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DEMETRICMALAY B.
Customer Reviews for Ashland Simply Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truckk has dragging brake shoe when in reverse. Transmission linkage is sloppy and indicates one gear off . Android app does not allow access to phone's cameras. Must leave app to take photos to complete rental agreement.
Donald R.This is the best U Haul location! The manager, Agi, is amazing. The customer prior to me was experiencing a delay returning the truck and Agi worked with both of us to reach a compromise return time for him and pick up time for me. Moves are so stressful anyway and I greatly appreciate her efforts to make us both happy!
CAROLYN P.The manager at Simply Storage, Ashland, VA, was exceptional assisting in the rental.
CAROLYN P.The location was easy to find and the manager was very helpful. However, the online check-in process did not work well. I was delayed over an hour while we attempted to get the combination to the lock on the cargo door. This limited my window and impacted my ability to do what I needed to do. The check-in and check-out process I would rate a failing grade.
Tim S.The employee was not as knowledgable as at the other location I used before.
thomasine W.