Paula K.
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Customer Reviews for Ardmore Pawn
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ardmore Pawn
Thomas P.
Attempted to reserve a tow dolly on Thursday, but the location could not enter the uhaul program at the time. Recommended I call back next day. I did and was able to reserve the tow dolly. No harm, no foul.
james B.
Very nice experience
Corie S.
Terrible service.
Leonard T.
The staff at Ardmore did an excellent job. I was very pleased with them
Michael R.
Quaint, businesslike, and to the point. Easy peasy.
Sharon H.
Everything went fine but your insurance is very expensive when it cost a quarter of the total price. Pretty ridiculous really.
FRANK T.
I was completely satisfied with my experience.
Jimmy A.
The drop off location was actually two different locations so you had to waste gas
Sharon H.
Can’t think of anything all went smooth.
Thomas P.
Good experience. Only problem is the storage locations that U Haul makes available to you to reserve with the 1 month free promotion. I did not receive a month free and was informed that it must be a U Haul owned location not an independent. That needs to be made clear to people. Otherwise, very smooth.
William S.
Friendly and helpful. Good experience. Much more professional than the uhaul place We dealt with on Hwy 72 in Huntsville. Excellent service!!!
WESLEY G.
Nice and helpful service and nice place to shop while you picking up equipment!
Larry S.
It was all good.
KIMBERLY G.
terrible experience .....
ginger R.
I am trying to get a billing correction. The rental place was zero help. I have been sitting on the phone for over 30 minutes and still no answer...just a recording that keeps playing asking me to give a review...well, here it is.
Janie K.
It was a great experience, quick, easy, and painless.
Brianna B.
I was overcharged
bob L.
Excellent organization
Barbara P.
I really like your 24 hour drop off service!
Charles K.
Excellent service from a very pleasant and helpful sales person at Ardmore Pawn.
Tia F.
I was routed to this location because the local locations did not have the 10' truck that I needed. It was very easy picking up this truck. I overall was satisfied with the pick-up in Ardmore, AL. However, I would suggest that they go over ALL of the details with the customers (going forward) about any fees. This was NOT covered with me. I was in & out of this location in 10 mins.
Harvey C.
I had to drive 20 miles from my destination that I chose and never got a phone call showing reservation had changed. Cost me an extra 40 bucks because of that. Never again
JERRY G.
None
BRANDI S.
No one was here at this location after 2pm.
henry S.
Best rental ever!
Timothy S.
Very helpful associate who quickly got my contract ready and I was out the door! Truck was very clean and I had no problems. Will definitely use them again for moving needs.
victor S.
The place where the trucks are supposed to be parked was full of trucks leaving me without a space to park my rental. Finally after wasting 20 plus minutes looking for a space, I parked it on the side of the street fairly close to the traffic.
Jesse T.
My original order/reservation quote was $134.00. I was charged $184.73. This was a reduction due to dropping off the trailer in another location away from my actual destination. How do I get my $50 back?
pat S.
Not sure when it would have happened, but there was an ant bed in the cab. When I stopped to get some food, I got attacked by tons of ants! They came up from where the brake handle is.
lissia R.
I had an excellent experience here.
DALE H.
Great Job.
BRYAN A.
Didn't realize that the company did not accept check for payment before arriving but fortunately I had my debit card with me, other then that all was great.
joseph J.
I did not have a designed drop off point. Leigh Ann, on the help desk, helped me find the closest location and provided directions. She was very helpful as well as the gentleman at Ardmore Pawn! Tom Jewart
JEANNIE L.
Make sure the brakes work And you don't put their lives in danger like you did mine and my buddy
LARRY B.
the pick-up, drop-off area was real small, very hard to return the item because the area was so small and no easy access to drop it off.
DEAN M.
I made a reservation on July 22. On Thur. 8-13, I called to confirm my pickup location. I was told to pickup on North pky.. On Friday morning I received a call telling me that the trailer that I was to pickup at 9.00 am would not be there until 4.30 pm. The best they could do was send me to Ardmore to pickup a trailer.I was told by U-Haul that I could return the trailer to Govenors Dr.. This morning when I returned the trailer the system would not allow him to receive it. After 30 min. he was able to check it in.Overall, the experience was a pain.
Charles F.
The service was good, helpful, and friendly. Don't change a thing.
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