Le client n'a pas laissé de commentaire.Taylor W.
Customer Reviews for Area Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Point Harbor, NC 27964
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 10/21/2021 - 6/11/2022: 9h00 am - 4h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Accept returns on the system. For some reason the system wouldn't allow me return the trailer there and I had to call multiple times to get permission to return there instead of Grandy NC an hour RT out of my wayHong M.
The gentleman who services Area Storage and this U-Haul location was extremely rude to me when I picked up the unit but I let it go. The people who were also renting at the same time, commented how rude he was when they walked out. When my husband dropped it off, he was extremely rude and snarky to him. It's as simple as, adding a "please" instead of being demanding. We will not rent from here again and instead use the U-Haul at Shoreline Outdoor Power Center, who are very nice and professional.Conrad C.
Great location. Great service.HOLDENJAY H.
Staff was very helpful.Drew P.
Le client n'a pas laissé de commentaire.James Vincent H.
I've run it through them several times over the years and they are professional and do a great jobJAMES M.
Le client n'a pas laissé de commentaire.Sherri M.
Le client n'a pas laissé de commentaire.Meredith V.
More equipment display/storage space. Lot is very cramped due to self storage units.Gary D.
Le client n'a pas laissé de commentaire.Barbara O.
We rented a 6 x 12 trailer. It was not maintained AT ALL. There was not another trailer available, so we had to take it. All four tires were low on air, so my husband filled them. The front of the fender on the driver's side wheel well was detached from the trailer and hanging half way to the ground. (It was marked by U-haul with a sticker as prior damage - but they didn't repair it.) That was dangerous. My husband bent it back in place and bolted it down. An hour after filling the tires with air, one of them was flat again. We went back to the U-haul location, but he said he couldn't help and advised us to call Roadside Assistance. It took 6 hours for Roadside Assistance to repair the flat tire. This delayed our trip by a day. As if that's not enough, when we got on the road the next morning, we found that the brakes on the trailer didn't work. The U-Haul location obviously didn't even check tire pressure on the trailer before renting it out, and the fender should have been repaired, not marked with a sticker. It could have caught onto something on the road and been completely ripped off. THIS TRAILER SHOULD BE OFF THE ROAD UNTIL REPAIRED. IT IS DANGEROUS. IT HAS INDIANA PLATES - TR426XCNMartin M.
Le client n'a pas laissé de commentaire.SCOTTR H.
Le client n'a pas laissé de commentaire.DAVIDEUGENE W.
Nate is such a helpful employee and super pleasant!ABBY B.
The gentleman made this the best and easiest drop off we have every had with UhaulMARK C.
Le client n'a pas laissé de commentaire.Ray S.
Person at the desk was short and to the point. Not very customer friendly.MARTIN B.
The last 2 weeks I've been over charged twiceTUMEKA W.
The inside of the cargo area was dirty with clay and dirt. I had to sweep it out before loading the truck.Charles C.
Very professional and courteous.Daniel S.
This particular vehicle had a strong urine smell. After a few miles with windows opened and a/c at full the smell still persisted. We were never able to close windows because of the strong smell.Leo P.
Le client n'a pas laissé de commentaire.CHRISTOPHER T.
The guy at area storage(Nate) did not have the best customer service skills. The truck was full of sand and the air conditioning didn't work.Matt P.
The check engine light was on when I got the truck. The A/C didn't work at all in the truck and the cigarette butts in the console made it smell disgusting.Michelle H.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.THOMAS C.
The first truck we dropped off in March the two individuals were great and helpful. This truck we dropped off yesterday the person was grumpyJOHN B.
Le client n'a pas laissé de commentaire.Wesley K.
1st I shouldn't of had to go point harbord for the truck I selected a location for a reason ya I was given the extra miles but I also lost needed time. The location it self I can't comment on due to it being left out after hours for pick up. And then the trail delay put me a day behind schedule. And who ever was the smart one that put in play that you had to hook up the trailer and disconnect it needs to be fired that is a huge inconvenience on the customer.KRISTOPHERLEE M.
As always excellent service can't speak highly enough we'll always use U-Haul the managers on site or awesome to run farm they are go beyond and over and beyond they are awesomeDEBORAH H.
Le client n'a pas laissé de commentaire.NEAL R.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.Gary W.
The truck had 150 000 miles on it. The steering was loose and it was hard to stay in your lane.James S.
Le client n'a pas laissé de commentaire.Dale S.
Le client n'a pas laissé de commentaire.Marc A.
Le client n'a pas laissé de commentaire.Norman F.
Le client n'a pas laissé de commentaire.Gaston B.
nowhere to park the truck without blocking the entrance and other trucks. Very small parking lot.Vincent L.
