Customer Reviews for Asian G Mart
(U-Haul Neighborhood Dealer)

63 évaluations

135 Mitchell Rd   Listowel, ON N4W3K9

(519) 291-1535

Heures

  • Lundi
    Fermé
  • Tue–Sat
    De 10 h am à 7 h pm
  • Dimanche
    De 2 h pm à 7 h pm

Services dans cet établissement :

Pour nous contacter

(519) 291-1535

135 Mitchell Rd
Listowel, ON N4W3K9

Services dans cet établissement :

Heures

  • Lundi
    Fermé
  • Tue–Sat
    De 10 h am à 7 h pm
  • Dimanche
    De 2 h pm à 7 h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

aby J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca P. 
Évaluation :
1

Too many hidden costs. And disorganization I paid at the original time of order online, was charged more when picking up the equipment and truck and charged MORE when i returned the vehicle. I also had u haul call me twice to give me alternate pick up locations twice. And then assured I would not be charged any additional costs for km since it was much farther than I requested for pick up. Yet I was for the “additional” miles. Disappointed and will not recommend.

Ashley K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON R. 
Évaluation :
5

Wonderfull staff, highly recommended

Meghan S. 
Évaluation :
1

The attendant tried to tell me I didn't have enough gas in the truck when it was clearly at 1/4 tank. Also iffy on returning my deposit. It was a run around I didn't need after a long day of moving.

Celina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janie B. 
Évaluation :
3

I selected Mitchell but they didn't have the truck I reserved. Sent me to listowel. They also didn't have the size I reserved. Had to pay extra fuel for a 26 foot truck and not the 15 foot truck I reserved.

Jaimee M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIBIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GOKUL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill G. 
Évaluation :
5

The lady that was there taking my drop off was very helpful and considerate. The place was very clean and very welcoming This location deserves more than a 5 star rating

lukas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyle F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
3

The staff was not very knowledgeable about insurance packages/coverage. She thought it was for our content and not the truck damages.

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rakesh P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
4

have the truck swept out better!

SCOTT H. 
Évaluation :
5

It was a very pleasant experience renting a. 20 foot truck there and both girls were very efficient and pleasant to to business with on your behalf. Gordon Davey Listowel

GORDON D. 
Évaluation :
5

The entire process was fast and easy from start to finish. I would definitely use UHaul services again.

Carrie T. 
Évaluation :
5

Very helpful with my drop off. Would highly recommend this location.

LEIGHANNE M. 
Évaluation :
5

very pleasant and helpful, 5+ stars thank you very neat and tidy

JEFF A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Igor L. 
Évaluation :
5

Gas charge was taken without good reason. I filled it upto the mark but I was forced to pay additional 15 dollar for gas.

Narayan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey B. 
Évaluation :
1

i used UHAL for 2 Miles, they charged me CAD 11 for Gas for 2 miles.

Pankaj F. 
Évaluation :
3

Fix the truck. Had engine light on when i picked it up, NO air conditioning, and when i went to bring it back it literally stalled and died in the middle of a busy highway! Unacceptable!

Devin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn D. 
Évaluation :
4

The truck we rented had the engine light on already when we used it and this indicates to me it is not being properly serviced. The rental pick up people were great to deal with though.

Dennis N. 
Évaluation :
1

Tried to book online at my my local uhaul but the system showed unavailable and set pickup 30mins away. I called that location to see what was up and she told me that the size requested was not available at my local spot and that I would hv to pickup at their location 30mins away. Day of pickup I went drove there only to be told I was at wrong location and the trailer was at my local uhaul. Very frustrating.

MIKE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Bhargavkumar P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
3

Have the rentals at the location they are to be picked up at instead if having customers drive 1,5 hours one way for pick up.

Lynnette B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikalai K. 
Évaluation :
2

Although the staff were friendly they were very unclear as to the process for renting a vehicle, poorly on returning messages, poor customer service, long, long waiting to complete the transactions. We rented from this location twice, both consistently bad experiences.

