Évaluations des clients Arco Travel Zone

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Arco Travel Zone

Cote générale :

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Dagoberto R. le

Évaluation :

Let the customers know that they have to download the app and inform them that the keys for the truck will be in the back of the truck. And give them the code at the time we do the reservation. I lost 40 minutes trying to figure out

JOSH F. le

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The truck wouldn't start because it was completely out of fuel, No one was at the site to assist, I had to buy a gas can and put in enough gas to start and drive it to the pump.

Thomas W. le

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The employee was a no show and the manager of the Arco had no clue of the process to check out a customer. It took 2 hours to get the truck off the lot. The customer service representative is an asset to your company and needs to be told so. I will never use uhaul again.

Dean N. le

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Le client n'a pas laissé de commentaire.

David M. le

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It took over an hour to check vehicle out. Truck was not clean (in the cab)

monica C. le

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Le client n'a pas laissé de commentaire.

rick S. le

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Le client n'a pas laissé de commentaire.

Adrian H. le

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I reserved the truck 2 days prior to pick up, I did the express pick up, and it took almost 40 minutes to get the keys.

Erin T. le

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Very kind and helpful and very understanding to our issues with the Alabama location

Raymond R. le

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Hire more efficient personnel!

Stivies B. le

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You are doing a great job already.

jose A. le

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It took over an hour to book . in person* The girl obviously didn't know how to use the the program in the computer. Training is required for employees.

Lula B. le

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Le client n'a pas laissé de commentaire.