Évaluations des clients AR&W Truck & Trailer Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de AR&W Truck & Trailer Repair

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Albert H. le

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This location was perfect.

Barry H. le

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A little difficult to spot from hwy , Need better signage due to it set back on a road from a frontage rd. Other wise didnt take long to return trailer and the young lady did her job very well and was very pleasant through out .

Richard L. le

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They failed to check in all items. I still get calls asking where item is. They failed to complete the task and has come back on me. Very troubling.

Richard L. le

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I had a poor experience with U Haul. I would not recommend U Haul to anyone I cared about. At the drop off, no one was around to help, No instructions posted. There was a key box behind gate hidden be a truck. The people there were to busy working on old bus to talk to me.

Roland B. le

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Condition of trailer - not bad, but the lift strap on the door was sliced almost in two. Did not cause me a problem, but since they appeared to have numerous available trailers of the same size, it seems that this unit should have been held for repair and another used to put on the road. Service - it took an unacceptably long time to simply get me on the road with a pre-reserved trailer (I did not "check in" on-line in advance). The attendant just didn't seem to be focused on getting things done quickly, although she did handle it capably and was reasonably pleasant. When I called the number on the contract after hours about how to return the unit, I was GRUFFLY(!) told to find another location that took after hour returns despite having been told when I picked it up that I could return it any time during the weekend or early Monday morning. None of this caused me any real problem, but I was in a hurry when I picked it up and the overall sense of trying to make a customer happy was sadly lacking. I'd use this location only as a last resort in the future.

Drew S. le

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Tire Tiedown strap had been cut and shortened, Had to deflate tires to use trailer

Anthony R. le

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Friendly service

john P. le

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Le client n'a pas laissé de commentaire.

Molly Y. le

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Le client n'a pas laissé de commentaire.

Greg G. le

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Le client n'a pas laissé de commentaire.

Nazareth R. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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I would definitely recommend it to anyone who is interested in moving. Great job.

William R. le

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Le client n'a pas laissé de commentaire.

Marcus V. le

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Le client n'a pas laissé de commentaire.

Nelida E. le

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Great Customer Service. Will use them again.

Ricardo B. le

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People were rude did not even ask me if I needed help had to grap a guy who I thought was a employee after he advised me that the person who handles uhaul rentals would not be there until 9:00 am directed me to another person who just let me stand there had to tell her “can you help me?” She did not even take her face off her computer to look up at me for a response!! Gave me 2 sheets of paper not even in a uhaul sleeve! Walk out saying to myself “NEVER AGAIN!!!!”

Victor R. le

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Excellent professional personable presentation by service representative. Knowledgeable individual meeting and exceeding customer expectations. No improvements noted and equipment was clean.

Ryan F. le

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Everything was perfect

Donald B. le

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Ensure someone is there to help unhook the trailer. Had to unhook it myself. Those of us with a bad back or other physical ailments could cause further bodily harm to ourselves. No one even came out of the office. Could have hurt myself and would have been laying there with no one in sight for help.

Sam R. le

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Thank you Jamie (and your adorable daughter) for staying late! AR&W did me right.

Justin C. le

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Le client n'a pas laissé de commentaire.

Paul T. le

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I was suppose to pick up truck at location in San Marcos. Arrived and he couldn’t find my reservation. He was the one who made it. After gripping he looked it up and said it was in now in another location in another town. I had called the day before to verify. I had mover help that I was paying and now I had to go over to the next town. All in all I lost an hour of moving time. Had reserved an appliance dolly and they knew nothing of it. Again I had called and verified. This also added mileage as I had to drive to go get it, drive back by where I was supposed to pick it up and then to the move site. There goes the gas. HORRIBLE EXPERIENCE!!!!. The lady at the Edwards location was nice, but that doesn’t make up for all the other experiences. Man at the San Marcos location could care less. Shouldn’t have the business. As I had to pay 2 movers an extra hour I should have not had to pay for the truck. Offset extra cost due to Uhaul poor poor service. If I I could without causing an issue I’d stop payment. Never again and I’ve used uhaul numerous times. Will go with someone else next time and never recommend uhaul.

Jennifer W. le

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Le client n'a pas laissé de commentaire.

James D. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Le client n'a pas laissé de commentaire.

Stephen Z. le

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Jamie was friendly and very helpful!

Steve K. le

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Le client n'a pas laissé de commentaire.

willis S. le

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Le client n'a pas laissé de commentaire.

Kim H. le

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Le client n'a pas laissé de commentaire.

Samuel M. le

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Le client n'a pas laissé de commentaire.

Rachel H. le

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Le client n'a pas laissé de commentaire.