Weird that I'm being charged for almost 45 miles when I only drove less than 15 miles. Seems Uhaul is ripping me off. They're the monopoly so I'm screwedMichael S.
Customer Reviews for Arkham Tires
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Belton, TX 76513
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Always 5 star serviceMichael S.
I had reserved 12 blankets but he had none.RICHARD M.
A++ serviceNATHAN L.
The address is not correct, there was no one there, just pointed to the back and said drop it there. I asked for a receipt, he said email and walked off. I tried to call them but the voice mail was ful and no one answered. Not good...Larry D.
5 star service best uhaul dealer in Central TexasMichael S.
5 star service every timeMichael S.
This dealer gets high praise from his tire and uhaul rental customers including from me. Please fill his yard up with 20' and 26' box trucks to better service our area in Belton, Texas area.Michael S.
Agent handed me the keys and said rental was good to go. Got home and opened the back. Had ordered 2 dozen blanks. The blankets were covered with grass and heaped in piles in the Auntie's attic. I started picking up the blankets, shaking out the grass, and folding them. I had ordered 2 dozen blankets but there was only 1 dozen in the truck. I immediately called to location and was told 'Yah uhaul will be crediting you for the missing dozen." I ended up not needing them but what if I really did?David W.
Know one was at the location when I was scheduled at 8am. I also could not get someone from UHaul on the phone to help with the 24/7 app set up for the rental. The app kept saying I was at the wrong location but I was standing at the box that held the keys. Nearly two hours after I was scheduled to pick up the truck the lease was completed. Definitely the worst overall experience I've had with Uhaul.Matthew K.
Le client n'a pas laissé de commentaire.Lester F.
This place closes at 3pm on Saturdays, and when we tried to check the trailer back in online, it never would go through. We called three different numbers (were on hold 2hrs total) plus the live chat trying to get it checked in, and no one could help. It cost us an extra 20 $in fees.Christopher M.
I put fuel in the vehicle immediately prior to returning it. The fuel indicator was read higher when I returned it than when I picked it up. (Above F at time of return.) Still, I was billed a fueling charge. Alas, I photographed the odometer at return, but not the fuel gauge. I didn't believe I had the basis for a protest without objective evidence, but I do have a reason to be dissatisfied. Lessons learned: save gas receipts and photograph the fuel gauge when returning U-Haul vehicles. Get the final rental bill on site, not by email. Don't trust the guy who says, â€œJust drop off the key. You're all set.â€David D.
Fast and friendly service!GUSTAVO G.
We returned the auto transport after hours and did not come in contact with any employeesTODD MICHAEL F.
Vendor in Temple was in an old gas station with busted windows and very poorly maintained. Did the contract in the parking lot. Did not have the padded blankets at this location. The person doing my contract was in a sweat soaked faded tee shirt, shorts, and croc shoes. Not the appearance of professionalism. Location was difficult to get out of. Had to jump a curb and drag the rear bumper of the truck just to get to the service road of I-35.JOHN G.
This place is a dump. You can't get anyone to ever answer the phone much less find anyone there. If UHaul ever tells me to pick up a truck from here again, I'll call PenskeRobert D.
I frankly rentedfrom this location because it WASN'T a U Haul mega centerMatthew D.
Stop using GMC older 26 foot box trucks. They are older models and Uhaul makes dealers use them locally and long haul locally if the F-650 models aren't available. Please stop.Michael S.
Le client n'a pas laissé de commentaire.mike S.
Le client n'a pas laissé de commentaire.AMANDA G.
Arkham Tires. Best Uhaul dealer in Bell County,TX. 5 stars service. Nicest and most intelligent guy in his industry.Michael S.
Le client n'a pas laissé de commentaire.Jong L.
Did not have the trailer originally reserved so we changed to an open trailersteve C.
Please get him 20ft and 26ft box trucksMichael S.
This dealership gets no praise enough. Customer service above 5 star. please let him rent 20ft and 25ft trucks as well as 15ft trucks. He will sell out everyday if given the opportunity. Best U-Haul dealer in Central Texas.Michael S.
Alfredo made the process simple and great customer service skills.GUSTAVO G.
Le client n'a pas laissé de commentaire.dave M.
Le client n'a pas laissé de commentaire.ROBIN W.
Awesome serviceVINCENT B.
Staff was excellent. Very friendly and helpfulSharon D.
The location was fine but the truck was filthy inside. We had to clean it before we could load our items.John S.
Very helpful and friendlyGreg O.
He's always a great guy to work withmichael S.
Back of truck was dirty. Like someone demolished a house and hauled trash off in truck and not cleaned afterwards. Also had a appliance dolly in back that I didn't order. And no moving pads that I paid for to use.JAMES T.
Le client n'a pas laissé de commentaire.Emily B.
Le client n'a pas laissé de commentaire.Robert L.
Again 5 star service. He's gold here in Belton Texas. Folks come to him firstMichael S.
Le client n'a pas laissé de commentaire.Karl P.
5 star service that's why he's the BEST in 100 miles in any direction. Send more trucks of various sizes. Make him famous.Michael S.
Le client n'a pas laissé de commentaire.Gary U.
Le client n'a pas laissé de commentaire.victor O.
Again always 5 star service. He needs lots of box trucksMichael S.
Le client n'a pas laissé de commentaire.glen P.
The person working there told me it was out back and didn't show it to me. I had to move a car hauler out of the way myself in order to back up to the trailer. He did not install it and only helped me when I pulled it up front of the store.Christopher N.
