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Randy T.
Customer Reviews for Atlantic Tire & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were wonderful to work with.
Lodema C.Charles was very efficient and informative. He helped us get everything all set up for our trailer.
Sheryl L.With all the unexpected events in moving, UHaul was very accommodating. The after hours return made it a great “perk†for me since we got finished at 1:00 in the morning.
Jacque P.The owner/operator of this U-Haul location was far and away the nicest, most accommodating, and helpful person I have ever dealt with when renting anything from U-Haul. Not that I have had below average service in the past, just that in this particular instance the gentleman bent over backwards to get us out of there quickly and safely! Merci!
JAMES G.Very professional
RANDY M.Make sure to have the gas cap looked at on the truck I used before the next person uses that truck. Also the truck was clean.
Dan P.Your online pick up and drop off needs some work. The truck AC doesn't work. Pick up guy was friendly. Drop off location was a joke. But we made it. Thanks for your help. Peace out.
andrew J.Returned when location was closed, no real way to rate except outside area. Lot was very crowded and not much room to return and park larger vehicles.
Richard B.Trailer was a little dusty but they cleaned it up before we tool it. 😊
Shelby H.Vehicle had no fuel in it and had to spend close to $150 to fill it up. Inside the cab was dirty, ash try full of cigarette butts, floor was covered in dirt and mud, cup holder area had sticky liquid all over it.
Jason K.We were 2 hours early on our pick up time but they go thing going right away and got us on the road in less than a half hour, very polite and accommodating.
Aram B.Atlantic tire is an awesome location, super helpful and great service
Cade W.Friendly owner. Had the trailer ready on time and aired up the tires.
Dale O.Why to many dam questions. I've had an account with Uhaul for sometime; you'd think in this day and age you could remember shit!
JON S.Customer service at pickup in Iowa and drop off in OK was excellent! ESP Iowa
Douglas W.Great customer service at this location.
Steve T.Excellent customer service, I will do business there if needed again!!
lyn P.Owner was late but apologized and had me checked out in 10 minutes.
Sandra J.awesome location great service
Cade W.Super easy check out.
Cody M.I did not appreciate the phone call I received. I was not told the time the U-Haul was supposed to be back. If he would've just called me at 11 and told me I would've brought it down right away and gotten the rest of the stuff off. I decided to eat lunch before I finished unloading the U-Haul. A nice tone goes a long way. This is the worst U-Haul experience I have ever had. I will no longer be renting from uhaul.
Heather K.Better shocks. Very rough riding
lisa C.This place looked like an abandoned gas station with junk everywhere.
Jason M.Truck was on full when I got to Atlantic I filled up at merphy gas station I put $45 in gas which showed full The people here we're not friendly they put the keys in door and left it! The back of truck was swept out and the cab may of had a couple crumbs and some bandaids that fell out of box! I'm disabled so I did the best I could
Billie Jolene S.I didn't have service on my cellphone so I wasn't able to return it on the application. So I waited for 45 minutes on Monday morning and the shop never opened. I had to leave the keys and rental agreement in the box.
Misti C.Don't change a thing, service and rates are both wonderful. Thank you so much!
NICHOLE L.Sites were great - uhaul itself was not very friendly or helpful. Sent a message at 6:58 pm. (when close at 7) and said we needed to call before we could drop off a vehicle. We had to then stay in a hotel and drive extra miles to wait for uhaul to open. First woman at uhaul said we needed to go to a different location and then second woman was rude and basically said too bad on all of this!
Charles D.Customer service lady that called me was very rude, ruined the experience
Patrick T.Clean the placeup
Garry H.Needed a truck quickly and Charles did a great job getting the school set up so lunches could be delivered when the Lunch Truck broke down!
Atlantic C.Very nice and helpful!
Gregory R.Our set pick up time was 8:00. The representative did not show up until 8:15 and then said he still had to check in and clean the vehicle. We were not able to leave the location until 8:45. The building to check in was a disaster... tires and junk everywhere. Reminded me of the show “hoardersâ€. Will not use this location again nor will I recommend it. The truck itself was fine but the experience picking it up was not... very poor customer service/experience.
Terry P.i don't see how you could improve, this particular vehicle was in great shape and was very clean. i have dealt with this location before, great friendly service.
paul C.Excellent service à la clientèle
RICKY S.Charles was very helpful as we made plans for returning our rental!!
DALE B.Same as what I said on other side.
Kathy G.Charles is a wonderful representative of Uhaul. I've used Uhaul many times over the years and, honestly, Charles made it the best experience I've had to date. He was well planned for my rental. The equipment was immaculately clean and ready for use. I would highly recommend this Uhaul location.
Walter M.Charlie did a great job explaining everything and was super helpful!
Randy K.Picking up the truck was a hassle--an hour and a half!--PLUS I got a bill for over $2500 because they wrote down the mileage from the wrong truck AND they didn't fill the gas tank! Good thing I took a picture of the dash before and after rental!
Steve H.Everything was great. The guy was extremely helpful and courteous.
Darrin J.Very helpful and friendly!!
Karla M.Perfect trip
dorlanna B.Once again, things were tight, needs more space. Nothing to do with either location: 55mph is very slow for a long distance. I have a lot of professional experience loading trailers, and I know I had the weight distributed very well. That being said the design of these trailers makes them very un-stable at speed. I recommend a different design when you update your fleet in the future.
Dominic W.No place to place the keys for vehicle in plain sight that was secure.
Daryl O.I was WAY over charged for a little move..
Natosha M.Location is extremely dirty and unorganized.
Jason S.Charles was very helpful and kind. Very good at helping set up trailer and go over information. Will definitely use this company and location in future because of how kind Charles was at location.
Angelique L.