U-Haul severely messed up my reservation. I originally had a 15 foot truck reserved weeks in advance, then U-Haul contacted me days before my move and said I could only have a 10 foot truck which means MULTIPLE trips for my move 200 miles ONE WAY. U-Haul then said they could only give me 200 additional miles to my 217 miles under my reservation. So I ended up having to spend three days moving, interfere with my work schedule and spend much more in gas for the U-Haul (driving approximately 600 miles total) which ended up being EXTREMELY costly, ineffective and inconvenient. I also had to board my dog because it took the course of days rather than one day. There is NO reason for a reservation to be required if the customer will not receive the equipment they reserved. I would like to be contacted by upper management for a complete review of this ordeal. I don't intend to use U-Haul for my moves ever again in the future after this conundrum.Antonio T.
Customer Reviews for Astrozon Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Colorado Springs, CO 80910
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Testimonials From Recent Customers
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