Le client n'a pas laissé de commentaire.Deonney W.
Customer Reviews for Atlanta Premier Towing
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Eleanor G.
Le client n'a pas laissé de commentaire.lisa C.
Can't wait to book againLewis S.
I'm not sure if I showed up on some kind of weird day but I've never had such an...odd....experience with uhaul. My appt was for 12. No one was there but there was a paper on the door that said if you're here for uhaul call this number. I called several times with no answer. Then that same number called me back a few minutes later and said he'd left in his tow truck and would be backing a while, about 15 minutes. It was a bit closer to 25 minutes I'd say but nonetheless he did show up. He cracked open a car on his lot with a screw driver and grabbed a handful of uhaul keys and we went inside. He said I'd already checked out the truck and handed me the key. He didn't do a walk around or check fuel or anything. I'm assuming that's because of the online system now but it was just odd. It was definitely an inconvenient pickup and I wouldn't pick up there again but the guy was nice and worked as fast as he could. I'd maybe suggest having someone there at scheduled pick ups though. When I got there to drop it it off, there was a lady rushing me to hurry up and expected me to give her the keys before i even checked it in. The guy wasn't there and apparently she'd reserved that truck but I was a half an hour early dropping it off. He was apparently on the phone with her and told her for me to just give her the keys after I checked it in. The operation seems very poorly run there.Micheal C.
Le client n'a pas laissé de commentaire.Brenda S.
Everything was goodstacey N.
Le client n'a pas laissé de commentaire.Cheryl A.
Le client n'a pas laissé de commentaire.Derrick W.
Le client n'a pas laissé de commentaire.Theophilus I.
Le client n'a pas laissé de commentaire.Charissa D.
No trucks avail after my rsvp was guaranteed and paying for Uber.Antoine J.
There was food from the last customer left behind driver seat. Upon return, the gate where the trucks are parked was locked, I had to park the van in an undesignated on the property. To return the key, I had to slide my body through the *LOCKED*gate and return the key in an unlit area.Daneisha T.
This location was very helpful and welcoming.MICHELLE I.
The gentleman that assisted me was very nice and professional.Ameria B.
Le client n'a pas laissé de commentaire.SASKIA W.
Le client n'a pas laissé de commentaire.ELLIS G.
Le client n'a pas laissé de commentaire.SEAN J.
Thanks for the great service! It made my move a lot easier.Crystal F.
Le client n'a pas laissé de commentaire.Ellis G.
Le client n'a pas laissé de commentaire.SACHA S.
Le client n'a pas laissé de commentaire.Antoinette B.
I returned my rental 1 hour early and that location LOCKED MY CAR INSIDE the gate. Truly unacceptable.Magesha S.
The service representative was very professional. The process was seamless!VANESSA A.
My card is adjusted immediately. Therefore it's been going on 2 full days and my payment hasn't been processed to remove the hold on my card. Unacceptable.RODERICK D.
Le client n'a pas laissé de commentaire.ANITA I.
Did not have the appliances I paid for to use there were nothing in the back of the U-Haul for me to useJared R.
Le client n'a pas laissé de commentaire.JADARIUS P.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.TRAVOR L.
Le client n'a pas laissé de commentaire.ARTHUR K.
This owner is the best. I would use his location anytime I need a vehicle. Awesome customer serviceSHEANNETTE H.
Give customers what they ask for and don't charge customers for equipment they didn't get.GARY C.
Le client n'a pas laissé de commentaire.Priscilla H.
Le client n'a pas laissé de commentaire.ELLIS G.
Le client n'a pas laissé de commentaire.ARELIOUS M.
Nothing at all! The guy behind the desk was awesome!!!!RACHEL B.
Location is run down and dirty. The onsite representative is rude and unprofessional. He was on a personal call and scratching himself while I waited to check in.Stacey D.
Le client n'a pas laissé de commentaire.Cortez B.
The company was not open at 10 as detailed and i was laye to meet movers, also was charged an unrecognized fee and when called to question got no answer.THERESA R.
I am impressed with the way Kirk assisted me with my rental.IJEOMA N.
Le client n'a pas laissé de commentaire.CHADWICK C.
The drop off location was a little sketchy, but the drop off process went smoothly. There was no one there to help me. I just used the online drop off steps.Tracey J.
Le client n'a pas laissé de commentaire.Quinteze M.
Le client n'a pas laissé de commentaire.WILLIE B.
Deonte was nice and helpful.Iesha B.
I like that I didn't have to wait for an agent and was able to do it with my phone. It took me a minute to get used to it but it was great once I figured it outLawanda B.
Le client n'a pas laissé de commentaire.ADRIAN K.
