This dealership gets no praise enough. Customer service above 5 star. please let him rent 20ft and 25ft trucks as well as 15ft trucks. He will sell out everyday if given the opportunity. Best U-Haul dealer in Central Texas.Michael S.
Customer Reviews for Arkham Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Alfredo made the process simple and great customer service skills.GUSTAVO G.
Customer did not leave a comment.dave M.
Customer did not leave a comment.ROBIN W.
Awesome serviceVINCENT B.
Staff was excellent. Very friendly and helpfulSharon D.
The location was fine but the truck was filthy inside. We had to clean it before we could load our items.John S.
Very helpful and friendlyGreg O.
He's always a great guy to work withmichael S.
Back of truck was dirty. Like someone demolished a house and hauled trash off in truck and not cleaned afterwards. Also had a appliance dolly in back that I didn't order. And no moving pads that I paid for to use.JAMES T.
Customer did not leave a comment.Emily B.
Customer did not leave a comment.Robert L.
Again 5 star service. He's gold here in Belton Texas. Folks come to him firstMichael S.
Customer did not leave a comment.Karl P.
5 star service that's why he's the BEST in 100 miles in any direction. Send more trucks of various sizes. Make him famous.Michael S.
Customer did not leave a comment.Gary U.
Customer did not leave a comment.victor O.
Again always 5 star service. He needs lots of box trucksMichael S.
Customer did not leave a comment.glen P.
The person working there told me it was out back and didn't show it to me. I had to move a car hauler out of the way myself in order to back up to the trailer. He did not install it and only helped me when I pulled it up front of the store.Christopher N.
Please make his lot has many more F-650 26 foot box trucks to rent instead of trailers and 20ft trucks as his store has the best customer service anywhereMichael S.
Customer did not leave a comment.Fredrick D.
Customer did not leave a comment.Ronald H.
No masks were worn. Truck cab was not cleaned or sanitized. Dealer was very nice and helpful.Debra T.
nothing. the people there were great to work with. equipment was in good condition. No waiting.GREGORY P.
Customer did not leave a comment.Markese S.
This was just a drop off location, the one person I did speak with was helpful and kind.ARNEROLF S.
The vehicle was turned in much earlier than expected. And we dropped it off early. We were charged 20 extra for dropping it off early. There was no one there and we dropped off the key in the night drop off box. I think you try to squeeze as much money from your customers. I will not be using U-haul unless I really need too. Remember DO NOT DROP OFF EARLY THEY WILL CHARGE YOU.....Called in the morning to notify about early drop off no answer all day. But they did charge me for early drop off......Blanca T.
Customer did not leave a comment.Tony B.
Customer did not leave a comment.CALVIN B.
Customer did not leave a comment.RICHARD W.
Customer did not leave a comment.TC L.
Cancel this vendor contract and find another partner. Staff was present when I dropped off my rental at 3 pm on Saturday. I was told to drop the keys in a box instead of them checking in my truck. They were not open on Sunday so I called Monday Morning to check my status. I was told it had been checked in and was ok. When I expressed my displeasure I was told they always tell people to put the truck keys on the box, and then they check them in when they have time.David W.
Customer did not leave a comment.Adam E.
I had to drop the trailer off after the they were closed (8/8/20 at 3:00pm) but once I got my iphone set up no problem.Willie L.
Customer did not leave a comment.Edward E.
Customer did not leave a comment.Atul P.
Customer did not leave a comment.Mike M.
Customer did not leave a comment.adrian C.
The gentleman was very busy helping another customer with a tire issue when I pulled up 25 minutes early. He did a great job multitasking and had me on the road in no time.Michael M.
Nice and lit up ,with ligts....eddie A.
Customer did not leave a comment.CHARLES O.
Customer did not leave a comment.TEVIN KESHON J.
Customer did not leave a comment.RAYMOND D.
Gentleman was extremely rude, he couldn't provide the blankets that was on our contract... no tape, boxes or the plastic wrap... had to go to another location to get all of that stuff. The uhaul truck was nasty, it had not been cleaned at all, inside or outside.Troy A.
Customer did not leave a comment.NICHOLAST C.
To hard to get the big truck inKimberly R.
Customer did not leave a comment.James G.
Customer did not leave a comment.Mike S.
Everything went perfect. From pick up to returning the trailer. I was very pleased. Will definitely be renting from this location againJuan C.
Customer did not leave a comment.Carla M.
Customer did not leave a comment.Larry H.
Customer did not leave a comment.Elizabeth T.
Customer did not leave a comment.Minnie B.
