location was great, HOWEVER, everything leading up to using this location was a disaster. Our original order with the Springdale location was cancelled, without my approval or knowledge. The sales rep at that location booked me a rental at another location. When my husband arrived to pick it up, the new location (Trooper Pawn and Gun) didn't even have that truck available. Trooper was great and got us connected with Andy's. The reps at Springdale cost us significantly more time that we didn't have, and sent us far out of the way for what should have been a simple rental. I will never recommend that location to anyone.

Veronica T.
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Customer did not leave a comment.

donna B.
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Experience was horrible!! Worst retail experience ever!! Will NEVER use Uhaul again and will peatch tonfriends not to use them. The pick up location would not let me put my car on the tow dolly at pick up and wanted me to hook up the tow dolly myself. When i refused to hook up the dolly she called her husband and began speaking in her native language and i can promise you because i know that she called me a few names tonher husband. He did return to hook up the dolly. And then there was the truck with the bad transmission and no AC.

Linda W.
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Aaron J.
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Keep doing what you are doing. Great customer service, really cares about customer. Thank you

Gloria W.
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You all could lower your prices with mileage. I can’t believe I only drove to two places in my area and had to pay 50.00 ,that is extremely to much.

Charles B.
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Customer did not leave a comment.

ANGELA G.
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They were very nice and helpful!

William Allan Y.
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Melvin R.
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Karen W.
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Very sweet people

Stephanie D.
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Kathryne R.
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Very kind and welcoming.

Andrew R.
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Jerome J.
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Awesome customer service!! Very accommodating!! I will use this location every time!

John M.
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Very professional and friendly service. I will go back to this same location when I need a Uhaul in the future.

Forrest F.
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DONOVAN B.
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paul P.
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Aries D.
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Clean up

philip K.
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I was very surprised that uhaul no longer gives military discount. I have been in the military for 20 years and this I news to me, when did that change happen? To bad they got so big.

NOLAN M.
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Customer did not leave a comment.

David F.
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Use another location. They overcharged us badly.

Ashley F.
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Excellent. Very easy to work with.

Michael B.
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Aaron J.
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philip K.
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The back of the truck was unswept when I picked the truck up, when I returned the truck to a location in Richmond hill Georgia I was charged a 25 dollar cleaning fee to sweep the back out. Well not I know

Ashleigh R.
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Only problem I had, we got locked out of our truck, obviously it is very hectic when you are moving, this was around 830 9:00 PM. In my opinion there should be a spare key that you should be able to pick up,Or someone that can come pop a lock for you, there was not, and we had to pay one hundred dollars for a new key just to be able to move to our location. After hours U-Haul person said that there was not anyone that could help us any closer than 100 miles away. We paid $42 extra for insurance, that should count for something.

Ty L.
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Celeste M.
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Bennett G.
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Darrell S.
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very helpful and friendly...top notch ...

Matthew C.
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Paul L.
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No complaints at all. Very courtious and even met me in the rain and had everything ready and waiting.

Matthew M.
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I only dropped off my trailer after hours, but it's a very convenient location for me with plenty of room to maneuver the trailer.

Angela M.
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Alex Z.
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nothing.

Elisabeth P.
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Brian D.
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LATRINIA F.
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Stephen M.
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Equipment was parked on grass which could be a real issue if it was raining. Thankfully, our weather had been dry for a few days.

Joyce D.
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Vicky A.
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Lannie C.
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Michelle F.
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Burben S.
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ADDISON M.
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robert K.
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marissa M.
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RUSSELL M.
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mark W.
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Larry C.
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Gave me someone else papetwork. Late showing up for 9 a.m. pickup.

leo J.
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GREAT SERVICE

Cade J.
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Was helpful.

Andrew P.
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I was very irritated that my pickup location was changed. The new location was literally a man's front yard at his house which was turned into a sketchy used car lot. No one was there when I arrived and I had to call the phone numbers that were left on a post-it note on the front door in order to summon someone. The gentlemen who showed up was friendly and nice enough. The only truck there, the one I reserved, indicated its oil life was 2% and was due for service.

bert B.
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Equipment should be at company stores

reginald B.
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I rented truck and car transporter one-way. Had to try three locations recommended by UHAUL Customer Support to turn the items in. The first place would not receive them because they had no place to store them. The second place i was sent to was not open as it was 10:00 a.m. and the phone number posted on the door was disconnected or no longer in service. The last place was ok but it took almost an hour even though all fees were paid upfront.

Bruce M.
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My initial contact with U-Haul resulted in their not having a truck which was required for my move. This particular agent took extra steps to locate the truck necessary for my move. I find this type of cooperative efforts commendable to all associated with U-Haul.

LAUREN L.
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The truck I was originally assigned got stuck in the mud, but the Uhaul owner quickly called his rep to help him adjust my contract and assign me to a different truck. The owner was very nice and I would definitely go back to this location.

JOHN D.
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Customer did not leave a comment.

STEVE R.
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Perfect. Fast and friendly

edith A.
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the economy repair service center that i was told to drop the uhaul off was an EMPTY BUILDING. In fact it had a for rent sign out and door had a realtors lock on it .It took 3 days for me to know that my contract was cleared. I lost 2 nights sleep over this worried my credit card would be charged, It was a nightmare. I will not use uhaul again! Hope u get some qualified people in your business. next time Ill use budget.

HUGH E.
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This is the second time I have used this dropoff location and they could not have been more helpful.

DICK D.
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GERALD W.
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JILL P.
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JOAN B.
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the truck is in bad condition. needs tune up etc., dirty also

GORDON H.
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Customer did not leave a comment.

JOHN M.
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ron P.
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The man went above and beyond to get me the tow dolly I need. I spent 2 hrs trying to get a tow dolly. Some places where closed or could not rent do to there internet was down economy auto repair did a great job of getting ths tow dolly. Ron Paxson

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