Évaluations des clients Auburn Blvd Mini Stor

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Auburn Blvd Mini Stor

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John T. le

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Le client n'a pas laissé de commentaire.

Victoria R. le

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Le client n'a pas laissé de commentaire.

Julie A. le

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Improve booking system, email provided wrong pickup location. Computer system took forever for the fuy to use and he didnt provide all the items in the truck and I had to go back

Jerry M. le

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The truck smelled like a dirty ash tray it also did not have a ramp which was the main reason i rented the truck.

Joaquin S. le

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They charged me for a cleaning bill And did not dirty the van. I'm totally disgusted with this charge not the service the cleaning charge. When all they did was hose off the van in the parking lot

Felicia H. le

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Le client n'a pas laissé de commentaire.

mike O. le

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Mike was very helpful in getting me underway

Linda N. le

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Very pleasant people, even under adverse IT conditions.

Judy M. le

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Good service, vehicle was clean and everything worked. Just surprised to be charged $1.00 per mile over my estimated mileage seemed high.

Teylar S. le

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Le client n'a pas laissé de commentaire.

Karen Ann S. le

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Le client n'a pas laissé de commentaire.

Joaquin S. le

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Le client n'a pas laissé de commentaire.

Joseph Z. le

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The truck smelled of barnyard very bad. It was tough to get through it it was from the pick up location on Citrus Heights not Napa

michael F. le

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Check voice mail in AM. No way to leave messages in the on line portal Thanks.

Wendy K. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Aric C. le

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Le client n'a pas laissé de commentaire.

sandra S. le

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The U-Haul I rented was stolen while in my possession. All my belongings were inside. I filed a police report immediately. U-Haul was notified when the vehicle was recovered they did not notify me in a timely fashion. I was hospitalized over this incident as everything I owned was stolen 30 days later I found an email from them when the hospital gave me my phone back only to discover that U-Haul was now billing me for $1,577. I called and spoke to someone who accused me of inviting homeless people into a hotel room or there were drugs and alcohol. They accused me of being negligent careless and sketchy. I had never taken drugs certainly never invited multiple people into a hotel room that I didn't know I am not a sketchy person I'm a responsible woman age 58 I was taken advantage of and I am a victim and now Uhaul is making me a victim again they are taking my things, virtually everything I own in this world and won't even tell me where they are they want money for outrageous and outlandish fees and I am one person up against a company the size of U-Haul. I do not have the money to pay for these fees to get back my property. The person I spoke with on the phone had only one answer she could not tell me anything about anything until I paid the entire balance she had no empathy she had no understanding and she wasn't even willing to listen. I sincerely hope that anyone considering a rental from U-Haul considered finding another way to move. I am still without my belongings which frankly are worth more than the UHaul truck itself. the woman I spoke to said she was looking at a photograph of what was in the Uhaul and to her it looked like garbage it was my things in boxes there was no garbage she said there was some furniture that appear to have been written all over. your French provincial chest that have French script on them this is how I purchase them and this is why I purchase them every word that came out of her mouth was derogatory and she treated me as if I were a criminal I am the victim. if I knew her name I would tell you but I don't before this is all said and done I assure you I will and I will never supervisors name never ever have I been treated so poorly by any company in all my years of life don't you business with Uhaul they have no interest in their clients.

Aaron C. le

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Le client n'a pas laissé de commentaire.

Sharon D. le

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I don’t know how you could change this but having to park across the street is very inconvenient.

jesse T. le

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All staff needs training, it felt like it was their first day on the job.

Charles W. le

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customer service was outstanding

linda M. le

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I had a horrible experience with Budget. I contacted uhaul at the last minute and had a stellar experience with the gentlemen at this location.

Raul R. le

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Le client n'a pas laissé de commentaire.

KC N. le

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Two old guys in the office have 0 customer service skills. Truck smelled like someone was growing marijuana in the back. Gas tank was on e with hardly any miles left yet I was still expected to fill it up to a quarter tank costing me an unnecessary additional 30 dollars. Learned my lesson with U-Haul. Budget truck was by far a better experience.

Seth L. le

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Have the specific items requested available when renting cargo vans.

Jordan R. le

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Le client n'a pas laissé de commentaire.

Kevin H. le

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Truck did not have enough gas in it. Under 3/8th tank but marked as 3/8th on form. Had to stop to get gas just to make trip to location.

jason B. le

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The guys that helped us were great. They had the truck out and ready for us when we got there.

diane A. le

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This is my U-Haul go to location. Staff friendly & always ready assist.

Dee H. le

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Le client n'a pas laissé de commentaire.

Kirstin S. le

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This is the only location I will go to for my U-Haul needs! Great service and great staff!

Kristi C. le

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Le client n'a pas laissé de commentaire.