Customer Reviews for Assured Storage
(U-Haul Neighborhood Dealer)

68 évaluations

111 Collier Rd   Clarksville, TN 37042

(931) 431-2001

Heures d’ouverture

  • Mon-Sat: 8:30 am–5:30 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(931) 431-2001

111 Collier Rd
Clarksville, TN 37042

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8:30 am–5:30 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Bernardo Ruiz Sotomayor 
Évaluation :
5

She was very friendly and made the checkout process fast and easy!

Michael Lirot 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey Vitucci 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breonna Stanley 
Évaluation :
5

Good customer service

Rachid Mouhoub 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ASHLEY EUGENE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gidggeth Gamarro 
Évaluation :
5

Awesome staff and great customer service!

Timothy Crawford 
Évaluation :
5

The tire kept going glat

Steven Carruth 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chase Clark 
Évaluation :
4

I accidentally clicked back on the home page and now it won't let me go back and take a picture of the back of the truck. I took one and have it but don't know how to send it in.

Derek Patton 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trinetta Brooks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn Goddard 
Évaluation :
4

Low tire pressure on U-Haul was told to fill the tires.

Kirby Delk 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alton Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Stanley 
Évaluation :
5

Customer service rep was very professional as well as courteous.

Quentin Scott 
Évaluation :
5

The manager was excellent. She was training a new employee also and showed patience, kindness, and efficiency. Truck clean and well maintained. Everything was quick and easy.

Susan RedmondVaught 
Évaluation :
5

The lady that helped us was super friendly and a pleasure to work with! I would recommend her to anyone I know!

shannon hall 
Évaluation :
5

Fantastic experience all the way around on both ends of the trip. Just wish that the vehicle had cruise control. Driving 500+ miles, it gets hard on the right foot being on the gas pedal the entire time.

Randall Hartmann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERNANDO SANTIAGOTORRES 
Évaluation :
3

I haven't received my refund. I returned the dolly the next morning and I have yet to receive my refund since I'd been charged for the dolly. Every time I call, I don't get an answer. I've left messages and have not gotten a call back. I would like my money

dorinda walker 
Évaluation :
5

Great service

Roosevelt Horton 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Masroor Ali 
Évaluation :
5

UHaul changed my pickup location one week out, this location couldn't support any of the equipment/blankets that I had in my original order request. Be aware you may have to hunt from store to store to find items to help in your move. Otherwise this was a good, quick and easy location.

JOHN ANDERSON 
Évaluation :
3

Prices are ridiculous

Tyler Pratt 
Évaluation :
5

She was very sweet and held the truck for me and the other lady had a sweet attitude

CRYSTAL ZIEGLER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELDON CONRY 
Évaluation :
1

Terrible delay on after hours pick up. Was promised a $50 inconvenience discount but never got it. Due to the delays that were caused by uhaul I couldn't finish in the reserved rental time so had to take rental back the next morning by 10am. I was harassed by the drop off point and upon returning the unit was scolded by the management along with being fussed at by the person needing the unit. Charged an extra day as well for issues along the rental process that were not my fault. Very unpleased and have always used uhaul. Equipment was fine the service was among the worst I have ever dealt with.

JAMES JOHNSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBEKAH WAIBEL 
Évaluation :
1

Le client n'a pas laissé de commentaire.

NATALIEANNE SLUSHER 
Évaluation :
5

The experience was easy and Stacy was very helpful and polite

STACY KELLEY 
Évaluation :
5

.

Michael Churchill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Brenner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARRY JOHNSON 
Évaluation :
5

Make the star markers for identifying prior damage larger for customers

Larry Chapman 
Évaluation :
4

Great service had no problems at all. Thank you

KRISTY NUGENT 
Évaluation :
1

Truck was dirty, they left window sign in truck. Truck had food in it.

ROBERT SENE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Quiles Hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOLOMON THOMPSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

VICTORIA MOSLEY 
Évaluation :
5

Very courteous and helpful staff

Richard Blair 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN CRUSE 
Évaluation :
3

Be open till 6

Kristen Wells 
Évaluation :
1

The whole reservation was the worst experience and has probably pushed me away from using uhal. Took almost 2 hours just to get into the truck.

KARLIE FRANKS 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anterrio jackson 
Évaluation :
5

Where is the money that was on hold

Willie Nelson 
Évaluation :
5

Very good customer service Ryan was excellent to work with. Would definitely rent from them again

Mara Scheel 
Évaluation :
3

Guy was rude and had air pods in whole time. Didn't greet me. Just read / asked me the questions his phone told him to.

Evan Taylor 
Évaluation :
2

Location needs lights in order to see the drop box and needed a labeled spot for uhaul drop off vehicles.

Kyle Barba 
Évaluation :
5

Courteous friendly staff!

DAVID WEBSTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin Hay 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Hobbs 
Évaluation :
5

The gal that took care of my rental was very cheerful, helpful and full of smiles! Great Service!

Dawn Brown 
Évaluation :
4

all went well, nothing to add. thanks.

William Obrien 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel Morales 
Évaluation :
5

Never change the great service!

MARY NELSON 
Évaluation :
2

We were charged the additional insurance that we did not want. We went over budget by 200 dollars due to the insurance and the additional taxes on that insurance. We asked for it to be refunded and the lady at the front desk acted like she didn't know how. She told us to call Uhaul and we did. They 800 number told us to contact the pick up location for the refund. We left a voice mail and they never contacted us. So now we're 200 short of what we need. Please call me at(479) 644-1164 if possible to get this resolved.

Steven Griffin 
Évaluation :
1

We had a miserable experience. We placed our reservation online but the rental facility closed before we arrived with the tow dolly left out front. After much debate, we went ahead and hooked it up and took it. We rec'd a phone call the next day being told we shouldn't have done that...(um, OK...where were your ppl and why was it left out front for us?). We went to return the dolly (early) and the woman manning the desk at the rental facility refused to take the dolly. She said "I don't deal with the trailers" and sent me down the road about 3 miles to a separate facility which had NO room. The people at the second facility said the woman and the 1st facility pulled that all the time. I called transportation who told me the 1st facility had reported we didn't return the equipment and had charged a late fee??? Transportation made note that wasn't accurate and told me to go dump the dolly in their parking lot. When I voiced my concern about not checking the dolly in properly I was told to take pics. Just....wow. Never again.

Ken Stallworth 
Évaluation :
5

The pickup and drop off was Great!! Quick and very effecient! Thank you Uhaul!!

Sylvia Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon Krieman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Hite 
Évaluation :
5

Great Customer service from both of the employees I dealt with

MARION WINE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA SINGLETARY 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kyle price 
Évaluation :
5

Simply keep the GREAT STAFF that you have at this location. Angie and Georgia provided me with great customer service. When I need a U-Haul Truck in the future they will get my business.

Loren Roger Richards 
Évaluation :
5

Very helpful and friendly!

Kristina Bates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lizmarie Jorge 
Non les évaluations ont été soumises pour cet établissement.

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