Évaluations des clients Apache Mini Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Apache Mini Mart

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jennifer B. le

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Excellent customer service!

Elijah A. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Steve F. le

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Le client n'a pas laissé de commentaire.

Jeremy B. le

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Vehicle was filthy and on empty. when returning in Boise was cleaning the truck and found Marijuana in the counsel. This put my life in jeopardy. Boise has zero tolerance even for hemp. This is unacceptable. Drop of in Boise are aware also and said I could have been arrested for trafficking.

Joseph D. le

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Very helpful, friendly. Would use this dealer again.

michael W. le

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Le client n'a pas laissé de commentaire.

Ray R. le

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These guys went out of their way to get me on the road.

Anna L. le

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Sam, the owner, was very helpful. Isaiah, was also helpful with hooking up the auto transport. Great customer service!!

Rebecca D. le

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This was my 3rd time renting a trailer here. Great service all 3 times!

Bert O. le

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I think the guy at the counter was Isiah...not sure but whoever it was was fantastic. I was in and out of there with my trailer in 15 mins. When I returned it the next day, in and out in 15 mins! You can't ask for better service!

Joshua W. le

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Le client n'a pas laissé de commentaire.

Rindi M. le

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Le client n'a pas laissé de commentaire.

Kipzia C. le

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no sacar al personal alas 5 50 para reiniciar la alarma estaria bien que buscaran otra forma de mejorar lo de la reiniciacion de la alarma para el siguiente dia

Deanna H. le

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Staff was super friendly and was a very pleasant experience. 110%

RON K. le

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Le client n'a pas laissé de commentaire.

Dick T. le

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Very friendly and accommodating.

Kimberly G. le

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They were super friendly and made the process easy.

Mike H. le

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It's a liquor store. The car trailer I rented had two bad tires on it, one of which blew out on the freeway, leaving me stranded for at least two hours. U-Haul itself was right on it, though, and got me help reasonably quickly considering where I got stranded.

TAMMY P. le

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Le client n'a pas laissé de commentaire.

david F. le

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Had to wait for service 15 minutes

Hunter G. le

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Had to go here after I was sent here from another place where I had reserved a truck but then they didn't have it. They then charged me about 15 percent more than the place where it was reserved. I had to call national hq to fix it and they gave me $50 off my original order. But I didn't need to stress.

Gary H. le

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Got a total run around on drop off locations. Primary drop off location was closed even though supposed to be open to 8pm. Called the 1-800 number for U-haul and was given a new drop off location. Upon arrival at the new location was informed they were a storage unit location only and could not accept the trailer return. Finally given the Apache Mini Mart location that was 10-12 miles away and completely inconvenient. The guy at the drop off location said his back was hurt and asked if we could unhook the trailer for him. The whole drop off situation was a disaster!

Justin H. le

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Thank you for working with us on the extra time we needed it

Anthony S. le

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Nothing. Customer service was excellent. Will definitely use again!

Wyman S. le

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Le client n'a pas laissé de commentaire.

Ryan L. le

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My significant went to drop off the trailer on 07/09/19 and checked inside and went back out to the Uhaul and waited 15 minutes for someone to come outside and assist him by unhooking the flatbed trailer and moving it to an empty parking stall but instead my significant other had to find a spot back it in to a stall (twice) without any assistance or supervision, unhook the trailer himself. And left so we could get the uhaul unloaded. The same day we went back to drop off the Uhaul and the owners of the liquor store were there and as we parked the Uhaul in front of the store not knowing where to park it and left the windows down so it window get hot for him to get in to he was very disgruntled and seem irritated that we left it parked in front of the store with the windows left open as we didn't know where to go personally with the Uhaul vehicle?

Steven E. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Shawn D. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Kim B. le

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The inside was very dirty.

Judy S. le

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Listen to what the customer is telling you

James C. le

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The first truck had a hole in the gas tank. Had to wait on another truck. Than I was over charged for the rental. It was a bad experience. I called the place to try and get it taken care of but the phone number was not in service. The place was shade. Never use it .

Christina D. le

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Le client n'a pas laissé de commentaire.

Michele R. le

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Le client n'a pas laissé de commentaire.

Jules D. le

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Le client n'a pas laissé de commentaire.

andrea M. le

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Le client n'a pas laissé de commentaire.

Rodney A. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Le client n'a pas laissé de commentaire.

Jeff D. le

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Le client n'a pas laissé de commentaire.

tammy P. le

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Na

robert T. le

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Not much more to say about Apache Mini Mart, they have been on point every time I’ve stopped and inquired about a rental.

Lance B. le

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Le client n'a pas laissé de commentaire.

Tracey C. le

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We rent Uhaul trucks on a regular basis and we will not go anywhere else. Sam and his team always go out of their way to make the process quick and easy. He always goes above and beyond in customer service and if all his trucks are rented out, he helps to locate one for us. Best Uhaul location in town!

C. Clayton L. le

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Le client n'a pas laissé de commentaire.

Tina W. le

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Le client n'a pas laissé de commentaire.

Jim O. le

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The contact person was excellent good personality. Rest room was so so .

PATRICA W. le

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Nothing

William H. le

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Let them know there is a mileage limit. No one mentioned that.

Amanda F. le

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Nothing. The gentleman who helped me was really kind. However there was an extra tax of $25 added in post reservation that I was not aware of so my cost was higher than expected. All costs should be given upfront before renting anything.

JOHN C. le

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I was ripped off and I will tell anyone who will listen not to use uhaul. You better enjoy this time because I will never use uhaul again.

susan B. le

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Le client n'a pas laissé de commentaire.