Le client n'a pas laissé de commentaire.Woodrow L.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Will Sear W.
Furniture dollys were not readily available. During the fuel crisis, I was unable to buy gas for the UHaul, let alone my vehicle, and was still charged full price for the fuel use.John B.
Le client n'a pas laissé de commentaire.JOHN K.
Went 30 mins before they opened. The guy was got there 20 mind before the operational hours and he took care of me. Very friendly and helpful.WALDDE V.
Everything about this rental was perfect. Convenient pickup/drop locations, exact equipment needed to do the job, time allotted for rental, check in and return. No complaints!Joseph N.
Agent was very nice.Rafael M.
The first truck we got had an extra 10k miles on it, damage to the front right.....was not noted in the paper, so we walked back in and told them and they were shocked.....so then had to wait longer for another vehicle to be ready for us. Also, I scheduled pick up qt one location and was sent 10 mule futher to another location! Overall not a great experience! Will be going with another company in the future.CHRISTIANMANUEL V.
Le client n'a pas laissé de commentaire.WILLIAMERNEST C.
Le client n'a pas laissé de commentaire.Wil S.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Laurie H.
I was very satisfied with the service I received. Great job!George G.
Le client n'a pas laissé de commentaire.susan T.
Le client n'a pas laissé de commentaire.Steven K.
Le client n'a pas laissé de commentaire.Michael B.
Note that driver side brake/turn light checked out fine during pickup, but failed within 10 miles of driving. Renting location had no way to fix situation. So I drove 270 miles in that condition.Tim H.
Le client n'a pas laissé de commentaire.GREGORY F.
Great people to work with.GREGGORY M.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Juanita R.
Le client n'a pas laissé de commentaire.Daryon S.
Le client n'a pas laissé de commentaire.jude M.
I have both picked up & dropped off at this location several times & every time has been an absolute breeze!! Keep up the great work!Maxine L.
Le client n'a pas laissé de commentaire.GEORGE B.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Peter S.
All was good!gay S.
Le client n'a pas laissé de commentaire.ERIC W.
The man who helped me was extremely rude and unhelpful. I tried to explain the ABS problem it was still having despite what the note said and how unsafe it felt to drive and he just gave me attitude. Also gave me attitude about pick up time that was not stated online. Will not be renting a truck from this location again. I am a young girl and he made me feel unsafe and uncomfortable.Kaylyn M.
Friendly helpful staffSUSAN T.
Great people there to help youRICHARDWARREN C.
The service has always been great there each time I've dealt them.Perry V.
Le client n'a pas laissé de commentaire.ANDREW V.
Le client n'a pas laissé de commentaire.RONALD DOUGLAS F.
Great manger at this locationJAMES M.
Very courteous and unhooked the trailer from my truck well.Clyde M.
The truck smelled like cigarettesSarah M.
Le client n'a pas laissé de commentaire.Alissa W.
I rented a truck for a long haul (roundtrip to and from Florida). The trip would have been a lot easier if the truck had cruise control and power windows.Cheryl S.
Two items: First, the trailer had a leak in the roof. Apparently, it was repaired at one time but the repair did not hold. Someone also put aluminum tape on the inside, but that didn't work either. The result is a water-spotted piano that has been in my family for 60 years. I know that the units are not waterproof, but they should not leak. Take this unit out of service until a permanent repair is made. Second, the location needs more storage for trailer drop offs. I could not drop off last night as planned because I could not drop the trailer safely.Leonard U.
Le client n'a pas laissé de commentaire.Dwight B.
Don't have the gas on E when I rent a uhaulPAXTON B.
I appreciate Ross and Nate - they are competent and kind. RGMRICHARD M.
Nothing at this time everything was wonderful.Gerald L.
Le client n'a pas laissé de commentaire.Ted F.
Le client n'a pas laissé de commentaire.Hayden S.
Le client n'a pas laissé de commentaire.Angela N.
Le client n'a pas laissé de commentaire.JAMIE A.
Le client n'a pas laissé de commentaire.Andrew F.
Le client n'a pas laissé de commentaire.Peter C.
Le client n'a pas laissé de commentaire.Jeremiah W.
the AC didn't work, headlight was erratic and spoty, engine light was on and overheated and required me to slow down below 50mph on 65mph highwayMohammad M.
Le client n'a pas laissé de commentaire.RICHARD L.
Pick up location is easy to find and convenient.Takashi E.
Le client n'a pas laissé de commentaire.Darlene F.
Le client n'a pas laissé de commentaire.Keith N.
During this time of the Pandemic I expected the customer service representative to wear ppe including a face covering which he was not.Dana Edman H.
Le client n'a pas laissé de commentaire.netanya R.