Everyone was very courteous and did a great job!James C.
Customer Reviews for Auto World Lease & Sales Clt LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Charlotte, NC 28205
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 6 pm
- Sat–SunDe 9 h am à 6 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Carly J.
Le client n'a pas laissé de commentaire.Xauvier G.
Better price/ valueMark S.
I had reserved furniture blankets as part of my reservation and they were not available at this location. The owner told me to go to another location where they would "definitely" be available and they weren't there either. Had to go to a third location and was only able to get about half of the blankets that I had reserved.Andrew M.
Really niceUrsulla B.
Le client n'a pas laissé de commentaire.William M.
Have trucks available at the time and location of my reservationDaniel M.
The staff was great.David E.
Le client n'a pas laissé de commentaire.yamil P.
Le client n'a pas laissé de commentaire.Billy K.
Le client n'a pas laissé de commentaire.nicoral A.
Le client n'a pas laissé de commentaire.Tapshira B.
Le client n'a pas laissé de commentaire.ALEX F.
Excellent Staff Excellent Service Very Great Team and I will definitely be back!Trier S.
Le client n'a pas laissé de commentaire.Caren W.
Le client n'a pas laissé de commentaire.Jessica W.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.Jimmy H.
Keep up the great customer service. Thank you for your assistance!ELAINE R.
If it is 24/7 self-drop off, make sure the gate is open? Was so irked after a full day of driving (14 hours), and loading/unloading, to come to this location after hours to find that we couldn't drop off the truck and get it over with Specify that it's not actually 24/7Celestene S.
Le client n'a pas laissé de commentaire.ANTHONY D.
Le client n'a pas laissé de commentaire.Noah C.
Great service! Thanks yallCEARRA W.
PLenty of help loading my car on the trailer - was a bonus - very friendly and prompt attention.Barbara D.
Le client n'a pas laissé de commentaire.Martha M.
Le client n'a pas laissé de commentaire.Peter M.
Friendly and very efficient. Keep up the good work.Brian A.
Le client n'a pas laissé de commentaire.Hannah E.
Le client n'a pas laissé de commentaire.Brian L.
Shaun was very helpful and quick with my rental. Will rent from this location againRandy D.
Le client n'a pas laissé de commentaire.philip C.
Le client n'a pas laissé de commentaire.Elizabeth M.
Le client n'a pas laissé de commentaire.Dawn M.
Le client n'a pas laissé de commentaire.Silas H.
I was charged for 5 extra miles without being told! Cmon. I returned it with more gasoline than when I picked it up and no notification of the charge beforehand is unacceptable.Ken B.
The truck was not ready, I had to scrap off the ice from the windshield on a frigid morning, the attendant did not check over the truck with me, I discovered that the back door was wide open when I did my own walk-around of the truck. It was inconvenient to have to walk to the far end of a very large lot to pick up and return the truck. The attendant was very courtesy and nice but the service protocol was very poor. And the truck was old and the transmission had a very difficult time auto-shifting between gears (and it was just for a 40 mile round trip move). The price was fine but I would have paid a little more to get a higher quality truck and better/easier access. I hope the owners take this as a constructive review to improve the customer experience and ease of access.Cynthia B.
The manager had to ask an employee multiple times to put blankets and a hand truck in the uhaul after they weren't preloaded as expected. Additionally, there were some leaves and dirt in the cargo area. Lastly, and most egregiously, the cab smelled heavily of marijuana and the smell did not dissipate after leaving the windows open for a bit.Chris B.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Aria M.
Le client n'a pas laissé de commentaire.william G.
Le client n'a pas laissé de commentaire.Matthew L.
Le client n'a pas laissé de commentaire.BLAIR H.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Sharmeka F.
Le client n'a pas laissé de commentaire.Zelda F.
Fast dropoffLinda D.
Scott at U Haul the manager at Auto World lease & sales clt was extremely kind, informative, patient and helpful. He ease my anxiety about managing the Uhaul and was a pleasure to work with. The truck drove beautifully through challenging weather conditions(fog, rain). I will never use a moving company again now that i know how to move myself (with personal help for packing/unpacking the truck) using U Haul where i can save money, stress and have more independence.nikia K.
Le client n'a pas laissé de commentaire.Raymond L.
Le client n'a pas laissé de commentaire.Anthony J.
