Mike was very helpful
Mark S.
Customer Reviews for Atwood Rent To Move LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing, I was very pleased with everything. People were very nice and professional.
JAMES BRIAN H.Advise the customer when NO trailers are available nearby that uhaul would arrange to have a trailer brought to a local dealer. I had to drive 51 miles to pick up the trailer instead of 4 miles to get one locally . I then had to drive that distance again to return it . The rear door hold open latch was missing on LH door & wind caught that door slamming it very hard which could have resulted in injury. Brakes were very noisy, locked up when backing up & clacking noise & surging when stopping
Gary T.Very helpful at pickup.
Cody M.The staff was very helpful and accommodating
ANGELA MARY B.great service on the pickup
michael M.Extremely helpful employees and excellent customer service!
William M.A pretty run down store.
DOUGLAS WALTER W.Everything was great
john L.Nothing, great service
Robert T.Convenient; easy reservation by phone, quick in and out; easy return.
michael H.Nothing. We had a great experience overall. Merci!
Barb M.It was good for the drop-off, but not a real Uhaul place, so couldn't refund for unused purchases. They only deal with drop-off and rental of trucks and that's frustrating when you need a real Uhaul service. The man that check in the truck was professional and friendly and knew what he was doing - it was a pleasure to work with him.
AMY ELIZABETH T.Did drop while location was closed.
Charles R.I was given an empty truck, which was noted on my contract but then was charged to fill the truck on return.
JOHN M.Reserved a rental at a closer location 1 week in advance and the location still did not have the rental available when I went to pick it up causing me to drive an hour further than originally planned to the rental location on file.
James S.The truck was dirty from the last customer. Heavily plastered with bugs. I could hardly see out of the windshield. The agent cleaned the windshield when I asked.
Carl W.Sunday drop off. Business closed.
Lee B.Mike was so very friendly and helpful with my trucking needs. I am not sure you can improve such excellent service.
Susanjane A.YOU NEED TO INSTALL TONGUE JACKS ON YOUR TRAILERS!!! Have YOU ever tried lifting one of your trailers?? It's just common sense!!
CARSON F.Have the size truck that was requested.
BAMBI LYNN P.Great people with great service
Andrew M.Actually everything went well.
Ron E.Didn't come into contact with anyone here.
DANIEL G.Very smooth return!
David B.Very smooth return!
DAVID B.Overall excellent experience.
NORA B.Doughnuts
ronald K.Awesome service,Awesome people ðŸ‘ðŸ‘ðŸ‘
isaac A.Make your guys computers work I sat there for approx. 45 minutes waiting on his computer and then he didn't charge me or send my confirmation email until 3 hours after I left the store. Then proceeded to cancel my order and re-bill me hours later.
edge H.Very helpful folks.
DOUGLAS EDWARD M.nothing even had good weather.
Keith M.Very helpful getting it hooked up.
Jeffrey A.Always recommend online check-in...
Brian K.Mike at the atwood hardware/uhaul is always awesome about rentals/business.
Caleb R.I used my phone to pick up the truck I reserved. I do not recommend this to anyone. I am quite tech savvy however their system is archaic and ridiculous. It took close to 45 minutes to get the key. In the reservation I requested a dolly and 1 dozen pads. Upon arrival these were not in the truck. Once I returned the truck, clean and full of gas, I was charged for the dolly and pads. I was also double charged for the rental of the truck. I rang the place I rented it from and explained the charges to the gentleman at the counter. He took the charges for the dolly and pads off but still double charged me for the rental. I called the 800 number hoping to speak with someone who could handle basic math but my efforts were in vain. I now have to dispute the double charges with my bank. I would NEVER recommend UHaul to anyone. Go with Ryder or Penske they are able to handle basic math.
Indulekha B.Young lady who checked me in was very helpful and efficient. Quickest check in I have ever experienced.
Gary K.They were very helpful.
James F.Reserved 20' truck on 10/12 in person and even gave credit card at time to pick up on 10/17. Upon arrival 10/17 was told I was not in system and 20' truck was not available But “ maybe “ they had 26' truck. Thank god they did as I was all packed up and ready to move all my belonging to Harbor Spring mi . Said I would return truck to Uhaul dealer in Petoskey however was told I would receive discount and receive extra 50 miles free of charge if I returned to pick up Location which I agreed but now discovered I was charged not only for a 26' truck versus 20' but also for extra mileage. I will look at other options in near future when I take everything out of storage and move it to my new home in the spring. I am very disappointed â˜¹ï¸ with my experience not to mention the extra stress and expense added to my day which was already stressful enough!
suzanne M.Non
george C.Very good experience at Atwood Hardware & Building Center! Very helpful and knowledgeable! Merci!
Jon B A.Nothing to improve in my opinion. It's a mom and pop hardware store and it needs to stay the same!
matt M.Have known Mike for years he has a nice clean location and always has a smile on his face. His customer service is second to none. Shout out to mike in Atwood thanks again my friend.
andy P.Customer service was excellent. The best Uhaul experience we've ever had (and we have moved often)
Bruce P.