Very great customer serviceLatasha J.
Customer Reviews for Ask Check Cashing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This is a great location to rent equipment from with incredibly helpful staff. I've used this location in the past and I will continue to use it when I have need for a large moving truck.Bennett C.
Not a professional provider. Very argumentative.Estoria K.
Le client n'a pas laissé de commentaire.Retha T.
U haul has always been good too me especially during the pandemic they helped me with over $1 000 of US starts paid for me I'll always be gratefulLogan D.
Tire was low on air truck was very shaky did not feel safeNICHOLE L.
Le client n'a pas laissé de commentaire.Mehdi A.
Improve availability at all locationsVaibhav Raman A.
Poor customer service I do apologize it took longer it was really hot today.. I was hung up on & not treated as a valuable customer ..horrible location will not use againHAMID S.
The a/c was not workingshanina M.
Le client n'a pas laissé de commentaire.KAITLYN S.
Folks running the place were friendly and kind. The equipment was clean and the checkout/check-in process was seamless.Anish S.
The people on the inside was very friendly to me and nice I'll definitely use them againApril B.
Le client n'a pas laissé de commentaire.kongyu L.
Le client n'a pas laissé de commentaire.Gregory G.
Will never use uhaul again. Shady, sketchy ways to do business. Take advantage of people with literally no customer support.MARCUS H.
Clean those nasty trucks Spray them in sanitism The insideLOUIS H.
Le client n'a pas laissé de commentaire.SAMUEL B.
The check engine light was on tire pressure light was on it was the worst experience I will never go back to a check cashing place.ALESIA F.
Le client n'a pas laissé de commentaire.Patrick B.
The trucks check light was on and it kept getting stuck the lower gears! I wouldn't recommend for anyone to rent from this location at allDEMARCUS M.
This was more costly then the other uhaul placesBlake B.
Worst moving experience ever! For starters, the key to the lock wasn't the right key - I had to buy a lock to secure the contents. Second, the inside of the windshield was so dirty I could hardly see out of it. Third, the front tire went flat just sitting in my driveway. I waited and waited for the repair person to show up, only to find that he/she had already been there to fix the tire. He didn't ring my doorbell, send me a text or anything. Fourth, the following morning when I needed to take the load to Greensboro, the truck wouldn't start at all - even when my neighbor tried using his truck to jump the battery. I called roadside assistance - the guy was very nice - but it was going to take an hour to get someone there to jump the battery. In the meantime, my neighbor kept trying to jump the battery and after about 30 minutes it finally worked. I was concerned about it happening again, so I kept the motor running while we unloaded. I am NOT at all happy with the experience and will never use Uhaul again!!Laura R.
Customer service is excellent the trucks is in good shape ! I would give it a 9 (Amos P.
Très bienANGELA H.
The lady who helped us check in was very friendly and helpful.Kaylan C.
Le client n'a pas laissé de commentaire.SULAIMAN A.
Le client n'a pas laissé de commentaire.ADA G.
Le client n'a pas laissé de commentaire.Chris S.
I have rented from this location several times over the last several years and have always had a positive rental experience. I would highly recommend this location, they represent UHaul very well!David D.
Check Engine LightCANDIS H.
Le client n'a pas laissé de commentaire.Philip K.
The failure of your online application to recognize existing, and or even newly created account, resulted in our inability to pick up the truck before office hours. This resulted in us having to wait around an extra hour in order to get the truck, as we had to wait for the office to open. This is an excusable and failure of U-Haul.Peter C.
My location for pick up was changed 3 times and then the last time it was changed I was not notified. plus charged for gas when we brought the truck back with a little more gas that when we picked it up.TIMOTHY H.
Le client n'a pas laissé de commentaire.Noah D.
I didn't get my truck until almost an hour and half after my reservation. I selected 8am with self-check-in, was told the evening before it wouldn't be ready until 9am, then the app told me I couldn't get it until 10am. The ONLY person who helped was at the site itself at 9:30am (even though the app said it did not open until 10am), meanwhile the people on the phone couldn't figure it out for me. If I could rate the process I selected which wasn't supposed to be working with anyone on-site, it would be 1 star.Amanda B.
Every thing was fine with me.Wesley S.
Le client n'a pas laissé de commentaire.BRIAN P.
Le client n'a pas laissé de commentaire.Kimberly W.
Le client n'a pas laissé de commentaire.Ann P.
Provide a full tank in order to allow the customer to return it full. It is a waste of time and money to try to return it 1/4 tank. Indeed, you likely do not allocate the overage to another customer, but pocket it by requiring the next customer to return it as given by the last.Debbie L.
Le client n'a pas laissé de commentaire.Carlos V.
Le client n'a pas laissé de commentaire.Garrick K.
Le client n'a pas laissé de commentaire.Roberta H.
The passenger side door was off the hinge so you had to keep slamming it repeatedly in order for it to stay shut and the inside of the cabin was smelly like sweaty guys moving some furniture. However it wasn't dirty. We informed them about the door and the inside we just sprayed Lysol in and that took care of the smell but otherwise we had a great experience.Thelma R.
