Customer Reviews for APT Service Inc
(U-Haul Neighborhood Dealer)

10 évaluations

6580 Brighton Blvd   Commerce City, CO 80022

(303) 920-0953

Heures d’ouverture

  • Mon-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(303) 920-0953

6580 Brighton Blvd
Commerce City, CO 80022

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: Closed
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

No one was present for pick up. 3rd party people. They have no clue about rental history from previously rented people. Very sketchy place to leave car for rental. Due to not knowing previous rental history, I got overcharged for pretty much what the previous renter used the rental for

Lac N. 
Évaluation :
3

My only problem was I assumed I had moving blankets I was rushed because I had movers to help me and I had to pay it was my first time trying to plan everything just right

Rebecca M. 
Évaluation :
5

Outstanding people to work with

Jeremy R. 
Évaluation :
3

The alignment on the truck is way off, it's dangerous at highway speeds, and the lock on the back is clearly broken, it unshackled when you press on it. I tried reporting this during my check in and it would not let me proceed until I said there was no issues.

Matthew F. 
Évaluation :
4

Equipment was dirty, but it's a trailer, so it's to be expected. Pickup was super fast and easy, as was the drop off. I'll definitely make this my go to spot for U-Haul rentals. Thanks APT Service, you rock!

Selinna M. 
Évaluation :
2

Truck was dirty, transmission shifting very hard. No contract showing amount of gas. Therefore I had to put $55 in gas to avoid a surcharge. Did not receive copy of contract until several hours after picking up truck, called location and was told nothing they could do. Will never use u-haul again.

Edward O. 
Évaluation :
4

My original pickup location did not have my reserved vehicle at that location. Had to quickly find another location that had a vehicle to rent. Very disappointed and hoping this will not happen again when needing to rent another vehicle.

Christine G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Wes L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
1

The location itself was great. Uhaul was a huge letdown and added an impeccable amount of stress on top of what was already a stressful moving day. I made my reservation on May 12th 2023. The night before our move day, I got a call from someone who said they wouldn't have a truck back in time at the location I chose for pickup so they “moved” our reservation to a location on Main st. That was the ONLY form of communication we received regarding our reservation. We show up at the alternative location the day of our move, and was told that location had ZERO trucks, and ZERO reservations. When I gave her my reservation number, I was told my reservation had been cancelled. With no fucking notice or reason, how extremely fucking stressful and unprofessional. My options were to wait until AFTER 1pm (it was 10am by the way and the movers I hired were already at my apartment waiting for the truck and getting paid by the hour) or to drive clear across town to Henderson to pick up a truck that was ready. So that's what they did. When we arrived, I believe his name was Omar but I don't remember, helped us and he was the only person I dealt with that day who seemed to have a clue about anything. Omar gets 5 stars, everyone else . We were then asked if we would have the truck back by 1pm, I said absolutely not. My reservation was from 10am to 6 and we already lost an hour driving all over town because of their lack of communication. He was nice enough to change our times to 6pm thankfully. Not a single person I contacted from Uhaul, Midgard self storage or the alternative location could tell me why my reservation was cancelled, seems extremely suspicious. Oh and then my original quote was around $42 and at the end it was over $130. I know part of that was for gas, understandably. But will absolutely never waste my money on a place with such cluelessness and lack of respect and communication for their customers again.

Laryssa E. 
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