Évaluations des clients Armor Storage Saddle Creek

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Armor Storage Saddle Creek

Cote générale :

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Thomas B.
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Le client n'a pas laissé de commentaire.

Frederick H.
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staff was very helpful

Kwanghyun K.
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Le client n'a pas laissé de commentaire.

HENRY D. | Expérience générale |
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In the nearly 3 years of having a unit never any problems. Just upgraded to a bigger unit. Will recommend this place to anyone.

Jason S.
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Le client n'a pas laissé de commentaire.

Dee A.
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Le client n'a pas laissé de commentaire.

John E.
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It will be outstanding if my refund comes through as it should. I paid for two days, since I didn't expect to return it within two hours, but the group worked quickly and I was able to return it before the 1:00 pm deadline, but she was not able to make the refund on my credit card. But that is supposed to be done and emailed to me. If so, GREAT!

Mark F.
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Great experience at this location!

Ali M.
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Gays Allways you are good friends and I like you and the next customer will see you how you are good too thank you very much

Mark G.
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Clerk did not know how to hook up trailer. Trailer was dented and dirty and smelly.

Johnny S.
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Online check in on Saturday needs to improve!

Chris S.
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Sara (at this location) is outstanding!!!!! She is A+++++++++. If I encounter anyone who needs to rent a truck, I wont simply recommend Uhaul, I'll refer that they to go and talk with Sara at the SaddleCreek location, and show Sara respect, she's worth her weight in gold!

JANET M.
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Th here are a lot of people that hang arojj in nd in the parking lot which was a bit uncomfortable. Please include return the key at g Th he end of the turn in process. I almost left it in the truck.

mohammed sayed N.
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Le client n'a pas laissé de commentaire.

Ali Mohamud A.
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you are Nice peaple thank you

Stephanie W.
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Le client n'a pas laissé de commentaire.

Del D.
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The lady at the counter was very nice and helpful. Thanks lady

Thomas W.
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I was told over the phone that this location was on Saddle Creek and Cuming. Not true. It is on Saddle Creek and Lafayette

Calvin L.
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Le client n'a pas laissé de commentaire.

Edward K.
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I want to specifically call out the office manager, Scott, for his excellent support. He was very helpful and went above and beyond to make sure our rental went without a problem. I cannot say enough about how good his treatment made us feel. Thank you, Scott.

Gary G.
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Gas guage was listed as 3/4 tank, after driving less than a mile or dropped to between 1/2 and 5/8. drove 27 miles, took almost 4 gallons to get back to 3/4. No adjustment made. Late on returning after lunch almost 20 minutes.

David N.
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Le client n'a pas laissé de commentaire.

Duane F.
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Le client n'a pas laissé de commentaire.

Adrianna S.
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More timely verification— I was alone at this location at 8am and a car kept circling and then pulled in to the lot to try to pick me up. It took at least 15 min to get verified.

Tom S.
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Stephanie did a great job and was super easy to work with.

PAT D.
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The service I was given was great. Thanks to the wonderful sales ladies, even the one off 5808 Ames I had. I truly appreciate her. WELL DONE SERVICE OVER ALL

CATHY H.
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Be sure the truck has gas. We rented a truck that was on empty & needed to get gas before going anywhere.

Brenda F.
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Everthing was just great

Randall H.
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great staff and service

Charlie S.
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Extremely professional and easy to work with. I really appreciated the positive experience. I truly did!

celest M.
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Very happy. Don't see anything to change.

David L.
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I rented a 15' truck and car carrier. I arrived and I was told by the only employee at the facility that I would have to hook up my car carrier myself because she didn't know how??? I also had to hook up my car by myself with no assistance. Do you know how hard it is to hook up a trailer by yourself?? I then had to drive the trailer out of a facility that is obviously no intended for a car carrier since I had to make a 90 degree turn with no ability to straighten out the carrier and there were security gates and concrete posts on all sides -- it took me over an hour in the heat.

Jacob M.
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It is a bad area in town and would not have gone here by choice. I was forced to use this location because there was a lack of trucks at my preferred UHaul location. Also a dolly was not provided when I requested one and will be working to refund that portion on my bill. Much worse than my other UHaul experiences but will continue to use the 18th & Cummings location.

tim R.
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Le client n'a pas laissé de commentaire.

Alicia G.
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Best Customer Service EVER!!!!

chrishawn C.
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The experience was quick and easy. I appreciate it

Steven D.
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Le client n'a pas laissé de commentaire.

Jodi V.
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We dropped off after hours.

Jennifer D.
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Le client n'a pas laissé de commentaire.

Robert S.
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They were great.

gary P.
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No recommendations

Letaleja C.
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Le client n'a pas laissé de commentaire.

Clara B.
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Le client n'a pas laissé de commentaire.

Andrew O.
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Le client n'a pas laissé de commentaire.

AMAR A.
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Le client n'a pas laissé de commentaire.

jasmine K.
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Absolutely nothing... customer service lady was awesome

jill K.
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Le client n'a pas laissé de commentaire.

Ingrid T.
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Thank you

Douglas J.
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Great!

marc D.
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Le client n'a pas laissé de commentaire.

William F.
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Your agent at the pickup location was super helpful. She even opened a few moments early to get me on my way.

Rebecca H.
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I couldn't get the website to work for check in or return but the gentleman that helped me was great!

