Friendly, equipment was clean and ready to go when needed. MerciJOHN S.
Customer Reviews for AST Pitstop LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Redlands, CA 92374
(Located between Texas street and Orange ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : 10h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JENNIFER H.
Straight forward and honest, made for great service.JONATHAN B.
Le client n'a pas laissé de commentaire.tresa K.
Le client n'a pas laissé de commentaire.LUCAS C.
Great service. Awesome!MICHAEL R.
Le client n'a pas laissé de commentaire.AARON M.
The representative was very curteous and helpful, both with pick up and drop off. Excellent service. I would highly recommend this office for UHaul rental.DANILO V.
First: Alabama Redlands was my original location. They never answer their phone. They changed locations ans never notified me. They lied. They never answer the phone. Second: the new location is not well lit. Dark and scary and unsafe. Vehicle was dirty with barely any gas. Truck is not new obviously but besides that ran fine. Just had a lot of dents and was filthy inside. I don't think I'll use this service anymore. You always manage to screw up the orderCAROL V.
Le client n'a pas laissé de commentaire.MALKO M.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.GARY R.
Le client n'a pas laissé de commentaire.DINA R.
Excellent service à la clientèle. Will rent here again! Merci!EALEEN W.
Don't take pictures the customers, shows you don't trust them. It is very offensive as well. And please clean your trucks. The pickup was grossLEAH T.
Nothing, excellent service all around, very friendly staffTROY M.
Le client n'a pas laissé de commentaire.Isabel O.
Le client n'a pas laissé de commentaire.David M.
Again had to vo to 2 locations our oringial location on Alabama refused truck and trailer the location where yo drop at was closed z d we couldn't disconnect or car from trailer so a 3ed location pit stop finally offered to take care of things for us they were most helpfulPatricia R.
Very helpful staffJAIVEER R.
Le client n'a pas laissé de commentaire.SAMUEL D.
Le client n'a pas laissé de commentaire.JOSE D.
Junior/Jesse is 11/10MICHELLE F.
The truck was shaking after 40 mph. It I was scary . I will never rent again from U haulAHMED K.
Amazing, kind, professional, and quick servicesCAROLA H.
Service was fast and friendly.BRETT S.
Return was completed during off hours.Timothy O.
Le client n'a pas laissé de commentaire.KEITH S.
Everything was great! I will definitely go back. Très sympathiques et professionnels.AZUCENA M.
Le client n'a pas laissé de commentaire.HUGH F.
Le client n'a pas laissé de commentaire.Nathan M.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.TABITHA G.
Great customer service!ADAM H.
Did not have the blankets (12) that I ordered at time of pickup. I had already gotten home when I realized that they hadn't put the blankets in the truck. I noted that they closed at 5pm and hurried back to get the blankets. When I returned at 4:25pm they were already closed and I caught the last employee closing up. I inquired about the missing blankets and he gave me what he could find, approx. 6 blankets. He was going to get his boss to refund for the missing blankets but it didn't happen. On the other hand Aaron at the drop off location was the real trooper here.Scott C.
Le client n'a pas laissé de commentaire.PAUL B.
Pit stop exceeded my expectationsâ€¦excellent customer service.DERIK O.
Le client n'a pas laissé de commentaire.DANIEL C.
all ways have a trucks for us.DON S.
Le client n'a pas laissé de commentaire.WILLIAM H.
Le client n'a pas laissé de commentaire.SHOBIAN C.
Le client n'a pas laissé de commentaire.ATTILA B.
Le client n'a pas laissé de commentaire.JAMES A.
There wasn't anything wrong with this location. The issue lies in the online servicing and billing. We were told that we would be charged 142 $after we added a day we were told the new amount would be around 195 $after insurance + 40 $day rate. After the contract was closed, they over charged us at 240 $and charged us for the original amount of 142 $. So we were double charged and incorrectly charged. On top of that, the phone lines are always busy and no one is ever available to take our call to resolve the issue. I don't think this is necessarily a front line worker issue. This is an internal issue that should be solved from upper management. Shame on you guys. Please call me to correct this concern.RACHEL B.
Le client n'a pas laissé de commentaire.DON S.
Le client n'a pas laissé de commentaire.Luke R.
Le client n'a pas laissé de commentaire.kristen C.
It was fine, they were closed but the guy on the phone number on the front door answered quickly and made drop off very easy. The 4 star rating was just due to a lot of homeless/druggies hanging out around the parking lot area and I had my young son with me. Nothing that was your fault.Ryan B.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.MICHELLE L.
The return staff was really goodCHRISTOPHER B.
These guys and girls are the best, that's it!JASON S.
Actually one of the easiest equipment rentals I've experienced all done with professionalism and great customer service. This is now one of my preferred locations. Merci.JASON S.
