The people here went out of their way to help me. Terrific experience!JEFFERY T.
Customer Reviews for Anniston Storage Place
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Anniston, AL 36206
(Across from Lowe's)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was clean an ready to go when we got there friendly staffMICHAEL S.
Drop off gets all "No" due to location (off road away from lighting)....and the fact that it was a night/after hours Drop off... didn't feel safe so can't really say if the experience would be different in the daytime.Michael E.
Le client n'a pas laissé de commentaire.Prince "Chris" S. | Expérience générale
Le client n'a pas laissé de commentaire.WALTER M.
Le client n'a pas laissé de commentaire.Courtney H. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony S.
Doors were difficult to open and close. They sure could use some maintenance and some handles.Charles P. | Expérience générale
Le client n'a pas laissé de commentaire.Barry C.
Le client n'a pas laissé de commentaire.LUTHER A.
Le client n'a pas laissé de commentaire.BRITANY B.
Everything was greatwillie G.
I can't think of anything seems perfectKaren C.
Signage on HWY ..... paint / clearer location .....update contract when online location picked is changed by y'all !David B.
Le client n'a pas laissé de commentaire.Juan C.
This was the 3rd place I went after the first one could not find my reservation, the second one couldn't process the payment. So what should have taken 30 minutes took 4 hours, and meant packing got delayed by 4 hours.STEPHEN A.
They were FABULOUS! Plan to use them on the next move!Tommy S.
Le client n'a pas laissé de commentaire.Mario B.
Le client n'a pas laissé de commentaire.TREMAIN H.
Very polite people. Enjoyed working with them.Michael H.
Very nice people there in that office. The location for this Uhaul place wasn't ideal. It is hidden, and isolated in a bad place in Anniston. A dangerous area to be secluded. Overall the office people were wonderful.John N.
husband and wife team, husband , gracious wife, rude and arrogantJohn R.
Le client n'a pas laissé de commentaire.Melvin B.
Old and slow but very helpfulCharles T.
Le client n'a pas laissé de commentaire.Nancy W.
Le client n'a pas laissé de commentaire.Jose F.
This is the second time I rented a UHaul from this location. Everything went smoothly both times.Linda C.
Le client n'a pas laissé de commentaire.Sarah A.
Le client n'a pas laissé de commentaire.Joseph H.
Le client n'a pas laissé de commentaire.Delmer F.
Le client n'a pas laissé de commentaire.Tivis G.
person running store was not able to run computer, check out was a nitemare.dave W.
Le client n'a pas laissé de commentaire.Apryl E.
Le client n'a pas laissé de commentaire.Andrea J.
Le client n'a pas laissé de commentaire.Noah M.
Great experience!!!!James B.
Says it's open on Saturdays but the office Closed.Ronald M.
I'm glad on this end customer was very helpful in straightening out the mess from the pickup. A very nice gentlemen who took his time a got my issue resolved.Derek W.
Le client n'a pas laissé de commentaire.ramond S.
Paula & Pete Mason were most helpful in my move thanx so much..Marie A.
After getting the runaround with two defunct U-Haul dealers, I contacted Pete with Anniston Storage Place and U-Haul and was able to get a truck at the quoted price I was given, also Pete had to give me a larger truck to get me moved from Anniston to Decatur which was most helpful, I had gone to Kingdom Manor Trailer Sales they had the truck but they said they were no longer a U-Haul dealer & I went by Premier Detail & Reconditioning for a truck and they had no trucks and they were closed. Your area manager needs to get his ducks in a row. I recommend Pete at Anniston Storage Place for all your U-Haul rental needs.Anthony K.
Very pleased with this rental.Linda C.
Le client n'a pas laissé de commentaire.Brett B.
I would recommend Paula & Pete Mason for your moving needs....Robert B.
Le client n'a pas laissé de commentaire.Daniel B.
Never had a problem with anything.Jordan R. | Expérience générale
Most of my stuff got wet.the units condensate terribly and the rain leaks in under door.until we really emptied our belongings did we realize this.dont put valuable fabric items.our stuff mildewed....Richard G. | Expérience générale
was made to feel like family! the family you like. great couple, very helpful and accomodating Will use them and recommend themDebra J.
Extremely helpful, courteous, and professional. Great staff and facility.CHRISTOPHER R. | Expérience générale
Le client n'a pas laissé de commentaire.Mahomed S.
If there was any issue, it was taken care of right away. Staff was very nice and accommodating...I needed a bigger unit, they kept me updated as to when one would be available.CORDELIA K. | Expérience générale
Le client n'a pas laissé de commentaire.kelly A.
Le client n'a pas laissé de commentaire.Pat T.
Be openDazha C.
0,99 per mile is ridiculous, that just plain taking advantage of people especially in that area.James C.
Everything is great during this rental and the staff are amazing.yazeed A.
Le client n'a pas laissé de commentaire.David C.
Trouble free experience! Well done!Kenneth W.
Le client n'a pas laissé de commentaire.Kirankumar P.