Please make his lot has many more F-650 26 foot box trucks to rent instead of trailers and 20ft trucks as his store has the best customer service anywhereMichael S.
Le client n'a pas laissé de commentaire.Fredrick D.
Le client n'a pas laissé de commentaire.Ronald H.
No masks were worn. Truck cab was not cleaned or sanitized. Dealer was very nice and helpful.Debra T.
nothing. the people there were great to work with. equipment was in good condition. No waiting.GREGORY P.
Le client n'a pas laissé de commentaire.Markese S.
This was just a drop off location, the one person I did speak with was helpful and kind.ARNEROLF S.
The vehicle was turned in much earlier than expected. And we dropped it off early. We were charged 20 extra for dropping it off early. There was no one there and we dropped off the key in the night drop off box. I think you try to squeeze as much money from your customers. I will not be using U-haul unless I really need too. Remember DO NOT DROP OFF EARLY THEY WILL CHARGE YOU.....Called in the morning to notify about early drop off no answer all day. But they did charge me for early drop off......Blanca T.
Le client n'a pas laissé de commentaire.Tony B.
Le client n'a pas laissé de commentaire.CALVIN B.
Le client n'a pas laissé de commentaire.RICHARD W.
Le client n'a pas laissé de commentaire.TC L.
Cancel this vendor contract and find another partner. Staff was present when I dropped off my rental at 3 pm on Saturday. I was told to drop the keys in a box instead of them checking in my truck. They were not open on Sunday so I called Monday Morning to check my status. I was told it had been checked in and was ok. When I expressed my displeasure I was told they always tell people to put the truck keys on the box, and then they check them in when they have time.David W.
Le client n'a pas laissé de commentaire.Adam E.
I had to drop the trailer off after the they were closed (8/8/20 at 3:00pm) but once I got my iphone set up no problem.Willie L.
Le client n'a pas laissé de commentaire.Edward E.
Le client n'a pas laissé de commentaire.Atul P.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.adrian C.
The gentleman was very busy helping another customer with a tire issue when I pulled up 25 minutes early. He did a great job multitasking and had me on the road in no time.Michael M.
Nice and lit up ,with ligts....eddie A.
Le client n'a pas laissé de commentaire.CHARLES O.
Le client n'a pas laissé de commentaire.TEVIN KESHON J.
Le client n'a pas laissé de commentaire.RAYMOND D.
Gentleman was extremely rude, he couldn't provide the blankets that was on our contract... no tape, boxes or the plastic wrap... had to go to another location to get all of that stuff. The uhaul truck was nasty, it had not been cleaned at all, inside or outside.Troy A.
Le client n'a pas laissé de commentaire.NICHOLAST C.
To hard to get the big truck inKimberly R.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Mike S.
Everything went perfect. From pick up to returning the trailer. I was very pleased. Will definitely be renting from this location againJuan C.
Le client n'a pas laissé de commentaire.Carla M.
Le client n'a pas laissé de commentaire.Larry H.
Le client n'a pas laissé de commentaire.Elizabeth T.
Le client n'a pas laissé de commentaire.Minnie B.
Le client n'a pas laissé de commentaire.SHARON RENE' C.
Le client n'a pas laissé de commentaire.darrell M.
When I opened the back of the truck, there was animal feces inside. Poor service. The absolute worst experience with any moving company I've ever had. Not just this location, but the entire U-Haul staff. On multiple occasions they made errors resulting in excessive wait times, Incorrect information regarding return times, and insufficient equipment. I was hung up on or disconnected on multiple occasions. I don't see myself doing business ever again with U-Haul.Richard P.
The rental itself was excellent. The website was useless. I ended up chatting u-haul to search for locations and the phone numbers I was given were not answered. I was told "to go by the location and ask". In this times, that is the last thing i would want to do! I might as well drive down the road and stop everywhere I see a u-haul sign and ask!Reinaldo C.
Le client n'a pas laissé de commentaire.ELLEN B.
Was very old tire shop.Ulugbek D.
Le client n'a pas laissé de commentaire.terry S.
Le client n'a pas laissé de commentaire.Rachel H.
Le client n'a pas laissé de commentaire.Daniel K.
Le client n'a pas laissé de commentaire.Shaun P.
Le client n'a pas laissé de commentaire.Joanne N.
nothing I am U.S. Army Retired Fort Hood Texas and I would recommend no one I know in the military this business. To make a long story short because of the information I received over the phoneJames S.
Le client n'a pas laissé de commentaire.Dana T.
Dont over charge them like you did mekari doreen G.
Great Job To Everyone involved.Mark M.
Le client n'a pas laissé de commentaire.Desiree C.
Le client n'a pas laissé de commentaire.jeanette P.
Very poor U-Haul location and the guy was late getting to work did not even have my reservation in his system that I made a week prior he also did not have my equipment and I had to go to another location to pick that up after renting the uhaul he did not even get my name right on the paperwork then after I told him the mileage to my new house then to drop off the uhaul it would be more then 71 miles he said he added 20 miles for the pickup of the extra equipment then changed the mileage to 160 miles as it was 27 miles just to return the uhaul He never emailed me a copy of my agreement or any paperwork all I got was a text message about drop off and even that was wrong it said yesterday on Sunday and the guy here told me they are closed bring it back on Monday by 8pm Worst uhaul experience I have ever hadjashua S.
Le client n'a pas laissé de commentaire.jonathan A.
Le client n'a pas laissé de commentaire.Kyle L.
They should be able to print rental agreements. Even when they send by email, cannot open. This should not be a uhaul. location.Patrick P.