Évaluations des clients Apex Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Apex Self Storage

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Chethan S. le

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Le client n'a pas laissé de commentaire.

Chris M. le

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AWFUL!!! After the manager cut her hours on Sat 7/27 down from leaving @ 5:00p to leaving @ noon, and calling to confirm she would be there, she was absent when I arrived at 11:40am to get a new unit.

Kamlesh R. le

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Excellent service

Leslie W. le

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I'm not happy with the truck. U-haul said it had 3/4 tank. Once I began to drive it, the gas tank registered empty and moved up and down the whole day. I called U-haul as soon as I noticed the problem. I finished the day by filling the gas until it took no more. AND then I get an extra $16.00 fuel charge after I called U-haul twice and spoke with Shirley about this. I'm not happy and have been a loyal customer for 30 years. Shirley was nice but the truck was fees I would not rent again.

Paul H. le

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Le client n'a pas laissé de commentaire.

Shirley B. le

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Nothing

clarence L. le

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Le client n'a pas laissé de commentaire.

Rick B. le

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Shirley is the best service agent! The equipment is clean and ready every time. The checkout process is done thoroughly and quickly.

Terry C. le

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My service experience was great at this location. She actually helped me get a vehicle even though I had made a mistake on my request. Excellent customer service. Will use again when necessary.

Rick B. le

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Le client n'a pas laissé de commentaire.

Steve P. le

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No improvement needed! Great service. Thanks!

De Anna E. le

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Shirley was very knowledgeable and a pleasure to deal with! Thank you! ????

jerome S. le

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Le client n'a pas laissé de commentaire.

Rick B. le

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Shirley is the best customer service agent that I have met. She always gives you great recommendations and helps with everything from scheduling to hooking up the equipment. The equipment is clean, working correctly, and ready when I need it.

Nate L. le

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Shirley Baker is a gem, she went out of her way to ensure I had everything I needed for the move. The truck was cleanest UHaul I’ve ever rented and easy to drive around town. Highly recommend them.

Virginia A. le

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We contacted the facility to let them know that due to a hold up in our military orders, we were not able to move our stuff to their facility. They were very understanding and wished us the best.

Justin S. le

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Le client n'a pas laissé de commentaire.

Tony W. le

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The property manager (Shirley) was very helpful and the storage unit was in excellent condition and very clean.

todd L. le

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Service from reservation to return was EXCELLENT!

Timothy D. le

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Le client n'a pas laissé de commentaire.

jason F. le

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Le client n'a pas laissé de commentaire.

charles P. le

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I highly recommend Sherlie at this location. She went above and beyond to help me get the truck i needed and especially since I contacted her at the last minute. I will definitely go here from now on!! Chuck

William B. le

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Le client n'a pas laissé de commentaire.

Luis A. le

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Le client n'a pas laissé de commentaire.

Kimberly G. le

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Everything went fine. No complaints.

Dean C. le

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Narrow, nebulous space designated for my RV in unlevel and unpaved surface. Hours 6a-10p unreasonable. Will begin looking for alternative.

CHRISTOPHER Y. le

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Le client n'a pas laissé de commentaire.

Peter B. le

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The facility was clean and the service was great. Much better then other uhaul storage locations I’ve used.

patrick M. le

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Truck was ready, clean, and didn't break down. Couldn't ask for much more than that!

patrick B. le

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The local rep should be easier to contact

Billie M. le

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I have used several different UHaul's over the years. This location is the best I have encountered and the truck was cleaner than previous rentals I have gotten from other locations. The manager on the property was very helpful and friendly. It was a pleasure to rent from her. I would and will recommend to anyone I know that needs a truck in the future.

Robert Y. le

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Roll door difficult to open and close. Appeared to need lubrication of some kind. Parking very limited. Staff was not overly friendly compared to a previous experience I had there.

john C. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

June B. le

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Exceptional service

Christopher O. le

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Super easy to find. I did a drop off so no interaction. I can only say that there was plenty of parking to leave the vehicle and the drop box is easy to find. They took care of the paperwork with no issues the next day.

Paul M. le

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Le client n'a pas laissé de commentaire.

matthew A. le

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Le client n'a pas laissé de commentaire.

mike s. le

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This was the 2nd time I have used this storage unit -- and if needed, would go back again.

Rick B. le

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Shirley was terrific in securing a rv parking spot on quick notice for us. She even placed a hold for a couple of days while we looked at other options. This facility so convenient! Near the lake!!

DAVID U. le

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The property manager (Shirley) is incompetent / no customer service. The property is poorly maintained, doors/gates/AC broken for months. Poor record keeping resulted in lockout 3 months in a row.

doug S. le

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nice

Sion E. le

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The units are in good shape and my unit was clean when I moved in. I am still unable to link the unit to my online account and number it cannot be found. Please fix this as I want to pay online

ROB H. le

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Clear instructions and details. Manager was very helpful.

BRIAN B. le

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we did not move in. found a place near by for less $$

JULIA E. le

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facility was clean and easily accessible.

KURT M. le

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Shirley has been a joy to work with. Martells

AMY W. le

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The property manager was very helpful. I originally reserved a size unit that was too small and she nicely helped us book a larger uni.

LINDA D. le

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Great service, very clean

SHAWN H. le

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Facility was clean and Angie provided outstanding customer service!

ANA H. le

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Needs ramps going into room and better lighting in units

KRISTINA S. le

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Great experience. U Haul was in great condition as was storage unit. Received a great rate and the office manager was a huge help. Will definitely refer friends!

JEFFREY S. le

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Excellent service and support, terrific facilities, and affordable prices highly recommended.

ROGER S. le

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This facility is spotless, expertly managed, and excellent price for value-received. I can honestly say management truly understands and appreciates customer needs and staff exceeds all expectations.

MATTHEW R. le

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Staff was very friendly and got us setup quickly!