Évaluations des clients Appliance Depot

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Appliance Depot

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Dana G. le

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Le client n'a pas laissé de commentaire.

William H. le

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None at this location. Nice people, easy to deal with...

Kristen D. le

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Le client n'a pas laissé de commentaire.

Paula G. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

Saedrea H. le

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Le client n'a pas laissé de commentaire.

Debbie S. le

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Le client n'a pas laissé de commentaire.

Cheryl B. le

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Make the hours of operation at this location more user friendly.

Steven R H. le

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Le client n'a pas laissé de commentaire.

Damien W. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Lynda M. le

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The truck was not in good running condition. It was clean, however, it had trouble shifting throughout most of the move. When we arrived at the new home and attempted to back up to the residence so we could be close to unload, it simply would not go into reverse. This made the process of unloading quite longer and more labor intensive.

Tina M. le

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They were extremely rude. The male employee hung up on me 3 times, the female was rude and threatening.

Dirk T. le

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Willing to help with every situation I had. Great costumer service.

kaye A. le

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Le client n'a pas laissé de commentaire.

robert S. le

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Le client n'a pas laissé de commentaire.

LAUREN U. le

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My experience was TERRIBLE! I got there at 750 to pick up the truck by 8 since I was using the self pick up. I didn’t leave the location till 845! It set my whole families move way behind! Absolutely ridiculous. Will not be recommending to anyone!

kelli S. le

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Le client n'a pas laissé de commentaire.

Angela A. le

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Le client n'a pas laissé de commentaire.

James K. le

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Paperwork said drop, off at 8. They don't open till 10. He said I shoukd have just left it and dropped key in box. Contrary to printed info on after hour drop off. All things considered, no biggie

Mark H. le

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Le client n'a pas laissé de commentaire.

Jill E. le

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I initially went to a u haul location near my home to rent a trailer this location was in manito. I went there a week before i needed it to assure i would get it at that location the day i needed it. I called the evening before and was told the trailer was there. The next morning i received call from springfield saying that there was no trailer there in manito and that i would have to go 20 miles to get a trailer. It was railing freezing rain(weather was one reason I specifically wanted to get trailer near my home) the lady from Springfield informed me( not in a nice tone) that it states online that the pick up place was only a preferred place. I did not order online- i went to the manito uhaul place and he put the order in. So in order to get trailer i did go to pekin to get trailer and when going to the appliance depot they told me that the trailer must be returned to Pekin and I told them that would not work out for me that on the evening of my return I needed to return it to Manato and they said that that was not possible but they would look into a place that they could that I could rent the trailer from and be able to return it to Manato they told me then that I would have to go to the other side of pecan to a place on Margaret Street and that there was a person waiting there to put the trailer onto my vehicle and check me out so I went over to the Margaret Street location there was no person there at the location I saw a U-Haul sign and the only person near that sign was a man who ran a sign shop and I asked him where the U-Haul person was and he said that he would have to give that person a call when are you trying to call that person that person was an hour away and I would have to wait an hour before I can get the trailer by then it is been about 2 1/2 hours since I initially started to get the trailer so I then called the Springfield office and talked again to the lady with the not so nice tone of voice and she said well with your issues you’re going to have to talk to someone by the name of Owen when Owen got on the line he was using a very sorry tone of voice and said sorry for all your problems But you’re still going to have to either wait until an hour later to get the trailer from that location or get it from the appliance Depot and still bring it back to Pekin so I then was very upset and told him I would just handle the situation I then traveled back over across Pekin to the appliance Depot and by that point in time the people at the appliance Depot had called Springfield and were getting the trailer from Margaret Street put into their name and they personally went over and got the trailer and filled out the paperwork because they knew what all I had already went through and were more than happy to help me and very friendly and very helpful but I’m still very upset about the whole situation and why I started at 9 o’clock in the morning to get a trailer and did not have the trailer back at my house until 2 o’clock in the aftern

CHRISTIAN D. le

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U-Haul centers need to have current and more detailed information on where other drop off locations are, especially any centers that are within 100 miles of each other. This center could not give me a specific street address for an available drop off location in a different city about 70 miles away and no address was available on Google Maps. Because of this I had to drive the truck all the way back to the original location which added close to an extra thirty dollars to my bill and wasted gasoline in another driver's vehicle. However, the person at the desk was friendly, and no erroneous charges were added to the bill which has happened at other U-Haul centers in the past.

Lenore S. le

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Le client n'a pas laissé de commentaire.

Dale D. le

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Very courteous staff thanks for a easy , trouble free rental , you guys are great

Dwain S. le

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Le client n'a pas laissé de commentaire.

Carol T. le

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Never used a u-haul before. It was wonderful! I will use it again!

Kent B. le

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Le client n'a pas laissé de commentaire.

Daniel H. le

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Le client n'a pas laissé de commentaire.

Teresa F. le

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Le client n'a pas laissé de commentaire.

Peggy B. le

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Le client n'a pas laissé de commentaire.

Jessica M. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Le client n'a pas laissé de commentaire.