Évaluations des clients Arab Mini Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Arab Mini Storage
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LARRY S. le
I put 20 dollars in gas next door drove truck 50 miles gas was 2.11 then he charged me 13.dollars more the gas hand was between 1/4&3/8 they raced me late afternoon with rec had to leave truck at noon 2 hours late cost me over 40 dollars
Amy M. le
Storage room has a hole in it at the back where it looks like a critter has come through into the unit and the keys with the lock provided are in rough shape, but one works. Ok for price.
Kaila M. le
Wonderful unit
Myrna D. le
Bill was very courteous, pleasant and efficient. I recommend this location to anyone in the Arab, Alabama community.
James B. le
The manager went out of his way to accommodate my needs.
David H. le
I could not move at that time due to surgery recovery. I called the 800 number and them to let them know. I will be using them in the future!!!!
Kathleen J. le
John was very nice. He answeted all my questions fully. I was very satisfied.
Shanon S. le
Wasn't made clear on the Uhaul website that only a select few storage facilities honor the one month free storage so I went with one closer.
Leah H. le
When I walked in to pickup my uhaul at 9:30 (as scheduled) the old guy working that Saturday morning was in the midst of RENTING OUT MY UHAUL TO SOMEONE ELSE! He did not greet me when my daughter and I walked in. After standing there 15 mins I asked if I could please have the keys to my uhaul as I was on a time schedule. He rudely said “ I’m renting that uhaul out right now !” I said “ I rented it last week from John! You were standing right there with him as he filled out my paperwork! Today is my scheduled pick up and now I’m running late! It was supposed to be all ready!” He then checked his computer and found where I had scheduled the previous week. He said “ I don’t know how I missed that.” So he continued on with his business with this other guy and made me wait 45 more minutes while he rented this guy a storage unit and rescheduled another uhaul truck for him. I did not get out of there until 10:30 which made me an hour late meeting with my movers. It cost me extra for making them wait. I am not happy about this. Plus I didn’t get the appliance dolly I requested which put me in a terrible bind as well. This man did not even apologize for my inconvenience he caused me. He should not be working there in my opinion. Moving day is stressful enough without having to deal with someone who is clueless and rude. I will not be renting a uhaul from this place again nor will I recommend it to anyone.
Anita D. le
The location was fine, but u haul corporate has charged me for an extra day and a gas fee. Truck was returned within the requested time and I personally filled the gas tank. Very unhappy!
Helen F. le
A bigger place to park would be good when all the big trucks come in
Jason R. le
Operator was helpful and polite.
Mikayla N. le
The online reservation process was a bit confusing but the staff present at the time of our rental was amazing he fixed everything was very polite and the storage building was very clean.
RUSSEL V. le
Be honest and have better communication when you have out phone numbers and email info
Matthew J. le
The online check-in was very convenient and the uhaul store employee was more than willing to assist.
Charles M. le
Everthing was perfect and the customer service was beyond excellent
Javares T. le
Thanks alot Wass very pleased!!!
Cold Box Express C. le
Super nice, super helpful folks here!
Roger B. le
Have equipment inspected, clean and operable when customer arrives. Update computer system to one that works and train your staff.
Christopher G. le
Thank you so much.
JASON T. le
Do not have time to move in during work hour.