Évaluations des clients Assured Storage of Winston Salem LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Assured Storage of Winston Salem LLC

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Jaehong K. le

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Le client n'a pas laissé de commentaire.

Perry R. le

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You could have someone in the office at all times, It is very frustrating to drive to an establishment only to be greeted by a sign that says either "gone to the bank" or "At the storage units" especially when they are not at the storage facility or bank and be back shortly and shortly doesn't come. This happened to me 2 of the 3 times.

Lasandra C. le

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Le client n'a pas laissé de commentaire.

Edward O. le

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Agent was super helpful and courteous

frieda g. le

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Le client n'a pas laissé de commentaire.

Terrence s. le

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Great staff as well

ANTONIO C. le

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Le client n'a pas laissé de commentaire.

Justin F. le

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Your online account system sucks. I couldn't pick up my rental on time because you'll have issues with your email tracking system. This experience was very frustrating. Thank goodness the store representative was able to process/modify the reservation. She was a Godsend. Your online system stucks!

Keren W. le

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Le client n'a pas laissé de commentaire.

Pamela M. le

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Le client n'a pas laissé de commentaire.

Rebecca L. le

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The employee did not seem very confident in knowing the process of checking out a truck. I had made the reservation online and felt it should have been a pretty simple process but it took an hour. She continued to answer phone calls before completing business with me, a customer that had been waiting in the store. I understand she was the only one in the office and is required to answer the phone but I felt she should have put them on hold until we finished rather than completing full reservation orders, etc while I just stood there. I have rented from Uhaul numerous times and it normally goes very smooth.

JOHN T. le

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Le client n'a pas laissé de commentaire.

Jasmin W. le

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Le client n'a pas laissé de commentaire.

craig s. le

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When picking up the Uhaul the customer service was good. When I took the Uhaul back the customer service was Bad. The lady told us that we had to fold the moving blankets and I said that Vickie didn't say anything about that and she said if I would take them inside that she would fold them. When I paid and was getting ready to walk out the door she said she was just joking about us folding. WHAT kind of people do you all have run these places and I don't appreciate her cussing me either when we had a misunderstanding over the fuel.

kendra a. le

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I would only recommend this location to someone if the customer service were to improve. The lady at the counter was not very friendly and did not explain things well. And while we had to wait along with others there was a man sitting at the front with his legs crossed doing nothing. Even if it was his job to do nothing I feel like he could at least greet people as the approaches the counter.

Dennis F. le

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My reserved truck was ready and waiting. I had filled out my info in advance on-line, and it was all in order. Only took 5 minutes to finish pick-up, and about the same for return. Very smooth.

Kristy W. le

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Le client n'a pas laissé de commentaire.

MARQUISHA C. le

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Uhaul in general is just way to expensive.

FLORI T. le

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Le client n'a pas laissé de commentaire.

Luke H. le

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Le client n'a pas laissé de commentaire.

Elsa R. le

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Le client n'a pas laissé de commentaire.

Shonte W. le

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Everything was great. Just don’t know how my bill jumped $30 for no reason

John H. le

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It was only 2 minutes from our destination so that worked out well for us.

Deborah W. le

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Excellent experience.

LYNN B. le

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no improvement required as I can see.

Mary M. le

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Le client n'a pas laissé de commentaire.

Shamece D. le

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Le client n'a pas laissé de commentaire.

Albert J. le

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Le client n'a pas laissé de commentaire.

Jeremy D. le

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The interior of the back of the truck was sandy and had a fair bit of glass in it when I picked it up. I had to take time to sweep it out at home before loading up. I wish that had been noticed when it was returned and remedied. I also wish the return instructions had been more clear. All together it worked out though, so I am not that upset.

Idus S. le

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Le client n'a pas laissé de commentaire.

rodrick m. le

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Nothing

David H. le

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Le client n'a pas laissé de commentaire.