There was one Uhaul van and the key drop box, that's it. Apon arriving there was a man there, when ask what to do He said just put key in drop box, I said that's it. He said yes. He said we could finish everythimg on line. We left and then started the online return. Saw that we needed pictures of fuel and odometer. Had to go back to the place retrieve the key and enter the info. He should have told me that before I dropped the key in the box. And left the properry. Night amd day difference pick up location and drop off location.
Évaluations des clients Angies Auto Spa
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Témoignages des clients récents de Angies Auto Spa
I wasn't assisted at all. I dropped the truck off a day early. I was told to put the paperwork and key in the outside drop box. They were rude to me and I felt as though I wAs disturbing them. Shortly afterwards, while waiting for my ride home the same person came out and took everything out of the drip box, moved the truck, inspected it and never said one word to me even though he moved the truck next to me and he walked past me. The experience was at the opposite end of the spectrum. I would NEVER use them again.
We had ordered 10 padding blankets with the truck and they could not provide them. Also, the checkin process was flawed because the online form expected 7 digits for my Delaware drivers license when my valid De DL had only six. That caused us an hour delay while we waited for UHaul customer service. That part was not the fault of the location but the missing padding blankets was disappointing.
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