Courteous helpful attentive.RONALD C.
Customer Reviews for Ankeny Truck Rental
(U-Haul Neighborhood Dealer)
Pour nous contacter
Ankeny, IA 50023
Services dans cet établissement :
- Mon–FriDe 8 h am à 5 h pm
- SamediDe 8 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly and efficient! Would recommend!Lynette F.
Le client n'a pas laissé de commentaire.Jeanne P.
Make it so the 7/8 is easier to understand. When you look at the gas fill on a reg vehicle they don't have it listed like that. Also remove pending charges once you take payment.Jason B.
Le client n'a pas laissé de commentaire.AMY B.
The guy helping me took care of the charges for the missing equipment.Alex B.
Le client n'a pas laissé de commentaire.JAMES E.
Le client n'a pas laissé de commentaire.Shaon A.
The truck worked well for what I needed it for and I had no problems with the truck or the process of picking it up or turning it in. Everything went as planned.Stephen B.
Frequently use this location. Now if I could only get frequent rental miles discouns lol Staff are great and are quick to get me out the door and on my way.. ThanksKevin G.
Le client n'a pas laissé de commentaire.ANALIZA P.
Le client n'a pas laissé de commentaire.Edwin M.
Le client n'a pas laissé de commentaire.Peyton M.
Uhauls online reservation system is the worst. How can you not guarantee a reservation? That is a stupid business practice. Thank goodness for the guys here in Ankeny. They had me set up and on my way in 20 minutes.Mike R.
What a dump Looked like a junk Yard The office was filthy The employee stayed sitting down the whole time and the desk Had so much dirt and dust on it you could write you name on it. Truck was on less then 1/2 tank Not what I wanted to do and go to Gas station before even loading the truck. The truck I received needs Tires I'm glad I did not have to drive in the rain. Someone From Corp needs to visit this Place and issue a default Letter.THOMAS G.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Jamie B.
Le client n'a pas laissé de commentaire.Brian G.
Le client n'a pas laissé de commentaire.Kirt K.
They were great. Helped me unload and made it super easy returnJim G.
Le client n'a pas laissé de commentaire.Laura R.
Le client n'a pas laissé de commentaire.Donald L.
Le client n'a pas laissé de commentaire.Glenn H.
Le client n'a pas laissé de commentaire.ken W.
Le client n'a pas laissé de commentaire.Parker S.
Le client n'a pas laissé de commentaire.Don J.
Le client n'a pas laissé de commentaire.Nate R.
When I turned the truck back in the two guys that were there were fucking ass holesRonald C.
While driving the truck, all the power shut off and the truck wouldn't move. I had to turn off the truck and restart it for it to move.Reese D.
We did app pickup on Sunday. The process was easy but the location put keys to a different vehicle in our box. All vehicles are unlocked so didn't realize we had to wrong keys for several hours. We waited on hold for 2 hours with U-Haul customer service and roadside assistance only to be transferred back and forth between the two. Eventually we tried a different truck and the keys worked. We took this truck but waited another hour on hold with customer service to speak with someone about taking a vehicle number we were not technically renting. Overall it delayed our move and I do not recommend this location, roadside assistance, or U-Haul customer service.Joseph L.
Le client n'a pas laissé de commentaire.Nicole L.
Le client n'a pas laissé de commentaire.Dawn S.
Le client n'a pas laissé de commentaire.brenda T.
Le client n'a pas laissé de commentaire.Ruth L.
Le client n'a pas laissé de commentaire.Willy S.
Le client n'a pas laissé de commentaire.Mick H.
I got a quote for around 96$ ended up paying 200$ they also charged me for blankets I didn't want. They gave them to me then charged me. And the engine and battery were having problems which caused us to be late returning the uhaul. Which they saw before I left and said â€œit should be fineâ€ So I got charged for an extra day. Absolutely a scam disguised as a service.Bronwyn W.
Gentleman was very nice and professional but still friendly. Good to work with Had a bad experience at the Ames location. Had a storage unit reserved with a confirmation number and they couldn't find it in the computer and didn't have a unit for us. Were not helpful, put us in a bad position and didn't apologize. Not professional at all.Dan D.
But, I'd probably recommend the main location in Ankeny to pick up a rental instead. I had to go to the main location to get replacement wiper blades.Todd W.
We received excellent customer service. The staff were very helpful and we couldn't have asked for a better experience.Teresa K.
I will always rent from this location from now on. They were over the top helpful and accommodating. Many thanks to them for the great service which made our move that much smoother.CARRIE L.
