Évaluations des clients Ascent Automotive LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ascent Automotive LLC

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Bobbi K. le

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It was very nice to be able to drop off the trailer after hours.

Joseph M. le

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Your fee set up is unfair. I used a trailer for two days but had to be charged a set fee, no matter if I used it or not. Also your one way fees should not be more than the rental on the trailer. 229 dollars was my cost. I used it for two days. Your advertising is misleading at best. A 30 dollar trailer cost me 229. Unethical and crooked.

Jeff W. le

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The location was a bit hard to find, the U-Haul sign was missing.

Wesley S. le

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Le client n'a pas laissé de commentaire.

Euginnia S. le

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Chris at the rental pick up was amazing, but everyone who worked for U haul corporate were difficult to work with and they changed my reservation 3 times.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Was spposed to drop off inLeadville, got sent to AVon! Given an address but there are 10+ stores at this address. Had to call and get teh name where to turn it in. It was down a hill and behind the store fronts. No one there and no cell service to log into app.

Theodore H. le

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Le client n'a pas laissé de commentaire.

mark s. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Le client n'a pas laissé de commentaire.

George P. le

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Have clean and bagged blankets and wash cab floor

Russell A. le

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Still need to be reimbursed for damages due to horrible truck with holes in it.

Jim H. le

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Joshua makes this entire operation work. Without him, it would fall apart.

STEPHEN O. le

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U-Haul is the worst to deal with. Your phone number is always busy, your online support is even worse. The only reason I use you is bc you’re the only company available.

Marcy K. le

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Josh was very easy to work with and very friendly and helpful

Bruce M. le

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Great

Eric A. le

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Drop off was seamless, I didn’t have to chat with a representative this time.

Donald H. le

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Friendly staff

Robert N. le

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Le client n'a pas laissé de commentaire.

Mary Jo J. le

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Attendant was most helpful and courteous.

Tania L. le

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Le client n'a pas laissé de commentaire.

Dylan S. le

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Have larger, more noticeable signage stating where to park the truck when dropping off after business hours and where to place the key.

Judy W. le

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Le client n'a pas laissé de commentaire.

Eric J. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Declan O. le

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Was able to do a night drop off for the truck as parking in the area is limited. Was helpful to be able to do the night drop basically. Thanks great staff as well.

Paul B. le

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Courteous and professional staff.

JOEL G. le

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Nothing. Josh was excellent. Explained everything clearly.

Dana O. le

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This location is VERY convenient ! I picked up the truck in a snow storm, and next day we noticed that there was significant wear on the right front tire. It was bald on edge! The drop off location is now aware of this! Suggest better inspection, but I was on a time limit.

gary w. le

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Le client n'a pas laissé de commentaire.

Kim C. le

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Le client n'a pas laissé de commentaire.

Eric P. le

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Le client n'a pas laissé de commentaire.

Lauren S. le

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Le client n'a pas laissé de commentaire.

BRIAN H. le

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Josh was very helpful and good looking!

Steven S. le

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They checked me in fast and gave me great advance notice how to return and park the van upon return. With the snow I can be difficult but they made it clear and easy. Great customer service.

Evan D. le

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I ended up not getting the van I had reserved and had to take a smaller vehicle which necessitated that I take more trips and accumulate more mileage. No one at the facility even offered to give me a break for the difference. Moreover, I didn't receive a final receipt and I feel I was overcharged. The gas was checked out on the larger truck I was supposed to have had and not on the smaller van I was given. I want to ensure I wasn't charged in excess for gasoline which I returned at the exact same level i took it at.

James K. le

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Joshua was a huge help on a quick turnaround for this rental -- awesome customer service!

valerie m. le

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Le client n'a pas laissé de commentaire.

doug r. le

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No walk around on truck , and moving pads were unavaiable

Brian G. le

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Le client n'a pas laissé de commentaire.

Samuel A. le

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Le client n'a pas laissé de commentaire.

Ron P. le

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There was barely enough room to people back the trailer into the drop off spot. Need a better designated drop off area.

Austin M. le

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Great Service. Clean trailer.

Austin M. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

Maria D. le

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Joshua at Ascent Automotives was very kind, helpful and even started my truck up to warm before I arrived. Outstanding customer service!

Renae P. le

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Nothing, our service in Avon was awesome, the young man in Avon was extremely helpful in ways he didn't have to be, he was very patient and very kind. In my opinion he deserves a raise.

melissa s. le

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I reserved a 10’ truck one month in advance for a cross country move. The order was unable to be fulfilled and I received a larger truck, which made packing more difficult as it was too large for my move. This is a failure on U-Haul’s behalf, not the local rental facility.

ian c. le

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Joshua is great - goes out of his way to help my requests every time I rent there.

LESLIE S. le

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Le client n'a pas laissé de commentaire.

