Évaluations des clients Auto Auction 4U LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Auto Auction 4U LLC

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Cole B. le

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Le client n'a pas laissé de commentaire.

DE'SHEA A B. le

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Le client n'a pas laissé de commentaire.

Ronecia W. le

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Make directions clearer when making online reservations. Perhaps with a follow-up call

Jessica A. le

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Le client n'a pas laissé de commentaire.

Erin S. le

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Refund me the money I was over charged because they were not open on Sunday and monday

Edward H. le

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Le client n'a pas laissé de commentaire.

Victor S. le

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They were very nice and on top of things.

ALEXANDER S. le

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Le client n'a pas laissé de commentaire.

Charles G. le

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Very friendly and easy to return equipment.

Brian S. le

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Le client n'a pas laissé de commentaire.

Tyler C. le

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Le client n'a pas laissé de commentaire.

Kenneth P. le

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Le client n'a pas laissé de commentaire.

Joe G. le

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Le client n'a pas laissé de commentaire.

Blasa M. le

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Hire someone with customer service and would at least impersonate he loved his job. The guy was pain rude for no reason.

Charles M. le

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The truck was full of rocks and dirt when opened up. The location did take care of the problem and fully sweep out the truck once discovered but it's still smelled of animals and urine like someone transported farm animals.

Taylor J. le

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Le client n'a pas laissé de commentaire.

byron S. le

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Le client n'a pas laissé de commentaire.

robert M. le

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Courteous polite excellent service!

Nathan P. le

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Le client n'a pas laissé de commentaire.

Donyell E. le

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The location was closed. I called the number on my documents, but never received a call back. The trailer drop off location was in a grass area and it had stormed overnight. I got stuck in the mud and had to call for help to pull me out of the mud. I recommend that the drop-off area for the U-haul trailers be on a hard top surface, even if it is just gravel.

Ronald M. le

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The gentleman that assisted us was very professional and knew his equipment! He went out of his way to assure that all our demands were met.

ricardo G. le

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Didn’t get the guys name, but he was very rude.

Jenmifer H. le

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Le client n'a pas laissé de commentaire.

gerald C. le

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Clean place and owner very helpful.

donalld T. le

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Le client n'a pas laissé de commentaire.

Wilfredo V. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Clean up the yard.

Orlando G. le

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Great customer service

Michael M. le

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I did an online drop off for this location since the facility would not open until 11 that morning; I had to drop the trailer off early since I would no longer be needing it and driving to Houston. Since that part of Texas had been experiencing a lot of rain, the area (which was a field) to drop off the trailer was soaked and very hard to maneuver in (even with a 4 wheel drive truck). In addition to the ground being soaked, there was an oil like substance I, and the two people with me, got on our clothes and the vehicle I was driving,; to this day I am still trying to get the black stuff off my truck. If the facility's hours aren't going to be any more convenient, then it can at least improve its area to drop off trucks and trailers. And the owner could be a little more friendly when speaking with customers on the phone. Please do not use my name.

Kara R. le

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Le client n'a pas laissé de commentaire.

Paul R. le

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Le client n'a pas laissé de commentaire.

Tonia B. le

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The truck was leaking rain water to the point where several of my clothes and furniture were water damaged. The truck should not have been in service as it has been raining all weekend and it was not disclosed to me prior to picking up the vehicle or when the keys were handed to me that that the roof would leak rain water. I have several warped pieces of furniture, crumbled boxes of clothes that need to be rewarded. It is already frustrating enough to move but then this?????

Cicely P. le

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Le client n'a pas laissé de commentaire.

Paige S. le

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Le client n'a pas laissé de commentaire.

Erick A. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Ray was graet, quick and efficent

Mark B. le

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Customer service at this location was the worst I have ever seen at a U-haul. The agent was rude and unhelpful. The equipment was not ready as scheduled. The truck was dirty with spilled coffee in the cab, the truck bed was very dirty and the ramp was caked with mud. I will never go back to this location.

Christopher C. le

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They even discussed my future plans, and recommended a different trailer better suited for my needs.

Tonatzyn T. le

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Place was very unprofessional.

Douglas K. le

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Le client n'a pas laissé de commentaire.

LaDina S. le

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Le client n'a pas laissé de commentaire.

delmond B. le

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Le client n'a pas laissé de commentaire.

Yolanda A. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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Have a knowledgeable rep at the location. He had no idea what he was doing. I had reserved everything online, and had to redo it in the office anyway. He also scheduled us to turn in the truck at a place over 1.5 hours away from where we were. The whole renting process was unusually very difficult and stressful.

RICHARD R. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Le client n'a pas laissé de commentaire.

charles B. le

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Le client n'a pas laissé de commentaire.

kevin B. le

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This was a terrible experience! The older gentlemen didn't see to want to assist us at all. He made us load the Dolly into the trunk, as well as only gave us 94 miles one way to ATX. Not considering where we lived, or the fact that we had to take the U-Haul to the Austin TX location which was 20 miles out of our way. This ended up costing me an extra $25.00. I wouldn't go back if they offered me the U-Haul for free. The guy had no social skills and didn't appear to appreciate someone of color being at his place of business. The guy didn't even sign the pick-up receipt. I won't be recommending U-Haul services at all moving forward. Thank you for your time!

le

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Agent should not let the Customer hook up trailer.

Timothy G. le

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You charged me too much.....

PAMELA K. le

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Everything was great...will be back again and recommend to others.

David E. le

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The Place is A Dump. Power steering was Wiening The owner was talking all he was only Getting for the Rental was 10.00 Dalllos a unit Never rent a unit There again

FATIMA F. le

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Le client n'a pas laissé de commentaire.

