Évaluations des clients Angola Food Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Angola Food Mart

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CHARLES P. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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When I picked up my trailer rental the one tire was soft and the attendant told me to go fill it up at their air station. I had to spend $1.50 per use out of my own pocket to so. I could not believe what he was saying. Come to find out as I was traveling the tire had a slow leak and I stopped several times until I found out that there was a hole in the tire. I had to have it plugged at my own expense just to finish. I would like to know why the place I picked up the trailer did not do the inspection and required me to go fill the tire up. Very disappointed in this rental this time. I have used u-Haul in the past but this experience was not a pleasant one.

John F. le

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Bad internet service through sprint which made my drop off difficult but that’s not U-Hauls fault.

Charles S. le

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Le client n'a pas laissé de commentaire.

Sean M. le

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Le client n'a pas laissé de commentaire.

CHARLES P. le

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Le client n'a pas laissé de commentaire.

MIKE B. le

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Notified the agent that two of the tires on the trailer had flat spots on them due to skidding, not by me, but previous usage. He noted and took the trailer out of service. Very helpful agent!

John S. le

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Mobile drop off was so easy!

Carrie O. le

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everything went as planned.

Kerry H. le

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Le client n'a pas laissé de commentaire.

Brian G. le

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All went smooth and I was in and out in a matter of minutes.

bill L. le

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Le client n'a pas laissé de commentaire.

Alan S. le

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"Kevin" at the Angola Food Mart was very helpful and friendly. The truck was clean and drove well. U-Haul itself was terrible. No notice was provided that my pick-up location was changed until after I went to the first location. The 24/7 check-in process did not work, and communication with U-haul via phone or chat is apparently not possible. U-haul needs to hire more call center folks to help with the automated process. If not for Kevin, I would never use U-Haul again. He was great.

MARGARET M. le

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Truck needed tune up on brakes, gas pedal seemed to get stuck when trying to use brakes, front end bouncing around like Rotors needed adjusting. Agent at Angola store was very cooperative, and did make notes of my complaints. I deffinitily recommend others to this facility.

David L. le

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Le client n'a pas laissé de commentaire.

Peter R. le

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As Jay, who helped me, at the Angola Food Mart, was so pleasant and helpful to work with, there is no need for improvement. I will use Angola Food Mart again as well as recommend them to others I know who have a need for U-Haul. Peter Radon

Kenneth F. le

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Equipment dropped off after hours in same condition as received. Location filed a false damage charge and charged me for damages not on the equipment. Now having to dispute the charges with uhaul.com

Daniel L. le

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Was charged extra for going 15 miles over the allotted mileage but returned vehicle a day early and 1/8 more gas than was required. Sounds like a pretty crappy deal for being early and exceeding amounts.

richard G. le

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Le client n'a pas laissé de commentaire.

marcia N. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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This is the second time we have rented a U-Haul from this location. Both times the employees have been friendly and professional. The vehicle we requested was waiting for us, and we would recommend this location if anyone we know needs a U-Haul

Jordan L. le

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Have the truck better prepared for customer use in winter months. It was covered in snow and ice. The rear cargo door was frozen shut.

Joseph B. le

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Hire more workers to run the gas station and the u haul side. Update computer equipment.

John B. le

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Le client n'a pas laissé de commentaire.

SHANNON G. le

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Le client n'a pas laissé de commentaire.

Chad F. le

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Very smooth transaction. Very happy with everything. Thank you

alfred C. le

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Le client n'a pas laissé de commentaire.

Timothy A. le

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I'm extremely disappointed in being redirected to this location in Angola, NY to pick up my requested vehicle. I specifically chose a location in West Seneca, NY as it was close to the location where we were moving a family member. The redirect in pick up locations caused several hours in lost loading time as was a missed appointment with assistance that had been hired for specific hours during the day to help in loading the truck. The location in Angola also did not have an adequate supply in furniture blankets which forced me to travel back to the original location in West Seneca, NY to pick up additional blankets just to cover the minimum quantity requested during the on line reservation process. In general, the experience with U Haul in New York State was extremely frustrating, and unacceptable as far as customer service.

joann L. le

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Le client n'a pas laissé de commentaire.

Rebecca M. le

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Le client n'a pas laissé de commentaire.

tamara S. le

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There was glass on the trailer I had to clean and this place is busy running a store and doesn’t have time to help you

Robert P. le

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Le client n'a pas laissé de commentaire.