Évaluations des clients Apache Express Care

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Apache Express Care

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Raena S. le

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They met me outside, pulled my truck around and unhooked the trailer for me. Great service!

Bill B. le

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Easy transaction due to online reservation. I was hooked up and ready to roll in ten minutes.

David G. le

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Returning the car carrier went extremely well and the employees are very helpful! Nice personalities and very professional service.

Alan E. le

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Le client n'a pas laissé de commentaire.

jennifer R. le

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No improvement needed it was a fantastic experience

carlotta U. le

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Le client n'a pas laissé de commentaire.

RAY Y. le

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Customer should never have to wait hours for a truck to show up with a truck that was reserved for 8AM. The Manager at this location calls me @ 8:00AM to let me know he does not have a truck for me and when I arrive not to be found. I was assisted by his employee who thought her personal phone was more in important than the customer, In addition to hear all the negative feed back of what Uhaul does to them Etc,. I had to walk out and cool off. The manager called me back a hour later to tell me Dave the district manager of Uhaul was bringing a truck around. 10:45am-11:00am and should arrive than. We finally took delivery of this worn out truck and was able to get through this process. a couple of days later trying to drop it off the Uhaul was a night mare to find a place that would take delivery of it. My wife and I drove around to several locations and was turned down because they stated; they were to full, after wasting hours, fuel, and mileage we finally dropped it off at a place on hwy texas 80 where the owner didn't want to take it because he was full, after a few phone calls he was granted a person would come to pick up truck and remove from his inventory. Prior to this the owner was really trying to get Uhaul to help him and the customer out but, the person from Uhaul told him to turn us down and not accept truck. I couldn't believe this with my own ears because the owner had them on speaker, talking about crappy customer service. This whole experience from time of pick up to dropping it off was so stressful. The customer's experience should be smooth and should never have to deal with this much pressure during there time of moving. There has to be some changes to picking up and dropping off. NEED SOME CHANGES TO PROMOTE BETTER CUSTOMER SERVICE. NOT A HAPPY CUSTOMER.

Jimmy C. le

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Le client n'a pas laissé de commentaire.

stephen B. le

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Le client n'a pas laissé de commentaire.

Eugene K. le

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Le client n'a pas laissé de commentaire.

Steven A. le

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Le client n'a pas laissé de commentaire.

marios G. le

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Le client n'a pas laissé de commentaire.

Julie M. le

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Clean lot and cleat signage

John S. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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Only problem I had was with the online drop-off process it kept telling there were problems on their end and try again later. I finally gave up.

Amy R. le

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Le client n'a pas laissé de commentaire.

raberta J. le

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It was all covered inservice and equipment. Nothing to add

devin R. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Le client n'a pas laissé de commentaire.

jessie V. le

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Le client n'a pas laissé de commentaire.

Stewart K. le

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Le client n'a pas laissé de commentaire.

Silvia M. le

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Le client n'a pas laissé de commentaire.

bruce M. le

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Le client n'a pas laissé de commentaire.

Dana S. le

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No people to talk to at either location but saved a ton of time. Since no blankets were or appliance mover was in the truck had to travel 80 miles to pick up but got 100.00$ discount for the trouble.

alex P. le

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Le client n'a pas laissé de commentaire.

angela Z. le

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Le client n'a pas laissé de commentaire.

Reece B. le

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Le client n'a pas laissé de commentaire.

WAYNE B. le

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Great experience!! In and out quickly, helped me on the return

bruce S. le

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The owner was a fresh, friendly spirit. He made the adventure very pleasant. The employees the set up the trailer were very nice and efficient. By the time the paperwork was done we were driving out. I have pulled a lot of trailers but never a U-Haul, I was awesome. I loved the breaking system. it was raining and slick. Ther was never a problem Bruce scott Fort Worth Texas 8179913858