Le client n'a pas laissé de commentaire.
kate C.
Customer Reviews for ASM Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The gentleman that first greeted us and briefly assisted us was very friendly and patient. After having issues with trying to log in to complete my online check in Aus came in to assist. Aus was AWESOME! He was as friendly and as patient as the first gentleman. He delivered 5 star customer service. He treated us as if we were family.
ALONZO A.The personal service provided at pick up location by "Aus" (ASM Auto) was "second to none!" Not only did I get the guidance and assurance that all would be OK with my first phone app. rental when I called to confirm my reservation, I received a timely follow up call upon my off hours vehicle return, just to make sure I was OK and satisfied. I very much appreciate the rare customer service provided!
Don B.â¤ï¸👍
Muhammad A.The place felt sketchy
Hannah E.bad wifi
Steven K.The phone check in and out is combersom but ok in the end
Caesar M.Mobile checkin and drop off were so easy and fast!!
Amanda L.Uhaul phone check-in to get the keys is HORRIBLE. We waited over 20 minutes for the approval. We eventually got someone in the chat that pushed the approval through. Just HORRIBLE. After that everything went smoothly and as expected.
Monya J.Very fast
George B.The representative was friendly & curtious ..I was quite satisfied....
rita G.The website interface made the entire thing a choir to do.
Gunner G.Very helpful in getting pick-up done
DAVE B.The website was a bit wonky when picking up, so I had to call the uHaul number for help. That sorted the issue out.
Ryan G.Very kind and friendly service - extremely accommodating and especially in an unfamiliar location. Exceptional.
Laura V.Check in process using app took a while waiting for approval. Would have been nice to get the approval process taken care of ahead of time instead of me having to wait outside in cloudy cold weather. Luckily it was not raining.
Benjamin C.Love these guys. Super helpful. Clean nice place to wait after return. Totally recommend them.
Genevieve C.