. le

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Had no problem. Got hitched up, and was on my way. no muss, no fuss.

Steve H. le

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Le client n'a pas laissé de commentaire.

Robert T. le

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A total bunch of red necks jerks

Craig y. le

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Le client n'a pas laissé de commentaire.

Melynda B. le

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Online return tried to charge more money

ian c. le

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Joshua is very helpful and remains calm and smiles, even when he's in the thick of things.

Eric P. le

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I was having a bad day and was rude to Joshua. He stayed cool and was very professional.

Mike M. le

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Josh was very pleasant and helpful on the phone. Location is difficult to find without directions. Perhaps a U-Haul sign near the road...??

Brittany D. le

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Personnel was great.

GORDON H. le

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Le client n'a pas laissé de commentaire.

merrick r. le

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Le client n'a pas laissé de commentaire.

NICHOLAS M. le

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U all are THIEVES, I rented for 1 day, went less than my 25 miles, less than 7 hours returned, was told to return at Half full, which I DID! Now you charge me an extra $16.20 for fuel day after return AND NEXT DAY AN ADDITIONAL CHARGE FOR $12.01 SHOWS UP ON MY BANK ACCOUNT WITH NO EXPLINATIOIN. The charge is dated 11-5-18, TODAY is 11-4-18...!!!! Kindly remove BOTH charges IMMEDIATELY...I WILL challenge these bogus charges and will win, my pw reflects half tank, I have receipt for gas and a photo of tank reading at beginning and return. NICHOLAS 561.373.6747

Bogdan Z. le

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Awesome customer service ! The best!

douglas m. le

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Le client n'a pas laissé de commentaire.

Troy F. le

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Le client n'a pas laissé de commentaire.

Brian T. le

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Le client n'a pas laissé de commentaire.

Ted R. le

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Le client n'a pas laissé de commentaire.

Tom O. le

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Nothing. Josh is very good at getting you on the road quickly. I use this location all the time and am always pleased with them.

matt f. le

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In and out quickly on both sides of a local rental. Thanks Joshua!

ian c. le

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Joshua is so friendly and helpful - by far the best UHaul employee I've ever worked with! Which makes renting from UHaul for me, a no brainer.

Jeff R. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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Directions to facilities could be better. No front street signage. Very helpful to assist with online pick up.

Matthew S. le

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Super simple, everything was great. Could not have been easier, thanks!

David M. le

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Le client n'a pas laissé de commentaire.

marc r. le

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guys were super helpful, couldnt have possibly been any easier. thank you !!

frank m. le

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Everything was fine

mike m. le

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Le client n'a pas laissé de commentaire.

Kurt F. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Super easy and quick. Again, the rep' unhooked the trailer for me and I was on my way. The whole experience (given that moving is a heinous process in general) was refreshingly stress-free. Thanks so much!

Lynn G. le

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Le client n'a pas laissé de commentaire.

jim f. le

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Josh was great to work with. I had never pulled a trailer before and he walked me thru the process. Jim frein

Nona W. le

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Everyone was very friendly, helpful and professional.

Hal M. le

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Improve booking process and availability of equipment. I needed a truck for two days and only got one.

Carlos V. le

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Le client n'a pas laissé de commentaire.

John W. le

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The pick up/drop off locations were easy to work with. The experience with Uhaul as a company was frustrating and very unprofessional.

Kyle M. le

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Signage from the street would help in locating the drop-off area.

Rebecca W. le

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This is the only uhaul spot in the area so the fact that their quality isn’t great doesn’t matter. The shop was closed so I left my equipment and hoped for the best. The number I was supposed to call upon arrival wasn’t even the office where I was dropping off. The ladies I spoke to on the other end didn’t even know where to leave anything because they’d never seen it before. Not helpful for someone during a stressful time.

Shaun d. le

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Nothing more than helpful excellent service.

Phoenix P. le

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Le client n'a pas laissé de commentaire.

roger r. le

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Maybe keep a extra 6’ x10’ box truck handy.

Paul H. le

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Le client n'a pas laissé de commentaire.

Spencer S. le

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Le client n'a pas laissé de commentaire.

Mike C. le

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Made it soooooo easy to return equipment

jay b. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Excellent and quick service - very competent assistance with equipment hook-up and uncoupling from our SUV. You have to drive down the ramp and drive behind the topside merchants to the ground level behind what you see from Hiway 6. Look for the U-Haul sign. They have trucks, trailers, etc. there for rental.

Jacob C. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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hard to find and limited selection BUT the attendant was EXCELLENT; very polite, helpful and knowledgeable. I would rent there again any time.

David H. le

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Very efficient, professional and courteous representative.

Charlie D. le

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Better than I expected in every way

David R. le

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The people here could not be better!