Paula & Pete were courteous and expedited my return, assisting with directions before arriving to my drop off destination....Rodney B.
Sugar ants were living in the walls and under the weather strip,james P.
Le client n'a pas laissé de commentaire.Van M.
Le client n'a pas laissé de commentaire.TRENTON F.
The people that I dealt with was awesome. They went above and beyond to make our move a smooth transition. Friendly and courteous.Penny J.
Le client n'a pas laissé de commentaire.jaMES H.
Le client n'a pas laissé de commentaire.Linda B.
The couple running this U-Haul facility are caring & most helpful, I would recommend them to everybody to make your experience a great one....Kirankumar P.
Glad to have met Miss Paula, she was most helpful in getting the equipment I needed, I will recommend to all of my friends to call her for their U-Haul needs....Chris C.
Paula and Pete help me during this difficult move, I had to extend several days due to I had no help moving and they worked with me, they are very nice couple, I would recommend for everybody who needs to move to give them a call, thanks so much.ROGERLIO A.
Everything was magnificent and was very respectful. Even being so busy was very organized and professional.Donterrius H.
My overall experience with u haul for this rental was an absolute nightmare! But for the help of the nice person at the rental facility, I would have cancelled the equipment rental and moved toward filing a grievance based on the reservation/ customer service area of your company. We scheduled the reservation along with moving help through the website 2 weeks prior to pickup. Because we were arranging an out of state move, we thought it was wise to set it up in advance. Your reservation system failed miserably. We were set up with the wrong vehicle, and with no clear communication with our moving help. I spoke to several cust service members. Some were helpful, but most were not. We got thru our project but I seriously doubt if we will use you again. Also look into fixing the issue with customers being on hold for 15 to 45 minutes--that was also Very annoying.Kevin S.
Paula an Pete are exelent people they're very knowledgeable an willing to help beyond measurementDEREK C.
Both were friendly and helpful. would use again and recommend to friends.Roger S.
Truck was excellent for our use.Carolyn B.
Le client n'a pas laissé de commentaire.
Le client n'a pas laissé de commentaire.George W.
Le client n'a pas laissé de commentaire.Dina P.
Le client n'a pas laissé de commentaire.Keith W.
These people are very nice. I had to pick up the trailer early and they were more than happy to accommodate. They even added an extra day free for the inconvenience of picking up at a further location. Paula and Pete were super helpful!Harley M.
Clone Paula & Pete, service was excellent, we will be back.....CHARLES L.
Le client n'a pas laissé de commentaire.ARTHUR M.
Le client n'a pas laissé de commentaire.GEORGE L.
Le client n'a pas laissé de commentaire.Benjamin A.
Great customer service, above and beyond. We'll do business with this location again.Adel S.
great people at this location. very helpful and courteous.William S.
Le client n'a pas laissé de commentaire.CHRISTOPHER E.
Great people that run this facility. They go over and above to accommodate their patrons .MICHAEL M.
Mr and Mrs Mason were very helpful and made me feel as if my business were appreciated. The equipment was well maintained and I felt secure in using it. I would highly recommend Anniston Storage Place!Zachary B.
The lady that helped me that evening was AWESOME!DORIS A.
The people their were very friendly. However they are a bit over the top when it came to hooking the trailer up to the truck. They even insisted that they must be the ones to hook it up instead of myself. Ive hooked up a trailer a couple 100 if not 1000 times and they just need to calm down, I was pulling an empty trailer not a 100k boat or rv.Michael A.
Le client n'a pas laissé de commentaire.DEMERIUS H.
Le client n'a pas laissé de commentaire.Maria H.
Le client n'a pas laissé de commentaire.Tracie B.
Le client n'a pas laissé de commentaire.Edward W.
Staff were friendly and very helpful. Truck was good. Truck did have a few scratches that needed to be marked, after that I'm satisfied.Frances W.
Everything at my pickup location was absolutely spot on fantastic. My only suggestion is directed to your centralized scheduling department. My truck and pickup location was not confirmed until 2pm the afternoon before my move. This was very stressful and not very customer friendly.Cheryl S.
Paula & Pete were most helpful for getting me in & out in short order... Would recommend them to everyone needing to move...Bless y'allRandy P.
Le client n'a pas laissé de commentaire.Harry C.
Le client n'a pas laissé de commentaire.ED O.
Le client n'a pas laissé de commentaire.douglas S.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Paula & Pete Mason helped me in my time of need, I recommend them for all my U-Haul needs... ThanksTONY C.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.Stephenie S.
Le client n'a pas laissé de commentaire.Casey D.
Le client n'a pas laissé de commentaire.Daniel P.
First off, Kim from Coldwater Storage & U-Haul did not have the trailer I needed. She made several calls and found us a unit at Anniston Storage & U-Haul. Kim arranged for the Anniston office to stay open and help me with my needs. Both Paula & Pete Mason at Anniston and Kim Hill at Coldwater went above and beyond to help me on a Saturday afternoon. Kudos to both of these locations on my overall experience with U-Haul.PAM P.