Évaluations des clients Arco AmPm

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Arco AmPm

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Mary T. le

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Make sure they contact you about pickup. Stop making customers wait hours after their appointment just to pick up vehicle

Rich G. le

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When I returned the truck the clerk did not know how to check in the truck. He would not check the mileage or fuel gauge. He could not tell me the total cost or give me a receipt. I refueled the truck for $25 at their station and the tank appeared to be half full. Later in the day I got a phone call and they said the tank wasn’t 1/2 full, it was 7/16 so they were going to charge me $16 for fuel. There is NO WAY it was short 3 gallons. These people are totally unresponsive and unreasonable. I will never go back here and I will tell all my neighbors the same thing. I will also go on yelp to let everybody know what a rip off these guys are. If there was any fuel shortage it is their fault because they were not there to check in the truck for me.

john c. le

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man in charge was excellent very polite and professional.

Wasantha W. le

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Engine light was on.

MIN P. le

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Le client n'a pas laissé de commentaire.

Francesca N. le

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I did not want insurance but wad still charged and they couldn't remove it.

Gary M. le

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Le client n'a pas laissé de commentaire.

rudolf b. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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The vehicle was not clean and smelled of cigarettes. Also the location charged me for gas (1.5 gallons for a total of $7.13) after I put in MORE gas than the vehicle had when it was given to me. I am extremely upset that I can't trust this location and I will never go back and I will give it a negative review and negative ratings to anyone who asks

Denise B. le

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I didn't like going to any AM/PM to pick up the truck. I felt rushed.

Ralph R. le

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Le client n'a pas laissé de commentaire.

Prashanth B. le

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Le client n'a pas laissé de commentaire.

Diana R. le

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Facility was open, truck was ready, Alfred was very helpful, return was easy. Would definately use this location again

Gerald R. le

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Le client n'a pas laissé de commentaire.

Wasantha W. le

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Le client n'a pas laissé de commentaire.

Samuel L. le

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Gentleman working the counter was friendly and accommodating

Christy T. le

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Because this location is in a gas station, it took extra long to get my truck. When we returned it, the attendant said we had to come back another time when the manager was there.

Michael J. le

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I followed the instructions provided and waited for the call ( within one hour) that never came. I called the CSR and confirmed the pickup location. When I arrived and tried to use the mobile app it would not allow me to go to the check in process. After 3 calls and 30 minutes later it was suggested

Eileen I. le

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My reservation was changed from a location down the street from my home to a remote location 15 miles away from my home, which I have to pay for the extra distance. The owner did not do a pre-inspection, or show me how to operate the vehicle. He did not even walk me outside to show me what van rental was mine. There were NO interior lights inside the van and it was difficult to see or unload. A service light was on for the "tire service" and another warning light. The sliding side door was jammed and had to be forced open each time. There was also cardboard debris from the previous renter left in it. No post-inspection was performed on the van upon return.

luan a. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Le client n'a pas laissé de commentaire.

Ryan M. le

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I was charged for an extra day when I clearly returben the vehicle at night. Im being robbed of 54 dollars. I called the location and spoke to a manager. He said I will be refunded, however, Im still waiting to see if I am getting tge refund. I have not recieved anything as of yet

Harriette O. le

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Le client n'a pas laissé de commentaire.

BRADLEY D. le

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The customer service was excellent!

Richard S. le

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Le client n'a pas laissé de commentaire.

daniel l. le

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Le client n'a pas laissé de commentaire.

sarah a. le

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It was a gas station. The attendant took the keys from us and said some guy would be there in the morning to check the truck. She had no way of giving us a receipt or form to show we even dropped off the truck and in good condition. It was unsettling to have to leave the truck that way. Not a good way to do business.

Jeri B. le

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This location is within a Arco AM/PM gas station. And one of the best U-Haul rental experiences I have ever had of 50 years of moving many times around the US using U-Haul trucks. Fast, friendly and very efficient!!!!

LUCILA B. le

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Le client n'a pas laissé de commentaire.

NICHOLAS S. le

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When I picked up the Uhaul 15' truck, the cab was clean but the storage/bed had motor oil spilled by the previous customer. My father who was helping me load the truck slipped and fell, hurting his hip and forearm. Please make sure the trucks are 100% clean and hazard free before renting out to the next customer. Very over priced for a one way rental compared to Penske.

Joseph A. le

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Only problem was I had a flat tire on the way back to the facility

Yongsuk P. le

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It was a clean and an efficiently run place. I would use it again when needs arise.