Don K.
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Maybe expand your customer service to have more than one person at the front desk?

bobbie L.
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Le client n'a pas laissé de commentaire.

Ryan F.
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The only thing we noticed was one of the doors had an issue and the sun visor was broke.

anthony d C.
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Hours of operations extended to 6 pm or later Mon thru Fri

Whitney F.
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Staff was great and tried to help. Online reservation is not acceptable. I needed 2 Dolly's and neither were available at the location or anywhere she called. We would have made other arrangements had we known. This misrepresentation of availability needs to be remedied if you plan to keep customers.

ERIKA K.
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In terms of "clean," the truck had clearly been smoked in recently which I did not think was allowed? But I would rather comment on my van NOT being available and having to drive to two locations before I was able to get a truck that was bigger than I wanted. The reservation process was disappointing for sure...and then the U-Haul website was down and so the customer service agent at the place had to keep me waiting through no fault of her own. I was finally on my way with a vehicle at 9:50 when it was supposed to be 9:00.

Jungyeon C.
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Le client n'a pas laissé de commentaire.

Leonard F.
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Le client n'a pas laissé de commentaire.

Emma L.
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Le client n'a pas laissé de commentaire.

Maria S.
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Easy and professional!

Toan N.
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Excellent service. Good equipment. Highly recommended this location

Brian V.
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Customer service was well and good, but the trailer that was rented to me was in pretty rough shape. Worst thing about it was the track for the sliding door making it near impossible to open and close properly.

Collin W.
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The location is an area where a lot of people sit outside and around the vehicles -- I don't think it can be improved but that's why I rated it average. I'll probably go to another location next time.

Corey M.
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Le client n'a pas laissé de commentaire.

Mike M.
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I rented a 6 x 12 trailer for one day and was told the price would be much less than the 2 day rental cost that was advertised. Well, I was lied to- I had to pay the full two day cost!! The lights did not work right either-no tail or brake lights and yes, I checked my truck-they worked fine. Not impressed with your dishonesty!!!

DAVID R.
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Le client n'a pas laissé de commentaire.

Rae V.
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NW Radial Hwy facility had fast and excellent service. I wouldn't change anything about it.

Lawrence R.
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While the location of the facility can sometimes be sketchy, the flexibility and accommodating attitude at this location makes it easy to forget other rental nightmares.

Lawrence R.
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Le client n'a pas laissé de commentaire.

Natasha J.
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

Robert K.
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Le client n'a pas laissé de commentaire.

John N.
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Le client n'a pas laissé de commentaire.

Terrence F.
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Le client n'a pas laissé de commentaire.

Sandra W.
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Le client n'a pas laissé de commentaire.

brett R.
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I believe Shayla was the person I talked with she was very helpful at the Radial Hwy location.

Anne P.
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Le client n'a pas laissé de commentaire.

Jeff M.
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Shayna the lady at the office is very polite and friendly me and my wife really like her and she is very professional would recommend anytime

James S.
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Le client n'a pas laissé de commentaire.

CHANTE H.
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I was overcharged for insurance I didn't ask for. Confusing process.

Katie C.
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Le client n'a pas laissé de commentaire.

yettie C.
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Great

Margie S.
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Le client n'a pas laissé de commentaire.

Lachelle H.
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Le client n'a pas laissé de commentaire.

Kjirsten F.
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no heat in the uhaul, agent was not in the store at pick up time and kept being on the phone while getting pick up situated

Brian B.
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Shauna provided great customer service. She was professional, courteous, and helpful. Thank you!

Jeff D.
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Le client n'a pas laissé de commentaire.

Timothy P.
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Continue your friendliness, helpfulness, and continue your excellent products in boxes and well maintained vehicles and these speak loudly and clearly for you. Thank you in aiding my recent move.

Terrence F.
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Le client n'a pas laissé de commentaire.

SUSAN B.
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Le client n'a pas laissé de commentaire.

Annie K.
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Le client n'a pas laissé de commentaire.

BRIAN J.
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It is nice to know I can rent a Uhaul without a credit card. Thanks

shayna V.
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Very fast and convenient service. Would use this location again and recommend this location to friends and family.

George H.
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Using the site for storage and it has been less than pleasant. I cannot for the life of me get the correct live person to call back to correct the matter all the wvile accruing fees. BBB up next.

Sara G.
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Le client n'a pas laissé de commentaire.

JOHN T.
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Very quick and helpful service!

BRIAN N.
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Excellent service!

Jarid B.
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5 minutes before pickup time (already in transit) I get a call saying my reservation has been moved as they've over booked at my original location. The new location is 7 miles the opposite way where my mileage literally tripled from what it would've been coming from the original location. I complained to Armor and she offered a discount on the mileage rate, which is nice they offered something.Just wish i had more notice of the change or that in my original call saying the reservation has been moved that they offered something when i told them it's literally on the other side of town. She didn't seem to care.

keyonna K.
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I was told I would only be charged for one day since the office is closed on Sunday and I was unable to return the dolly until Monday. They closed on Monday before I could drop off the dolly so I was willing to pay for the additional day bring my total charges to two days. I was charged for three days which is NOT okay. I was also not impressed with the customer service when I dropped off the dolly. The older lady was rude. I'd appreciate a refund of the $10 I was over charged as I shouldn't be responsible for not being able to return the dolly because the location is closed. Hence, the reason the customer rep told me I'd only be charged for the one day.

Non reviews have been submitted for this location.

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