Location was great. But it's absolute bullshit you get charged fees for not filling up the gas tank. Absolutely bullshit. I will never use uhaul again. How do you expect people to pull those boats of a trucks into a gas station during busy hours of the day? I am now officially moving to Penske and Recommending all friends and family to do the same!Brandon R.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Jarod A.
Le client n'a pas laissé de commentaire.Seth S.
Le client n'a pas laissé de commentaire.Joi T.
I wouldn't recommend U-Haul to a friend since it was unreliable. We had a huge move to do and after being told to go to a different location to get what we reserved and being assured the day before that all items would be there the location didn't have any of the dollys that we needed and only half of the furniture pads.Garrett F.
Great location staff were very friendly and great experience in and outRashawn P.
The staff was friendly and responsive to book my appt. My appt was 9 am and at 9:30 they were checking to see if I still wanted it he rental. Once I got there at 9:30 both employees were easy to deal with. Once I got back at 5:15 pm the website Checkout was easy on my phoneelizabeth M.
I give this location a 5 star rating They are excellent!! Will only rent from themKathy R.
The gentleman in charge today was awesome. He was very friendly, helpful, and great at multitasking. The location was great too.Michelle K.
Always great customer service. Friendly, attentive staff. I would highly recommend this location. I use them once every month, and they have never let me down. Great job ladies and gentlemen.Timothy W.
Le client n'a pas laissé de commentaire.Ivan B.
Le client n'a pas laissé de commentaire.James G.
Implement a rewards system.Jennifer F.
The Staff was great will defiantly rent from this location againRashawn P.
Everything was perfect except the return the guy didn't speak good English and overcharge me other than that the GM Shawn was great he really put his customers first and I would defiantly rent from here againApril T.
Le client n'a pas laissé de commentaire.Bridget D.
Great service. Thanks!Jason B.
Asst Mgr did a great job!Kimmie H.
BUT....The drop off location was not well organized... there needs to be a better, more efficient process for dropping off a vehicle there. Challenging for a 20 footer to negotiate the check-in/ drop off area.Steve S.
I always have good experiences with U-Haul, but the girl who checked me out in Charlotte was exceptionally friendly. They already had my trailer and everything I needed ready when I pulled up.Wayne M.
Fantastic experience with the representative from this location - best I've had at any rental place. He was very kind and went above and beyond to help me out.Mark E.
Le client n'a pas laissé de commentaire.Denis A.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Comfort J.
I had extreme difficulty dropping off the truck because I did not have gate access. Also, I was overcharged for gas even though I had indicated the correct amount of gas at the pick up location. The truck had less than a half tank and I returned it with the same amount only to be billed for gas anyway.Bill S.
The truck had a exhaust leak and it was very loudJuan C.
the staff was very nice and friendly, but they said the starting fuel was 5/9 full when it was really barely half full.Connor M.
I come to this location because of their customer service. Always friendly, always courteous. The owner is lucky to have a great manager and support team.Timothy W.
World class service! Thank you.Janet W.
Very nice people to work with. Quick and efficientLinda K.
Easy dropoff!William R.
My sister had our vehicle towed and Shawn really walked me through the entire process and helped me get my family back on the road thank you this location gets 10 starsJoseph B.
Le client n'a pas laissé de commentaire.Alicia G.
Le client n'a pas laissé de commentaire.Michael K.
This was one of the best experiences I have ever had with Uhaul. The guy that helped me was fantastic. He went above and beyond. My personal vehicle broke down right before coming to the Uhaul location so I had to uber and he offered to take me back home. I already had a ride but that is hospitality to the max. Kudos to him for going above and beyond! I think his name was Rashawn.Neil S.
It smelled like pot.Will L.
Great location to pick up and drop off Shawn was wonderful along with RobertJalen H.
Shawn was great along with his team would definitely recommend this location and service... 10 starsRashawn P.
Monroe Rd - Good people, in office, and in the lot hooking up my trailer.Jane P.
Le client n'a pas laissé de commentaire.Robert R.
Nothing at all.Josh P.
Le client n'a pas laissé de commentaire.Nicole S.
Le client n'a pas laissé de commentaire.bevberly T.
Le client n'a pas laissé de commentaire.Dennis P.
I was not informed that I had to refuel the vehicle upon return and was charged $50 for this. False advertising.Christopher M.
I always rent from Frank and his crew. They are the best!Charles H.
Le client n'a pas laissé de commentaire.Mark A.
Services supplémentaires à cet emplacement
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!