Janelle S. le

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Staff was very helpful!

DERRICK M. le

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The worst possible experience ever the gentleman was rude. Not to mention he gave me a vehicle that was empty after giving me an invoice that showed it at a Quarter of a tank. I ended up driving roughly 4 miles down to the next uhaul and changed it out for a bigger one due to the size not being right as well as not enough gas to get me to my destination. I will never rent from this location again and quite frankly may not do business with Uhaul again.

MARTA P. le

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Le client n'a pas laissé de commentaire.

Cam B. le

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Le client n'a pas laissé de commentaire.

MICHAEL B. le

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Le client n'a pas laissé de commentaire.

Cynthia L. le

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Le client n'a pas laissé de commentaire.

vickie J. le

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Le client n'a pas laissé de commentaire.

David S. le

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Keep the equipment on a solid surface. I couldn't get the car transport because I couldn't hook up due to the mud. Lost one day.

Richard D. le

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Le client n'a pas laissé de commentaire.

TINA D. le

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The gentleman was very quick and things went well to get the rental trailer.

MARY A O. le

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How about actually open on time. Uhaul dispatch transferred our reservation to this place stating that it opened at 10 but nobody bothered to show up to 1045. No call. Nothing. And no one was concerned we were standing there waiting for almost an hour. There was zero apology for the inconvenience. I will never rent with Uhaul from this location ever again. If my reservation is transferred I will simply cancel it. I have never seen such disconcern for a client

Kristopher M. le

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Le client n'a pas laissé de commentaire.

mark C. le

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They said I was going to pay one thing and they ended charging me double

Vesim Y. le

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Le client n'a pas laissé de commentaire.

Lester M. le

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Again staff was excellent and very accommodating.

joshua M. le

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Le client n'a pas laissé de commentaire.

Ruben L. le

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Ray was rude when I called to verify if my contact was completed. I don't know if that was his real name but here needs to take some kind people skills training. We the customers are paying his salary where does he think UHAUL gets their monies to pay their employees. And I will imagine that nothing will be done but you wanted my 2 cents and here you have it.

Gary O. le

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Le client n'a pas laissé de commentaire.

Steven D. le

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Le client n'a pas laissé de commentaire.

JAN W. le

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Horrible customer service. Gentleman would not honorific Giana's contract. I was pressed for time and had movers ready so I could not search out another Uhaul place. I will never not will I recommend this establishment to and friends or enemies.

Jennifer G. le

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The guy was very rude. He was 30 minutes late, gave me a hard time about not bringing the truck back to that location, and sent me somewhere else for the dollys I had reserved with the truck.

Amy G. le

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Le client n'a pas laissé de commentaire.

JOHNATON S. le

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The man we got rented from was extremely rude and clearly hated his job.

Vanessa P. le

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Le client n'a pas laissé de commentaire.

Steve C. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Operator was almost an hour late and then had to check my reservation in from an overnight delivery. Also, you advertise a daily rate and then provide the vehicle for only six hours. I am done with U-Haul and I will tell everyone I come in contact with to go Budget or Penske.

John K. le

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Le client n'a pas laissé de commentaire.

ROGER M. le

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Location is very close to where I live and easily accessible from the hwy.

GARFIELD T. le

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Nothing

Roger M. le

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Le client n'a pas laissé de commentaire.

FRANK R. le

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Le client n'a pas laissé de commentaire.

Jennifer E. le

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No issues. Easy process

Rosemary R. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Le client n'a pas laissé de commentaire.

SUSAN F. le

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Le client n'a pas laissé de commentaire.

PATRICK P. le

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Le client n'a pas laissé de commentaire.

Roberto G. le

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Its the first uhaul location where I had to get off and hook up the trailer myself along with the lights and chains, the operator did not do much but to check the lights and when I returned it had to park it right where it was in between cars

JASON D. le

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Trailer came with a sticky floor surface. These 6x12 trailers need a trailer jack! Otherwise, great trailer.

Porsche M. le

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I reserved a 20 ft truck for a one way. When I got there I was told I could t have that truck for a one way that I had to bring it back. The gentleman workings computer took literally a half an hour to work, then I couldn't be transferred to another location so I had no choice but to drive 40 miles back to return it.

BEN A. le

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My appointment time was 0900, the man running it didn't show up until almost 0930. When he did, there was no paperwork ready, the correct size trailer was not available, and it was literally "the only trailer I have is that one over there." He seemed very annoyed that I was even there.

DAVID Y. le

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The customer service here is awful. They changed our trailer size to what they had( like we wouldn't notice) the person who answered the phone was very blunt. I asked the time they opened and he said 9:10 am it's 9:00 am on their site. I cancelled and went with a location on Pat Booker Road where the service was great. Don't waste your money or time on these rude people, there are lots of other locations to choose from.

MARYELLEN W. le

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Le client n'a pas laissé de commentaire.

JENNIFER M. le

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Everything was great until we went to return it in converse texas this morning. No one was at the location on FM78. I called two numbers and left a message. Then the guy showed up. He never put anything in the computer. Took a picture and said hed email uhaul later cause he didnt have the keys. I better not get charged a late fee. We turned it in before time was up

MICHAEL R R. le

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Le client n'a pas laissé de commentaire.

TYLER H. le

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Le client n'a pas laissé de commentaire.

Bill S. le

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Have the person behind the desk greet and look at you when speaking. Give him computer training and an updated computer. Have them answer the phone when contacted. I still do not have a contract for my rental and it already returned with the receiving company not wanting to accept it because we have no contract and the place where we rented from does not answer the phone.

Adam B. le

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good truck