Erica E. le

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Le client n'a pas laissé de commentaire.

virginia R. le

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Nothing everything was perfect and great customer service. Also everyone that helped was awesome!! Great job guys. I'm definitely going to be renting with you guys again.

Roger N. le

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Le client n'a pas laissé de commentaire.

Tom B. le

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Le client n'a pas laissé de commentaire.

corrine M. le

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Le client n'a pas laissé de commentaire.

Katie W. le

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Both gentlemen that assisted us were extremely friendly and had both me and my mother laughing. I'll definitely go back here the next time I need a moving truck.

Connie T. le

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Drive thru liquor store & Head Shoo w very narrow access to leave w trailer & large pickup

marcos H. le

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Le client n'a pas laissé de commentaire.

virginia H. le

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Great people to deal with

Steven E. le

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Le client n'a pas laissé de commentaire.

David N. le

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Cramped drop off parking.

Amanda H. le

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Le client n'a pas laissé de commentaire.

colt R. le

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Le client n'a pas laissé de commentaire.

tammy P. le

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Nothing... it was quick, easy, and convenient

Nicki T. le

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Very nice very courteous easy to deal with would recommend this location to anyone

Natasha V. le

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Staff is so helpful and nice. Love the late night pick up.

donald R. le

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Unfortunately the 6'x12' trailer did not work out as the rear entrance to the trailer is less than 60" wide and would not allow the loading of my 60 inch wide Razor ATV. With the loading ramp in the up position the loading ramp hides the limited/narrow (57" wide) opening to the trailers bed. Does not allow for loading the ATV. Learned to measure access openings for the next rental.

Robert S. le

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Be prepared to be at the location for more than a few minutes as this is a Mini Mart business and there is usually only one attendant available. Very friendly staff and the business is very busy, even when dropping off. Be sure they clear your credit card charges if you pay cash.

Gabriel M. le

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Le client n'a pas laissé de commentaire.

Makenna M. le

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The BEST customer service!! Been there a few times and ALWAYS get amazing service!!!

patricia T. le

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Le client n'a pas laissé de commentaire.

stephen M. le

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I had no problems ,quick rent ,quick return.

charles D. le

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Le client n'a pas laissé de commentaire.

Carla N. le

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Le client n'a pas laissé de commentaire.

Erika S. le

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Isaiah was very friendly but didn't go out to the truck with me to do a once over. I guess I expected a little more before the hand off. The trucks rides like crap, terrible on gas mileage and the light didn't work inside the cube.. Very hard to load when it started getting dark. **** Suggestion....Rent all vehicles out with a full tank.. the expect the 'renter' to fill it before they return. That way there is no confusion and all this mileage/fuel estimation. Easy peasy..

daniel P. le

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They double charged the miles. They are scamming your customers.

tom H. le

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Le client n'a pas laissé de commentaire.

amanda H. le

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Way over charged. Very unhappy and will not be using you guys again.

cynthia L. le

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For a $19.95 truck a final bill of $111. 30 is shocking.

SCOTT E. le

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Uhaul just charged our credit card $26,483.48!!! For being “over mileage”. Now we are on eternal hold and can’t talk to a real person. The place we dropped it off was poor - and he didn’t know anything about the app.

Tracy M. le

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When picked vehicle up rep. Did not take me to vehicle to assure any prior damage, milage or fuel percentage. The truck was blocked in by boat and a trailer chained to a sign pull so i had to go back in and request rep. To assist me on getting the truck out. Interior was dirty windshield was so dirty with bug splatter could barely see out back of truck dirty. I dropped vehicle off after use milage when rented was 34132.9 on contract when actually was 34133.3 when i dropped truck off i noted milage at 34141.1 which was 7.8 miles of usage i estimated 10 miles so i was expecting a credit this morning instead i get a charge of $16.52 for 3.8 gallons of fuel which no way the truck used that amount of fuel going 7.8 miles i contacted my bank about this matter so please refund my account and speak with the location about putting there employees thru the uhaul customer/ equipment care training program they desperately need please contact me about this matter at (480)584-2279 thank you

Beverly W. le

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Le client n'a pas laissé de commentaire.

janine G. le

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Le client n'a pas laissé de commentaire.

Luis A. le

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Sam was great to call me and let me know the truck came back sooner than expected.

DARREN P. le

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Le client n'a pas laissé de commentaire.

Erin S. le

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Le client n'a pas laissé de commentaire.

BEN L. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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My contract was from 5/31 to 6/2. I received a call from the drop off location at 3:30on 6/1 to see if I could get the truck back ASAP for the next customer. Luckily I was already done with the drive and unloading the truck but should not be pressured to get the truck back early, especially after condition of truck.

Ronda R. le

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Le client n'a pas laissé de commentaire.

Jeffrey J. le

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Even though I filled in all my personal information on line to ensure 'Expess Checkout' the person at the counter could not get my booking to come up on his computer and took 30 minutes to re-take all my information over again. That still didn't help to access my booking, so he took a photocopy of my Visa card (which I felt very uncomfortable with) and told me to just take the trailer and he would call a Uhaul rep to complete the transaction and email me a copy.

Daniel A. le

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Le client n'a pas laissé de commentaire.

Pash R. le

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Le client n'a pas laissé de commentaire.

Ricardo M. le

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Very friendly staff

Howard J. le

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not a mini mart, this is a liquor store...cramped maneuvers if you want a trailer...returned trailer same day but was charged for two days...

Tracey C. le

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Superior customer service.

Frank E. le

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Le client n'a pas laissé de commentaire.

Donna V. le

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They did have some computer trouble but this location has always been nice to us, this is our second time using this location and it's a great group of fellows running it!