Le client n'a pas laissé de commentaire.Gregory R.
Customer Reviews for Arco Gas
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Only 1 guy at this gas station I had to put the trailer and hook everything up myself, he was to busy as a cashier I really didn't expect that , I also think I should get a refund not all but partial, I was supposed to pick it up at the north Scottsdale and then they sent me to Phoenix, I was not happyROBERT D.
First rental the exhaust fell off before we even pulled out of the parking lot, then it took more time to get into another one. Horrible customer service and a time sucker .KELLY N.
Le client n'a pas laissé de commentaire.Thomas K.
This was after original location did not have my reserved truck with no notification.SEAN D.
Le client n'a pas laissé de commentaire.MICHAEL H.
Much better location, but mostly a drop off site. No other Uhaul services. Person who checked.me in was friendly and thorough. This site met my needs for the return, but I had hoped to pick up a hand cart and furniture dolly to help move my load through the house and I had to go elsewhere for that.Douglas R.
Inside of truck was so filthy! Spilled food, trash, beer bottle top, tons of pet hair. I have a video if you want to contact me for it. Julie05d@yahoo.com I couldn't get my invoice when I returned truck so It was emailed later when he had time. I was charged for insurance which I did not select. I selected no insurance. Now I have the hassle of trying to get that refunded.JULIE G.
To be honest it was a disaster. The gentleman checking me out never did a proper light check or a safety check to make sure the ball was on the hitch. He kept telling me that it was a franchise location and he wasn't responsible for hooking the equipment to my vehicle. His name was Jose and I would highly recommend not letting him deal with the contracts. I had to go to another U-Haul to have them hook it up properly for a 26 Hour drive across country. I'm sure if I hadn't of done that I would be in a wreck or worse. I worry if Jose takes his job serious or notMATTHEW D.
Le client n'a pas laissé de commentaire.VIRGINIA V.
Nikko was a great help when I returned the truck! Excellent service!!!Gregory V.
Le client n'a pas laissé de commentaire.AJAY C.
It took 30 mins to return the Uhaul and the confirmation that I returned it did not go through for 3 days concerning me that it didn't go through. My trust in Uhaul to be an advocate for the customer is diminished completely.Allison M.
The person was manning a Arco store plus trying to rent u haul very confused tried to be helpful just over welmed took about 45 minutes to get truck after she cleaned most of the dog hair out of the cab the whole experience was pretty sketchyrichard K.
Le client n'a pas laissé de commentaire.Ryan H.
It took over 25 minutes to get my truck. The person working was not normally at this location and could not sign in to the system. There was no air conditioning in the building, so the wait was much worse. She finally had to call someone who checked me in over the phone. There was graffiti spray painted on two panels of the truck.Shawn J.
Always great reliable all the way around thank youSCOTT W.
Great experienceGlenn F.
Return process was terrible terrible. I was asked to walk out and turn on the truck again so the check out person can check the break lights indicator lights. It was scorching hot and I was told to go out and check up on these items. I rented truck in another location but want asked to do these tasksanil B.
Le client n'a pas laissé de commentaire.CHERYL W.
Way too expensivesergio P.
Truck was filthy and the back end hadn't been even blown clean, which denoted an unsanitized cab. Very limited stock.Amalia G.
Le client n'a pas laissé de commentaire.Vignesh B.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.Todd M.
19,95 a day should be accurate if you pick up vehicle at 930 and return it by 315 they shouting charge you a late fee.Susan R.
Man who helped us at the beginning of the rental took an hour to initiate our rental because he kept helping other people in-between helping us. Made very very inappropriate comments to me and about me to my boyfriend. I needed the rental for 6 hours and I told him I couldn't get it back by 5 hours, he laughed and still put the return time at 5 hours. Incredibly inappropriate and rude.Brianna C.
No improvement needed. Great bunch of guys over there.micheal D.
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Matt H.