Customer Reviews for Arrowhead Self Storage Canyon Lake
(Concessionnaire U-Haul dans le voisinage)

7 évaluations

160 Lorine Dr   Canyon Lake, TX 78133

(830) 899-2063

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(830) 899-2063

160 Lorine Dr
Canyon Lake, TX 78133

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Thanks Lora for staying beyond closing to help us get our father in law moved on a very rainy day!

Doug M. 
Évaluation :
1

This location did not have my U-Haul Keys available to me at the time of my pick up. They also did not help me through the proper check-in procedure. Because my keys were not available I could not pick up my uhaul until the next morning. I was over charged as a result of this and was told I would receive a call regarding my charges. I never received a call and had to end up calling myself. So my recommendation to improve your service is to make sure your third party locations understand that they need to have the equipment available for the customer on time and to have your representatives follow through on calling the customers when there is an issue

Bianca C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald B. 
Évaluation :
5

Great experience! I highly recommend this location to rent a truck!

Amelia A. 
Évaluation :
5

You sent me a text message telling me to drop off at Buds Fleet Sales. I drove several miles to this address at 11 AM on Friday and found it closed. I then had to find another location to drop off the truck and trailer. Arrowhead told me they did not handle trailers but when I told them the situation they agreed to accept the drop off. You should never recommend Buds PERIOD..

chuck T. 
Évaluation :
2

1. Within 1 hour of pick up, discovered the rear tire was punctured with a slow leak. This MUST have been fixed before renting out. 2. Had booked a10" van; you reneged at the last moment and gave me a 15' This costed me at least 100 $in gas due to low 8/9 mph - This is on UHAUL not location.

srikant R. 
Évaluation :
1

Staff is not profesional - lady who check us out was yelling that she does not know how to do the check out - she told us to take the truck and come back next day and someone will help us. She gave us Jose ( manager number) - we could not reach him . We were charged extra day because our reservation was changed ( from 3/24 to pick up 3/23 - so it moved our drop date). Horrible experience , staff, poor customer service, stressful on the move and overcharged at the end.

CHRISTOPHER H. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
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    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

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