Customer did not leave a comment.SHARON RENE' C.
Customer did not leave a comment.darrell M.
When I opened the back of the truck, there was animal feces inside. Poor service. The absolute worst experience with any moving company I've ever had. Not just this location, but the entire U-Haul staff. On multiple occasions they made errors resulting in excessive wait times, Incorrect information regarding return times, and insufficient equipment. I was hung up on or disconnected on multiple occasions. I don't see myself doing business ever again with U-Haul.Richard P.
The rental itself was excellent. The website was useless. I ended up chatting u-haul to search for locations and the phone numbers I was given were not answered. I was told "to go by the location and ask". In this times, that is the last thing i would want to do! I might as well drive down the road and stop everywhere I see a u-haul sign and ask!Reinaldo C.
Customer did not leave a comment.ELLEN B.
Was very old tire shop.Ulugbek D.
Customer did not leave a comment.terry S.
Customer did not leave a comment.Rachel H.
Customer did not leave a comment.Daniel K.
Customer did not leave a comment.Shaun P.
Customer did not leave a comment.Joanne N.
nothing I am U.S. Army Retired Fort Hood Texas and I would recommend no one I know in the military this business. To make a long story short because of the information I received over the phoneJames S.
Customer did not leave a comment.Dana T.
Dont over charge them like you did mekari doreen G.
Great Job To Everyone involved.Mark M.
Customer did not leave a comment.Desiree C.
Customer did not leave a comment.jeanette P.
Very poor U-Haul location and the guy was late getting to work did not even have my reservation in his system that I made a week prior he also did not have my equipment and I had to go to another location to pick that up after renting the uhaul he did not even get my name right on the paperwork then after I told him the mileage to my new house then to drop off the uhaul it would be more then 71 miles he said he added 20 miles for the pickup of the extra equipment then changed the mileage to 160 miles as it was 27 miles just to return the uhaul He never emailed me a copy of my agreement or any paperwork all I got was a text message about drop off and even that was wrong it said yesterday on Sunday and the guy here told me they are closed bring it back on Monday by 8pm Worst uhaul experience I have ever hadjashua S.
Customer did not leave a comment.jonathan A.
Customer did not leave a comment.Kyle L.
They should be able to print rental agreements. Even when they send by email, cannot open. This should not be a uhaul. location.Patrick P.
As always, the staff at Arkham Tires are very helpful and courteous.TC L.
Customer did not leave a comment.Ben P.
Great service/ Great equipment! No hassleGreg E.
The location is very run down and could use a good cleaning and painting BUT the gentleman was very friendly and helped us out. I had a truck reserved from Bell Tire but the people there gave my truck to someone else while i was standing there! Even though I had a reservation for over a week and spoke to the guy twice the week I was to pick it up. Bell Tire should NOT be a location for UHaul. the husband and wife running the place are incompetent.lorrie A.
Customer did not leave a comment.Keith B.
Customer did not leave a comment.david V.
Customer did not leave a comment.Marvin V.
My agreed upon pick up point for my reservation was not correct had to go to a different town to pick up truck. Called the number on my reservation and was treated Very disrespectful and hung up on. I will Never use uhaul again.Lawrence W.
Customer did not leave a comment.Joe I.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.Candise H.
Very helpful and freindlyPaula S.
I was supposed to pick up my rental at 8:00 AM, but the store employee was running late and didn't show up until around 8:15AM.Jeff W.
This dealer needs to make sure they are being professional, doing routine inspections and customer briefing of U-Haul rules and regulations. None such action was taken other than the dealer sending a contract to the customer via email.James M.
Customer did not leave a comment.Duncan R.
Great experience and excellent serviceRene C.
Customer did not leave a comment.Brianna W.
I booked my reservation with Ave O Bell tires. I did not get any notification that the reservation was changed. My husband drove to bonham texas because I did not get told we had a different reservation he did not get home to our new house until 1:30 am. I am so upset with uhaul. The man did give my husband 50,00 $ off but that was not enough because u-haul did not send me a change where I would pick up. I am so angry with this experience.Wendy C.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.Cory B.
Company was nice and very helpful, I didn't receive a fuel diagram so I had to guess at the fuel, I believe I was over charged. but what are you going to do?? It is done now.Richard S.
It is a tire shop so it's not clean but because tire shops always look like that. It wasn't dirty, just looked like a small tire shop. The attendant was helpful.Vanessa A.
Customer did not leave a comment.Darrel T.
Building hard to access and does not answer the phone. Even during business hoursWayne B.