Customer Reviews for Armando's Auto Repair Inc
(U-Haul Neighborhood Dealer)

Évaluation :

5

Bien

Évaluation :

2

I could not pick up the truck at the time I wanted and had to wait for an employee to help. Also took the employees multiple days to verify that I returned the truck.

Évaluation :

1

Please be careful with this Place they charge you more than what it supposed to. Are use a vehicle for less than 3 miles and they wrote that I drove 13 miles and that was a lie. I Will never go back to this place to rent one of your vehicle they rip you off on the mileage please keep a close eye on this place.

Évaluation :

5

Ver y goob servicios Ol San si recomiendo rentar aquí con esta compañía 👍👍👍👍👍

Évaluation :

3

When I went to pick up my vehicle, it took me an unusually long time to complete the process. I was the only customer there so I didn't have to wait in line. First, the system was slow according to the gentleman who was helping me I was playing with my phone while waiting it took so long. Then he asked for another contact for emergencies, which I gave him but he said the number is invalid. I gave an emergency contact when I reserved the vehicle online. Then he asked for another emergency contact, and then another. That's 3 emergency contacts. I spent like 30 minutes trying to get my vehicle keys because of slow system and 3 emergency contacts. Why do you need so many emergency contacts. 1 is all you need. The gentleman said it is what U-Haul system is asking and it wouldn't let him process my rental without all of this. Anyway, I just feel that the process could have gone smoothly had I not looked through my cell phone address book for 3 people to put down as my emergency contacts. I think 3 is excessive. Other than this the rental experience was fine.

Évaluation :

5

Everything was perfect.

Évaluation :

5

Armando is an amazing professional. Great service.

Évaluation :

5

Awesome service!

Évaluation :

5

People very friendly and great communication and customer service!

Évaluation :

5

el servicio es bueno

Évaluation :

5

Very friendly employee. I even got to the shop a half an hour before they opened, but they went ahead and opened for me regardless.

Évaluation :

5

Excellent experience renting at Armando's!

Évaluation :

1

I wasn't able to get the van at all ,sent me to another location, van was not available.

Évaluation :

5

Nice, fast transaction Nice, helpful, friendly people Nothing to change

Évaluation :

5

Armando the owner of the place was so nice and very attentive. We had no issues and everything was just great.

Évaluation :

5

Awesome customer service.

Évaluation :

1

I'm getting bill more miles then the ones I used. I'm glad I took pictures of the odometer to prove a point. This is very unprofessional and dishonest. I can't believe they were not able to do a complete check for me. I was just told to leave the truck in the front and that they would take care of the rest. And I would get my receipt via email.

Évaluation :

5

very cordial staff, nice to do business with.

Évaluation :

5

I had a excellent experience; all were courteous and swift. This customer is satisfied.

Évaluation :

1

The pick up location added insurance to my reservation without my permission and dispatch the equipment charging my credit card an unauthorized amount. I was on hold and transferred around uhaul customer service for 45 mins and had to file and escalation with a manager to reverse the charges. The owner of the location was very rude about the situation and denied any responsibility.

Évaluation :

5

I received a call from U Hall not Armando's auto repair. Stating that I did not turn in the truck. I returned the truck 30 mins a head of the scheduled time.

Évaluation :

5

Rien