Le client n'a pas laissé de commentaire.ESTEBAN R.
Le client n'a pas laissé de commentaire.Jay L.
Waited 40 minutes even though a prezcheck in was done. Place did not tell us it would be closed qhen we dropped of and was not told how to take off the trailer or even where to park it.Daniel R.
Le client n'a pas laissé de commentaire.Casey O.
Le client n'a pas laissé de commentaire.LYNN C.
Le client n'a pas laissé de commentaire.Sidney L.
Le client n'a pas laissé de commentaire.NANCY M.
Le client n'a pas laissé de commentaire.Sara L.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.AL C.
Great service. Fast and easyLISA P.
Le client n'a pas laissé de commentaire.FERNANDO J.
very helpful and accommodatingDAWN C.
Le client n'a pas laissé de commentaire.ELLIE R.
Le client n'a pas laissé de commentaire.Nayse V.
Le client n'a pas laissé de commentaire.PATRICK M.
As long as "Sonia" who works at the Uhaul next to Denny's on Alabama doesn't ever come work here, you guys will always be A 1 to me, thanks for actually going above and beyond for us, greatly appreciate you all.VERNELL B.
Le client n'a pas laissé de commentaire.Stephanie Y.
Le client n'a pas laissé de commentaire.JASON G.
Honestly, they were at efficient, quick as possible, and they made sure I understood How to drop the truck off, and where to leave the keys.NANETTE W.
The rep was great. No issues and the rep knew his job well and had us on our way in a timely manner(pickup and drop off).ART M.
It took me about 5 hours to get me on my way from the time that I picked up my original dolly to the time I had the actual one that I ended up with. What was a one day task turned into a two day ordeal that cost me lots of time and money. Next time I will think twice before I think about renting from u haul.HORACIO G.
Le client n'a pas laissé de commentaire.NORMA D.
Wash vehicle before customer rentsJOHN G.
Had to have roadside assistance because truck wouldn't start after trying for more than 90 minutes. Luckily, I had already off-loaded and was ready to take it back .Tech came and it started right up. Got it back to drop-location just fine. Junior at AST Pitshop was very helpful. I'd return there because of his great service.Owen S.
The staff is very nice and easy goingSTEVEN M.
Le client n'a pas laissé de commentaire.Ginger V.
Le client n'a pas laissé de commentaire.William C.
Friendly staff help out a lot 5. StarrrGARY C.
Le client n'a pas laissé de commentaire.LAUREL T.
Le client n'a pas laissé de commentaire.LESLIE R.
Nothing. Very professional peopleRon L.
Worst experience I have ever had there was pills that turned out to be a narcotic when we looked them up horrible what If my child had found them nasty dirty truckTristana B.
Le client n'a pas laissé de commentaire.ISRAEL R.
Le client n'a pas laissé de commentaire.ANDY M.
I did the mobile pick up. Staff was very friendly and helpful. Would use again if needed :)Devon C.
This location was amazing. No issues at all and the staff were friendly. Though I didn't have any issues with this location I did have issues with the location I came to prior to this one. I only came to this location due to the location where I originally reserved in advanced being overbooked and having no other available options. If it was not for this location I would have been unable to move which would have completely ruined my day.JASMYNE N.
I had a reservation for Monday, February 1, 7:00am. My pick up location was changed on Jan 31, to a location 17 miles away at 8:00am. I received a confirmation phone call at 7:30 am. I arrived at 8:05. I was sent to another location due to internet being down. The next location was unable to fulfill the reservation. I was sent to a third location, where I was able to obtain a truck. I was 20 miles from my home. You shouldn't have to go through four uhaul locations. JSWolvertonJANINE W.
Very helpfulCARLOS M.
Everything was great. People were so polite and very informative. Pricing was amazing. Cleanliness was also pretty great. Loved everything about this location.ELYSE M.
Le client n'a pas laissé de commentaire.Keith H.
Le client n'a pas laissé de commentaire.SHERRY C.
Le client n'a pas laissé de commentaire.Michael L.
The truck got a flat in the middle of the road as I was pulling a trailer amd I had my 6 year old with me and they told me help with arrive in 80 mins and it took him 3 hrs to get there and when he did come he didn't bring the tool to take the spare tire off so he left and in the 4th hr someone else showed up but by that time I couldn't wait any longer with a 6 yr old on the side of the road so I had to call a friend to come help and ended up paying him 100$ outta pocket since he got there even before the second tire guy got there. Then while talking to dispatcher they didn't even offer me to comp that day wasted I had to ASKKaylea F.
Le client n'a pas laissé de commentaire.CASEY R.
Le client n'a pas laissé de commentaire.Alexandru C.
O Ta!? U-,Haul Mr.,D McDENNIS M.