Le client n'a pas laissé de commentaire.TERRY A.
Le client n'a pas laissé de commentaire.JENNIFER P.
Le client n'a pas laissé de commentaire.Niya A.
No one was there when the application had errors to help me get the truck and be on my way. The second verification was a disappointing process as the u-Haul phone line stayed busy for almost an hour. A representative claimed to call my wife while she was next to me in the car and the lot to pick up the truck and every time she answered the representative hung up on her. I will not rent from this location again and did not have a pleasant or positive experience. Thanks V/r, Dr. Ronald HumphreyDr Ronald H.
Le client n'a pas laissé de commentaire.ACQUANETTA D.
Le client n'a pas laissé de commentaire.SAUNDRA A.
Le client n'a pas laissé de commentaire.Teddy W.
Le client n'a pas laissé de commentaire.DELORES E.
Better overall customer serviceOLUWASHINA A.
Le client n'a pas laissé de commentaire.CHERYL S.
Two concerns... when calling to speak to someone directly (tried calling six times) no one answered... didn't even go to voicemail. Be on time... when appointments have been scheduled in advance, be on time to accommodate customers.CLARETTE T.
Le client n'a pas laissé de commentaire.CANAAN T.
Le client n'a pas laissé de commentaire.MICHAEL LEE G.
Le client n'a pas laissé de commentaire.BOBBY D.
Great jobCOREY T.
I made arrangements to pick the van up at 10 and the attendant wasn't at the office when I arrived. I had to wait 15 minutes for him. You can see that it was 10:24 before I was able to leave.Sue H.
your greatKEIA S.
Very nice serviceJUDY F.
Le client n'a pas laissé de commentaire.ANTONIO A.
Le client n'a pas laissé de commentaire.HERMAN G.
The actual grounds need improvement, parking in particular.CHANDRA F.
Le client n'a pas laissé de commentaire.Regina G.
Le client n'a pas laissé de commentaire.Kimberly J.
Shorten the online application by placing all the sales options on one page,Cathy L.
Le client n'a pas laissé de commentaire.Edward B.
Le client n'a pas laissé de commentaire.Lucious D.
The owner was very professional, had clean trucks and delivered great customer serviceSharde D.
Le client n'a pas laissé de commentaire.KEVIN C.
Le client n'a pas laissé de commentaire.SHIMKERIA M.
I was in a time crunch and not only was my unhaul ready, the customer service was off the charts!!!!!!!!! AwesomeLewis S.
Le client n'a pas laissé de commentaire.Urusla R.
Perfect service I will be back â€¼ï¸devonn D.
Le client n'a pas laissé de commentaire.Christine S.
Le client n'a pas laissé de commentaire.MICHAEL M.
Ensure that what's posted on the web is accurate. When I went to pick up my reservation, the manager was not there. When I called and he answered he informed me that his business hours were different from what was posted and also, my reservation was incorrect and it took well over an hour to get it straightened out. I made the reservation online and therein lied the problem.Cecil H.
Le client n'a pas laissé de commentaire.MICHAEL M.
No improvement needMONIKA W.
Not open 24 hours .....make sure if you would like to returned the vehicle early you may want to set up a different returned location.....check the hours of operation...... Staff was friendly and knowledgeable........ I will rent again.Albertina M.
Le client n'a pas laissé de commentaire.GWENDOLYN A.
Le client n'a pas laissé de commentaire.Jamel W.
Charges were added to my receipt that were not afore mentioned..Claude A.
Too many mosquitoes at this location. Other than that, the process and facilities were fine.Chinenye O.
I had to wait about a half hour before I got the truckTony W.
Staff was quick and very professionalNamarosy T.
Never on time do not close ticket out on time unacceptableRenita J.
Manage was very rude and paid no attention to me waiting for service over 10 min while he played on his I phone and told me to unhook the auto transport myself and I had to pay him to do it! after he unhitch my car no one guided me off the auto transport and my Vehicle was damagedjerome W.
Le client n'a pas laissé de commentaire.JOSEPH W.
It was a self serve location. That should be noted prior to pickupSHERIA S.
Le client n'a pas laissé de commentaire.Christopher C.
The location opened 40 minutes late so I lost an entire hour of my rental time. My vehicle was partially clean; there was sand on the floor but everything else was okay. I did appreciate that the representative at the lot wiped down the vehicle with Lysol before I got in. My reservation was not in the system so that took a few minutes. The representative was helpful from that aspect.Shantisa F.
He went above and beyond to insure that I was given the right rental even when the website doubled booked the vehicle I had reserved, but accommodations were made to assist meValecia D.