Le client n'a pas laissé de commentaire.Tom K.
Customer Reviews for Aptos Arco
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.tod F.
Teresa worked hard to get me the right size truck at the last moment at her location at the Arco in Aptos.I haven!t seen this good of customer service in years.This is the place to rent a truck. I use to be in retail service and customer service always came first. You don't see that anymore,but you do at this place.MARTIN P.
Friendly customer service! Awesome.Guilherme V.
Le client n'a pas laissé de commentaire.Nina H.
Working with tee and Angie was very good they are understanding both tee and Angie are very helpful they go out off there way to help customers thank you very much tee and AngieAnthony I.
Le client n'a pas laissé de commentaire.Cheryl S.
Le client n'a pas laissé de commentaire.Gurmeet P.
Le client n'a pas laissé de commentaire.Eanna R.
Well, it was a gas station.DONALD W.
Under-staffed. Never answered phone calls.Michael H.
Le client n'a pas laissé de commentaire.David G.
Have the tail light working on the trailer. Make it clear the ramp to get things on to the trailer is significantly smaller than the trailer width.Chris C.
The clerks who assisted me were awesome, very helpfulHector R.
I have rented to several locations of Uhaul over the years but by far this location is the most pleasant experience I had. I specially would like to recognize your employee Teresa Lee for being professional, kind, attentive. Went out of her way to make our experience very pleasant. U need more employees like her.cyrel B.
I have rentals several U-Haul trucks over the years. This has been by far the best experience we have had. Friendly and efficient.Suzanne D.
Theresa Lynn, you are amazing!!!! She went above and beyond to help us and make us feel sooo absolutely taken care of!! Seriously customer service at its finest, with sincerity of truly caring!! Thank you so much, Theresa Lynn you have customers for life!!! We will be only using this Uhaul station from now on!! Please give her a raise and must definitely do not ever let her go!!! Thank you again!Stephen G.
Great experience with the attendant.James D.
Le client n'a pas laissé de commentaire.DANIEL O.
Le client n'a pas laissé de commentaire.daniel O.
Le client n'a pas laissé de commentaire.Linda W.
Therese and her staff were amazing and very professional with strict Covid precautions compliance. Very impressive! Sue RNSUSAN D.
We returned the truck on Columbus Day. This may have affected the outcome. The only person present did not seem to know what was expected of her.george H.
The woman was very efficient and so helpful! Her showed her expertise throughout the process. 1. she took her time to answer all of our questions-made us feel very comfortable 2. she was very friendly - personable 3. took time to check our hitch - very thorough 4. professional-checked our paperwork carefully- professionalCLIFFORD S.
The truck had not been cleaned inside or out. The windshield was completely covered in bugs and dirt. The interior had good crumbs all ove The place and the cup holders were full of sticky dried fluid. The inside of the cargo are was filled with dirt and wood chips. I was very disappointed.Brandon T.
Le client n'a pas laissé de commentaire.Keith D.
Excellent customer serviceJulianna F.
A few more signs for advertisingDavid T.
Le client n'a pas laissé de commentaire.Melissa M.
Helped me back up the trailer.William M.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.Jose Antonio T.
Le client n'a pas laissé de commentaire.MADELEINE S.
Everything was above and beyond good! Overall my experience at Aptos Arco 795 Rio Del Mar Bl, Aptos, CA 95003 had great customer service!! Teresa made my moving experience comfortable from assuring me that I have all my equipment and guided me and answering all my questions!! I can thank her much for everything!Daisy M.
Le client n'a pas laissé de commentaire.Suzanne F.
Le client n'a pas laissé de commentaire.CRISTOFORO ALEXA H.
The service was fantasic! Made me feel important and was treated very good infact going to rent a again this weekend from thereDANIEL F.
Best UHaul experience ever!!!!DEBORAH D.
The poor girl who was the gas station attendant had to juggle helping me (she has to use her phone to call the Uhaul attendant) while also helping people who were buying gas and snacks. The contract was incorrect, sending us to the wrong destination to drop off - Hollister instead of Salinas. I pointed this out to the person on the phone doing the transaction and she said to call her later in the day so she could help me fix it. The phone number I was given was for a Uhaul in Watsonville. They were kind enough to give me the customer service number (510-651-5400) after he informed me he couldn't help me. I will say the woman on the customer service line was awesome! The woman who sold me the rental in Aptos was not.Ann B.
Le client n'a pas laissé de commentaire.Roy Y.
Le client n'a pas laissé de commentaire.Matthew B.
The service woman was excellent. Efficient. Knowledgeable, pleasant, helpful...Joseph R.
Le client n'a pas laissé de commentaire.Eliseo Z.
This was not my selected location. Costed an extra $60 Lyft ride to get to it.Marcus H.
Thank youâ€¼ï¸â€¼ï¸Pat P.
Le client n'a pas laissé de commentaire.BRENDAN F.
Exceedingly friendly, efficient, informative and helpful!PETER C.
Le client n'a pas laissé de commentaire.CARLA H.
Le client n'a pas laissé de commentaire.Shawn O.
Very friendly helpful young man. Easy drop off location.Stuart L.
Amazing customer service and very well knowledgeableANNKRISTINAEDLIN R.
Your computer check in system was not working correctly. So it took your representatives more then 45 minutes to approve my rental and allow me to take the trailer. This did create a problem for me as I had a crew of workers standing by that I had to pay which is not good. Perhaps you could have an option to prepay one I am a customer.Thomson D.
Don't try to change the contract!Frank A.
Le client n'a pas laissé de commentaire.STEVEN ALEXANDER M.
The lady was very friendly and professional, I would definite go back. I hope they get a bigger selection!Alexandros A.
Le client n'a pas laissé de commentaire.Carla D.
I had to drive for 100 miles to get this trailer, simple fact because I was going to deliver it to texas. that's absurd being that I had booking the same trailer in femont but these are not available for long journeys.Matheus G.
Teresa was very helpful and gave great service above and beyond. Thank you for the water tootheresa T.
Le client n'a pas laissé de commentaire.Julius Z.
the person that assisted me at this location did an awesome jobpaul B.
I'll give the person Teresa Marie 100 stars she was wonderful thank you I will be backElizabeth R.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Todd R.
Great Experience with Uhaul agent at location. Very helpful, even texted me picturesof the unit I wanted, to make sure it was right. I will use this location for my future needs.derek V.
I was suppose to get 60 back and yet to see the creditHEATHER S.
This Arco Gas station is the same old same old, every time I have to go there they are full of hot air, promise lots deliver nothingDenver O.
Le client n'a pas laissé de commentaire.Jenelle R.
Le client n'a pas laissé de commentaire.Nardenio B.