Le client n'a pas laissé de commentaire.Craig G.
Le client n'a pas laissé de commentaire.Nathan C.
Le client n'a pas laissé de commentaire.Erik R.
Convenient location but a bit congestedSteve C.
Le client n'a pas laissé de commentaire.Taylor V.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.GAIL O.
Le client n'a pas laissé de commentaire.Alex M.
None at this timeAnthony X.
Le client n'a pas laissé de commentaire.JAMES R.
Great customer service!JAMES M.
Very helpful and prompt.Lauren R.
Great serviceMark O.
Do I have an option to review the equipment? The trailer was terrible and terrifying. We drove from Iowa to Texas. We couldn't go over 50mph or the trailer would fishtail horrendously. It almost flipped once so we dropped our speed to 35. It took us 14 hours to make a 10 hour trip. We were pulling it with a newer suburban that pulls a 24 foot trailer regularly. I would never recommend this to anyone. So scary the entire drive.Lisa H.
Le client n'a pas laissé de commentaire.Shae R.
Good location, but old building.Jeff H.
Not very well maintained.Jeff H.
Le client n'a pas laissé de commentaire.dennis B.
Le client n'a pas laissé de commentaire.Ismael E.
Previous rental drivers clearly smoked a lot.Mark H.
Le client n'a pas laissé de commentaire.Judy J.
great job y allterry W.
Le client n'a pas laissé de commentaire.Toshia P.
The Deery Bros. Location in Burlington IA was rude and hung up on me. I will never rent from them!!!!!Kirk W.
This vehicle needs new wiper blades. Other than that it was goodCheryl V.
Le client n'a pas laissé de commentaire.Bryan S.
Le client n'a pas laissé de commentaire.Justin T.
I have other options but always choose Ankeny Truck Rental.Duane E.
Better direction on where to drop off in the lot. It was pretty full.Justin G.
Le client n'a pas laissé de commentaire.Shawn R.
Not clean in cab or back of truck. I'd recommend because if you need a rental truck it's fine.Janet O.
Le client n'a pas laissé de commentaire.ELIZABETH T.
Le client n'a pas laissé de commentaire.Jeff H.
Le client n'a pas laissé de commentaire.Dick L.
Location is pretty basic...just a small and a bit messy office, but service was very friendly, fast and courtesy. It delivered what it needed to.David L.
Friendly, helpful staffShane W.
Le client n'a pas laissé de commentaire.Laura R.
I was happy all around- no concerns. Staff were helpful and friendly, the truck was ready to go, clean, and in good condition .Jeffrey T.
Le client n'a pas laissé de commentaire.James C.
Far and away the best experience I've had with a U-Haul location. Very friendly staff and one who was there after hours helped me disconnect and park my trailer.Harrison W.
Le client n'a pas laissé de commentaire.Acacia R.
They were extremely helpful! It was a great trailer. It pulled really nice even through excessively windy terrain. The tires were in great shape and the trailer well maintained. I was very happy,Patricia A.
We were in and out fast & they were very friendly.Stacey P.
The employee, presumably the manager, was very helpful and accommodating to my needsTiffany V.
easy to book on website. easy to pick up at facility. needed truck, got a truckJohn K.
Le client n'a pas laissé de commentaire.Brian G.
Nothing , everything went smoothlyDominick E.
Le client n'a pas laissé de commentaire.David P.
I had to wait 2 hours to get the truck. I was in pure frustration the whole 2 hours. I had to call the 1-800 number twice, because I got disconnected the first time . The rep on the phone said that my TRUCK WASN'T READY! And I had called the location earlier that week to make sure everything was in place so that I could just pick up the truck and go. The process was definitely not a quick and easy process. I will never use this location again and I'll advise my friends not to use it either.Brenda T.
I returned my vehicle on Saturday with people at the location and on Monday they tried charging me for an 2 days, terrible just terribleBen F.
Le client n'a pas laissé de commentaire.Scott O.
To crowded. Not enough space for all the inventory they have.Randall R.
They cleared off the snow and warmed up the truck before we got there. The truck was great!!! I would definitely recommend.Kim J.
Le client n'a pas laissé de commentaire.Rick T.
Le client n'a pas laissé de commentaire.Aaron S.
They helped me out in a pinch as it was raining and saved me a lot of time with hookup and I was on my way fast when I came back to return I was guided in backing up for a quick return thanksJohn N.
Rental went smoothly. Very accommodating rental agent. Merci.Lance H.
Le client n'a pas laissé de commentaire.Benise C.
Very helpful and friendly when I returned the truck!Michael T.