The gal behind the desk was great but I set a 6am pick up which the guy working the evening before didn't get prepared so I couldn't pick it up until after 8. Also in a not so great part of townJustin K.
You changed my reservation location and truck size without telling me in advance. What the hell? I had to drive an extra 20 mins out of my way, wasting time I would have had with the truck.James V.
Edith the manager was superior.Danny E.
Truck broke down and I told them about it. They let it sit there for 6months before they picked it up. They are charging me for the entire time it sat there.Aaron M.
Truck needs maintenanceKayla C.
Le client n'a pas laissé de commentaire.Keona B.
Le client n'a pas laissé de commentaire.SHONTA M.
First, we reserved the truck for mobile pickup (no store interaction needed) at 7:30am, only to arrive and learn that they had changed our reservation to in-store and we had to sit there and wait until 8 when they opened to check in and get the keys. Second, we reserved furniture pads at checkout and did not find out until arriving on the morning of our reservation that our location didn't have any furniture pads available. Both of these issues should have been communicated to us in advance.Rachel C.
Le client n'a pas laissé de commentaire.Daniel Y.
I was a little worried about this location, but I found the staff to be very pleasant and helpful. They made me feel very comfortable and they were extremely courteous. I have never rented a u-haul before, but they took the time to explain the process to me and I would be happy to go back tomorrow and do it all over again!Brooke M.
Was just upset due to i lost almost an hour of my time due to my location for pick up being changed when my email confirmation was completely different. Went to my email pickup location because that is where I choose to pick up the truck and them not having me in their system. The truck was clean but didn't shift into gears very well and seemed hard to accelerate to the correct speed.Leandra L.
website check in took too long. Also wasn't expecting to need two people to verify that I can rent a U-Haul.Sarah R.
Hire a guy to put the dollies on truck!Kenneth J.
Le client n'a pas laissé de commentaire.Tammy B.
Sketchy neighborhoodMichael H.
Le client n'a pas laissé de commentaire.JOSEPH G.
Thank you for your servicesGLORIA J.
Le client n'a pas laissé de commentaire.MARINA M.
Customer service was excellent. As UHAUL is one aspect of this business, there were many people coming and going in a small tight space.Vincent M.
No paper work sent me on my way the price was 100 dollars more than what I saw on line I have used uhaul a lot ,I never use again I was told truck would be in Fuquay Varina NC but I had to go 30 miles out of my way to pick the truck upKENNETH B.
Le client n'a pas laissé de commentaire.Grant P.
Thank you. This time the rep was through and kept things moving and proved to be efficient and dependable.LULA D.
Employees was very rude and non understanding and tried to scam usRakuan R.
The person I returned the truck didn't do anything but shake his head when I showed him the rental question. I wasn't sure if he was supposed to inspect the truck or ask me any questions but there was no further interaction.James H.
Le client n'a pas laissé de commentaire.Julissa T.
Le client n'a pas laissé de commentaire.Ivan K.
Le client n'a pas laissé de commentaire.Heather W.
I went into the location the day before I needed the equipment and reserved what I needed. When I arrived the next day, another employee (new) informed me that he had just rented my equipment to someone else. Another employee got involved, found the equipment for me at another location, and issued me a partial refund.daniel C.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Nicholas P.
Le client n'a pas laissé de commentaire.PEGGY H.
Owner of facility was fine. Cab of truck was dirty & smelled strongly of smoke. We had to wait 45 minutes past our scheduled pick up time before truck arrived. Parking area was very crowded - people parking everywhere, not even in parking spaces which were very limited. Truck was difficult to back up due to the outside inventory of the store- bikes, washers, dryers, windows/doors. A place on the other side of the building might be beneficial but that is part of their car lot too. Process of paperwork went fine.Dwayne M.
This location and people were great. I'd rate the overall experience positive, but less than excellent because we were moved from a UHaul location within 2 minutes of our home to one that was 10-minutes away. Not the fault of Ask Check Cashing.Scott M.
Le client n'a pas laissé de commentaire.Mohamed Z.
Everything was great!NAMEE B.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.NAMEE B.
Le client n'a pas laissé de commentaire.Daniel H.
The location was an absolute dive and we were given a vehicle with wet paint the transferred from the floor of the truck to our furniture and then into our carpetSteven E.
Le client n'a pas laissé de commentaire.NAMEE B.
Le client n'a pas laissé de commentaire.Oliver H.
Nothing. I'm sure I'll be back!!Heather O.
Le client n'a pas laissé de commentaire.Yolanda B.
Everything was fineWILLIE C.
Abdul was great when i picked up. Other staff super helpful when i returnedMichael F.
Le client n'a pas laissé de commentaire.ELAINE R.
I like that they stay open later on Sunday but the truck was so smelly UghhhhChawntina T.
Le client n'a pas laissé de commentaire.ROBIN G.
Le client n'a pas laissé de commentaire.NORDEEN H.
Le client n'a pas laissé de commentaire.CORLANDA S.
Don't allow this particular business to be a UHaul location. Guy barely said a word to me.KEVIN L.
The check engine light was on, it needed power steering fluid in it, the brakes we're bad. Everything else was good.Angel O.
Le client n'a pas laissé de commentaire.Devin W.