STEVE H. 
Évaluation :
3

Please make sure you trucks are clean before someone picking it up. Back area was dirty with dirt and driver side door someone smoke and left the cigarette ash. Truck was not clean. I'm really disappointed

Syed H. 
Évaluation :
1

Train your people better, especially when customer is booking a truck and a dolly, I have had nothing but bad experiences with this new owner and the previous owner in Listowel, I will never rent from U-Haul again and will never refer anyone to uhaul...

Joanne V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAREN C. 
Évaluation :
5

Tell customers that credit cards are needed for rentals. I have had the best experience with u haul for over a decade. Merci

Norm P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin H. 
Évaluation :
2

An order was placed through head office after having challenges with booking a location. The girl at the location on the day of pickup could barely speak english and she went into the system and changed details creating problems for everyone with the special details that John (the most awesome rep at Head Office) had put in with regards to our rental. They rented us a UHaul with a cracked windshield. After calling UHaul head office and speaking with them myself, I was able to resolve the issue with the billing however, these people (at Asian G Mart) should not be renting UHauls...they don't have a clue what is going on.

TY H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LEONWEBER M. 
Évaluation :
5

Dropped off a little after closing by accident and they still accommodated me.

RYANDANIEL P. 
Évaluation :
1

The equipment is poory maintained, equipment ordered not there, staff can't speak English and doesn't know what their job is about. Website extremely difficult to use as well. Poorest experience I've had with uhaul.

JEFFORYB H. 
Évaluation :
1

took an hour to drive there. took another hour to get out of there.

Marilyn L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff C. 
Évaluation :
1

Our rental was booked as a 24/7 rental picking up at 8:00am. We arrived to pick up 10 min early in order to start the self pick up process only to find out the pick up location never set this up and we were required to wait until 10am. When I questioned the owner as to why we were able to select an 8am pick up and a 24/7 service when they don't open until 10am he said they do not offer that service. I still don't know why it was an option if they don't offer it. We even prepaid for the truck online so we could just arrive, pick up the truck and roll. "To save time" according to the site. That didn't happen. We even had to pay more before he would release the truck to us. All this put us back 2 hours for the day. Traveling 2 hours to pick up the truck and then having to wait another 2 hours. 4 hours in and we hadn't lifted a box yet.

JOHNG T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Erika K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Delford K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIELL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NORMAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
1

Pick up was for 10 am took until 11:15 am made me keep giving him my credit card number expiry date and three digit number made me give it to a person over the phone who I have no idea what he will do with it upon return argued over amount of gas drove 47 miles put 15 dollars gas in then had to go put another 7 dollars because if I didn't they would charge me 18 dollars definitely would not recommend or use this location again

JAMES W. 
Évaluation :
5

I was extremely pleased with the service I received at UHaul Asian Mart. The owner was personable, helpful and went above and beyond to ensure our rental went smoothly.

KRISTENJ F. 
Évaluation :
2

Signed up to pick up the truck remotely, which the site let me set the time as before the store opened, but when appointment time came around it told me to wait until the store opened to complete pick up. Luckily it was only a half hour until the store's opening time, except they didn't open at their scheduled time, another customer arrived just after me and happened to have the number to call them and got them to show up about 10 minutes late, apparently unaware they had people waiting for rental pickups. They had trouble finding my rental info and it ended up taking another half hour to get the key to the truck. Went out to verify the damage on the truck and there were a few spots that had damage that weren't in the photos. And someone else's rental contract papers were sitting on the floor of the cab, as well as a few bandaids in the handle of the passenger side door, so it clearly wasn't cleaned out very thoroughly.

RILEY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON F. 
Évaluation :
1

I waited over an hour to get a truck strictly because when I reserved I was guaranteed 270km and when I got there they were only giving me 152. The trip I would be making was about 450km.. after multiple phone calls and over an hour they ended up giving me all my km included in the rental cost so they did do that for me but because of the time it took to do this it took 2 hours out of my packing time and I did not get the truck for 2 full days.

NATASHACARLY A. 
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