Le client n'a pas laissé de commentaire.Verna S.
Customer Reviews for Arizona City Car Wash LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES M.
And then somehow I'm being charged an extra 15 miles at $0,4 a mile if I can avoid from ever renting from U-Haul I will U-Haul always trying to take an extra dollar or an extra cent from a customertravis K.
I couldn't log in, location wouldn't load, pictures wouldn't upload, U-Haul app didn't work, hold time was 1 hour, no notes were saved when I called for help, he transferred me to technical support held and gave up because my son was left at home because it said 15 minute check in that took 2 days! Not able to contact drop off location owner. Bad drop off experience! I'm telling everyone that ask tooHELENA C.
Pick up Location was a un-staffed Coin operated car wash. There was no UHaul signage for pick up instructions. A man drove up to us in an unmarked pick up truck who said he was called because of a malfunction at the car wash and he was not notified I was coming. He asked me all kinds of questions how I made the reservation because he had not been notified. I drove an hour from my home in Phoenix to pick up this truck and it was an unstaffed location with no signage instructing me how to pick up the vehicle. That person who did eventually arrive- it was just by happenstance he saw, me whereas through my reservation process I was told the place â€œcloses at noonâ€ so I should hurry.Kathy S.
Le client n'a pas laissé de commentaire.Gladys C.
I AM SO THANKFUL FOR ALEX WHEN I HAVE ANY PROBLEMS, OR RENTING U.HAUL. I AM SOOOOOOOOOOOO THANKFUL FOR HIM. HE RUNS HIS OWN BUSINESS, SEW & VAC AND STILL TAKES TIME TO HELP OTHERS WITH U-HAUL.....NO WAITING ON THE PHONE, BEST SERVICE EVER!!!!!!!!!!!!!SHARON S.
The Uhaul truck wasn't available till after 10 AM. It had less than 3/4 of a tank and I returned it with more and then I got it with and still got charged over $20 fuel charge. Worst truck rental experience ever!Kurt H.
all went wellNorm P.
Le client n'a pas laissé de commentaire.Brennon S.
It was very close by, but just a drop boxGLENN W.
I received the rental with some dust in the back. No big deal. I swept it out when I returned it but it was dusty that day with the wind blowing. No matter how I swept it, some of the dust kept blowing back in. I was charged $25 because he had to sweep a little dust out of it. He said it was about a 1/2 cup (really)! I will never rent there again. I'll rent elsewhere.sharron Y.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.Veronica V.
Le client n'a pas laissé de commentaire.Julie S.
Was very pricey for a one hour rental and didn't drive far.Holly J.
Very nice owner! Everything went smoothly.CHRISTINA H.
Le client n'a pas laissé de commentaire.Karla C.
Someone on site.Margie B.
Le client n'a pas laissé de commentaire.Myron T.
I was charged an extra day and a cleaning fee despite returning the vehicle clean. I attempted to call to talk about MAYBE being late to drop the car off and after three hours of hold and transfers I was told it was too late and I will now have to pay an extra day DESPITE my online reservation saying I still had and hour to return the car. the U-Haul website did not work to drop the car off. Any other site worked but not U-Haul. On top of that 85$ fee/theft - with the amount of charges and refunds on my card I paid an ADDITIONAL 70$ in bank fees I very much feel I was forced/tricked into paying over double the original quoted price. This was an outrageously expensive lesson to never use U-Haul ever again. I will be telling everybody I know about this terrible experience/theftTami N.
Le client n'a pas laissé de commentaire.gary V.
I DID NOT have the dolly that I paid forDARIAN K.
I still was unable to confirm drop off on my phone and had to call to have it done. My location was on and I allowed it for uhaul. I also wasn't able to see the reservation through the app still.Shante V.
I would not recommend to use the remote locations as criminals can vandalize the equipment. The truck I picked up had damage to the fuel filler tube so fuel could be siphoned off. Plus the special rate for the same truck which was told available on app truly was not. I should have had a $195 rate not $240Brad H.
Le client n'a pas laissé de commentaire.Joseph F.
The man who helped get our truck ready was really gracious. He was very nice and thoroughRosemary O.
Le client n'a pas laissé de commentaire.Essie J.
This was fine. Area large enough for drop off. Person dropped off too was very available and met us at the times we asked for.Christopher K.