Évaluations des clients Arkansas Commons LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Arkansas Commons LLC

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TONYA R. le

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It was terrible, I don’t usually complete surveys however it was poorly. The representative spoke very poorly about the company & owners. Not to mention she was late and had to call her phone for her to arrive. It was terrible. I wouldn’t advise this location

phyllis M. le

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Vehicle very unkept..air conditioner in truck inoperable.

Denny S. le

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The service started out great, but then we were placed in a truck twice the size after calling directly earlier in the week and explaining that we wanted to be sure we would not be placed in a larger truck, and told by Amy that she had it all taken care of, even gave us her personal cell number. Only to find out the day before we were in the largest truck, called and spent 1 hour and 15 minutes but able to get it resolved. Amy apologizes, and said all was good! We did the app pick up and the keys were not I. The drop box! Called her 10-12 times on her personal cell but she did finally pick up, and 45 minutes after our original pick up time she arrived. We got to leave the location over an hour later than we had requested. UHaul only provided a 50.00 refund and said we could keep truck an extra day,but our time limit was just one day. We were under mileage and returned same day. This was not a good experience with UHaul.

Sheri C. le

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Le client n'a pas laissé de commentaire.

Steenah B. le

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I had to travel 1 hour to get a truck. Then i had to go back to the original U-Haul because I needed a dolly. Upon my return I heard a funny noise and when calling road side assistance they stated that there was something internally wrong with the truck and proceeded to tow it away. Now I’m being charged for a one day rental that I didn’t get to use. This is ridiculous. None of this was my fault!

Jasmine T. le

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Amy was very friendly and took care of me.

Angela C. le

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Le client n'a pas laissé de commentaire.

JODY D. le

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Nobody was there. I was charged for damage to the truck that was already there

John R. le

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Le client n'a pas laissé de commentaire.

Luegene M. le

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Le client n'a pas laissé de commentaire.

Pam E. le

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Le client n'a pas laissé de commentaire.

Eric M. le

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Lucky I reserved online a day ahead, because the owner was not planning to open the store the day I was set to pick up the trailer. Also, every tire was 15 psi low., which promotes blow outs at speed.

Shawn S. le

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Le client n'a pas laissé de commentaire.

Bryan C. le

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Overall good experience

Cathy L. le

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Le client n'a pas laissé de commentaire.

Pam E. le

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Everything was good. Perfect size truck I needed10 ft. Thanks for the help Pam Ewing From Malvern Ark

Crystal M. le

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Le client n'a pas laissé de commentaire.

THOMAS C. le

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The people at the pick up and drop off locations were wonderful. However, the online experience was horrible. I couldn't get things to work correctly and the link to upload a driver's license picture expired before I could take the picture and upload it. The next time I need to rent a UHaul, I will deal directly with real people at the location.

Michelle D. le

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Make sure they know where to pick up the truck. I got an email that said go to a totally different location 35 mins away from where my email said to pick up.

Scott H. le

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Le client n'a pas laissé de commentaire.

Walter W. le

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Le client n'a pas laissé de commentaire.

Elizabeth W. le

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Everything really good. Would recommend.

Albert B. le

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Le client n'a pas laissé de commentaire.

Steve R. le

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Le client n'a pas laissé de commentaire.

Desirae C. le

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Customer service was amazing. Experience with this company was awesome and will rexommend to friends and family

Zach D. le

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Le client n'a pas laissé de commentaire.

suzanne W. le

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The manager younger, female, cant remember her name...) of this location was SUPER nice and went out of her way to accommodate us. I will definitely use this location again!!!!

Tammy T. le

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Everythings good just wondering when i get my $20 deposit back?

Mike S. le

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The lady here did an excellent job but I was NOT happy when she first called me and told me I was being billed extra for mileage and gas. The guy that listed the mileage when I picked the truck up was short by 7 miles! And the gas??? UHAUL - GET YOUR ACT TOGETHER AND GO BACK TO PEOPLE FILLING THE TANK UP! They tried to charge me $10 extra saying that I was 1/16th of a tank short -- which I was NOT! The lady at the drop off location took care of the issue and, as of now I am supposed to get those extra charges back. I think U-HAUL is using this gas thing as a way to make some extra $$ at the customer's expense! Shame on you.

Cheryl K. le

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Very good customer service new truck and very satisfied with moving experience

Cheryl B. le

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Le client n'a pas laissé de commentaire.